Retrieving list of Operational Status via REST API
Hi, Is there a way of retrieving list of Operational Status (the labels like Operational, DR Standby etc) via REST API? Thank you Kind Regards
Forum Posts
Resolved! True/False value appear on User Portal Widget
I have created some True/False fields for the sys_user record that I want to be available on the User Self Service portal, so that they can select them. I have set them as available when you navigate to the sys_user table, select a user and go to th...
glide.xml.entity.whitelist.enabled not able to disable
While testing glide.xml.entity.whitelist.enabled we are not able to disable this setting to conduct further tests. Any attempts to set this to "false" fails with error "Not allowing set of unsafe property value: glide.xml.entity.whitelist.enabled=fal...
CMDB Relationship Esxi Server and VM's
Hi, We are building CI Relationships using import sets.We have implemented this for all other Applications, taking manual inputs from respective teams.Now, we should be able to create the same for ESXi applications,VM's and all other components, if a...
Resolved! List of all error code in Import Set Row Errors ?
Dear Community, I am wondering if there is an official list of all error code that can be logged on Import Set Row Errors table [sys_import_set_row_error] during a import? System import sets > Advanced > Transform errors Currently, I am just able to...
Resolved! How to hide catalog item base on role?
Hi,I want to hide a catalog item based on role.Forrole 1 : All Catalog item should be enablerole 2: Last 2 catalog items only enable.Please help me to fix this.Regards,RK
Resolved! CMDB and REST API
I am using the REST API to get details of a CI instance : Example https://dev20622.service-now.com/api/now/cmdb/instance/cmdb_ci_appl/82992eb60ad337024fbb6d06a866c636 In the response received I can see the link to the Maintenance Schedule for the C...
Resolved! Widget to display a table
I'm new to Service Portal and finding my ways to fulfill the requirements of the client. My first requirement is to display the table that I have created for an app on the portal page. Is there any OOB widget to display a table in a list view on the ...
How to rename and or reconfigure existing Mid Servers.
We have 2 mid servers on each environment and we are planning to relabel and reconfigure existing MID Servers as we are planning add new MID servers and line them with proper naming convention and server account to log in into mid servers. Can some ...
Read-only fields in the user profile widget
I'd like to change some of the fields in the user profile widget to read-only while retaining the look-and-feel of the output. I've cloned the OOB user_profile widget and made the following change: <div ng-repeat="fieldModel in getSysUserModelFields(...
Knowledge Article Form: Article Body field
Hi All, We recently upgraded from Kingston version to London Version. Post upgrade, we identified on the knowledge form, the field Text is replaced with the label "Article Body" and in dictionary the type of the field says "Translated HTML". In kings...
Resolved! Metrics for measuring Service Portal user engagement
As we draw near deploying Service Portal within our organization, our team is trying to come up with metrics on how Service Portal has been accepted by our users and how engaged are they into utilizing the portal. Any metric suggestion and recommenda...
Which applications have a separate fee? Is APM free?
I'm struggling to find a place that lists which ServiceNow applications these days are included in the base platform price and which applications or application bundles have their own licensing fee. Is there any place to find that information? More ...
Resolved! onBefore Transform Script
I am trying to import an excel sheet where the group name is a column. This transform script must populate the group's manager name/email/phone in the target records. I see the values in the log but the target record is not updating.. any help is app...
User criteria in Service Portal is cached ?
On a widget instance, I would like to apply a user criteria as described in the documentation. https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/build/service-portal/task/widget-user-criteria.html The user criteria is advanced an...
