Dear all, I do not know if I am in the right place but... I am practicing service now as I am new to it and learning. In one document I have seen talking about "Application Exits" , what is that exactly, what does it represent, Did not catch at all ...
I'm using the getSCAttachmentCount function in GlobalCatalogItemFunctions to check to see if an item was attached to my request before allowing the request to be submitted. I get the error "Failed to load resource: the server responded with a status...
Hello Team - I am creating a Catalog Item and will add a question for requester's to provide an account number of some sort. How do I configure this to check for proper number formatting? Account number maybe something like 00-0000-0000-00 blah blah...
I'm customising the search facets for knowledge and have successfully added in a couple of custom fields, this is working fine, with one exception. Any foreign language article values are not showing up in the search fact, even though the translated...
When I try to impersonate a non-admin user with the appropriate import related roles, I am not able to find a transform map created by an admin in the list view of transform maps. The transform map is also not visible to be selected when going throug...
Hi All, Perhaps someone can provide some insight/guidance on HTTPS data sources. I've been attempting to set up a HTTPS data source to pull user data from a third party source into our ServiceNow instance using a REST API call. My configuration looks...
Hello Experts, I was wondering how I can show UI actions in list view (in portal). The image below is my goal... Widget: Data Table from URL Definition
I have a requirement to create a catalog item to update sys_user table fields. Based on data entered on the variables on catalog item User record fields must be updated. Example: I a variable 'Phone Number' is filled by user on catalog form and submi...
Hello Experts, I want to add menu on my header like "Impersonate to Ralph". If i click this menu, I want to be impersonate to Ralph. My Question is... 1. The menu doesn't show up in my header... How can I get the menu to show up in my header? 2. Ref...
Hi All, I have a multiline text variable on catalog item. I wanna increase its size to double of its original size. I tried modifying css at page level and widget level as well. But, none of them were working. I follwed this link , but it is not work...
Hi All, I wanted to rollback my scoped application from version 1.0.6 to Version 1.0.5 and all the code was developed in studio (ie; Scoped App only). My admin team told that we can't roll back due to system limitations, Some apps just don't allow it...
Hi,Can anyone suggest how to customize a widget to enable pagination? Please share code if possible.Thanks in advance.
What's the difference/benefit in using Order Guides v.s. Bundle Models?
Hi All, I have this widget form. I want to add an attachment functionality where users can add attachment in service portal that attachment should save in ticket as well. Do you have an idea how to do it? Please advise. Thanks!
hi , On service portal , i would like to know if it's possible to open (in a broweser or other...) directly an attachment when i clic on an knowledge article ? thank you for your help
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