I have an encrypted text field on the Incident form that captures sensitive information about the user. The Encryption Context has been applied to the itil role, so all ITIL users have access to the field and data. That part works fine. But the customer wants to expose this field on the portal, to allow an end user the ability to enter the sensitive information for their own incident. I don't believe this is possible, (at least not directly to that field). I did try creating a separate text field, put that on the portal view, then created a BR that pushes the value from the text field to the encrypted field. But this doesn't appear to digest well. Has anyone ran across this before and do you have a solution?
