Resolved! Why do we use operational_status and install_status fields in ServiceNow CMDB?
Why do we use operational_status and install_status fields in ServiceNow CMDB?
Forum Posts
Make Operational Status dependent on Status field on CMDB_CI. Showing numeric value in dropdown as 2 in Operational status.
Numeric value getting set whenever trying to make "Operational Status" field on cmdb_ci dependent on "Status" field. Screenshots capture below are from my PDI. This is OOB install_status field on CI table, I have disable other values as per my requi...
Resolved! I am not able to figure out the error in flow designer
Hi all, I am working on creating Flow Designer for Inbound Email and the target table is the custom table "Alert Record" which is in custom application scope. But I am getting error while creating a record in the table, but not able to get what's the...
Resolved! how can i trigger an event from schedule job
var gr = new GlideRecord('u_email_object');gr.addActiveQuery();gr.addEncodedQuery('u_expiration_dateBETWEENjavascript:gs.daysAgoStart(0)@javascript:gs.endOfNextWeek()');//query above would find records active whose expiration date field value is toda...
Scheduled Job Script that will notify user 7 days before the expiry date of knowledge article. Notification should be send to user who created that article and his Manager.
Scheduled Job Script that will notify user 7 days before the expiry date of knowledge article. Notification should be send to user who created that article and his Manager.
Resolved! Show Workflow Related Link
As an end-user, I can see the "Show Workflow" related link on requested item self service view. According to you, is it a best practice to hide it? As an admin, I want to see, but as end-user I dont want to see it or go see technical workflow element...
Resolved! Scripted REST API: Data Processing after returning response
Hello everyone, I am working on the use case in which third party system is going to send us the JSON formatted data and I need to receive the data at ServiceNow and load the data to target tables using the data import function. This is my approach: ...
Resolved! How to make image enlarge on double click
I'm inserting a image as a thumbnail in an article and want the image to show up in original size when it is double clicked. I see some images in ServiceNow educational courses that'll expand when I click on it. Currently, if I just insert an image a...
Resolved! Flow designer AD spoke throwing intermittent error
Hi All, I'm using Active directory spoke of the flow designer to connect to AD and have been getting this error intermittently: The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory. HRES...
Resolved! How can I get the count of records which are returned by database using query in my business rule script?
I want to get the row counts returned by query in my business rule.
What is the difference "hasRoleOnly" and "hasRoleExactly"?
What is the difference "hasRoleOnly" and "hasRoleExactly"?
Resolved! How to get all attachments from email received using inbound action
If the instance received an email with attachments. How could I include the attachments in the created task using inbound action? Appreciate all the help. Thank you.
What defines the OOB name of the Related Lists
Hi Lately, I was searching for a Related List, which (by table relations) must be there... In fact, I wanted to show the "Available for groups" Related List from the Groups perspective, Normally, you can find this Relation (M2M table) as "Available f...
Converting a Form using jsPDF as a UI Script to work in Service Portal
I have an existing service catalog form in a CMS catalog that needs to be converted to work inside Service Portal. I was able to get the custom displayed images to be updated on the form through a custom widget, but the final piece to create a pdf of...
Resolved! Emails that are recalled should not create a new service request.
Emails that are recalled should not create a new service request. In this circumstance ServiceNow should match the message id to the original email sent and include the recall message in the original service request created. Ideally, the original ser...
