When I create a new article in Knowledge the 'valid to' date autopopulates exactly 1 year from day of creation. This does not correlate with my article validity or any article validity in my Knowledge Base. What can I do so the article validity day I enter matches the 'valid to' date when I create new articles?
valid to is a field in kb_knowledge table whereas, article validity is a field in kb_knowledge_base table.
To check default value for any column, just open any existing record and right click on the field label for which you want to check the default value, and select Configure Dictionary.
See the below images for reference.
Valid to Dictionary
Valid to Default Value
Well, you can check Override default value for this field in sys_dictionary_override table.
Adding screen shots for reference.
valid to is a field in kb_knowledge table whereas, article validity is a field in kb_knowledge_base table.
To check default value for any column, just open any existing record and right click on the field label for which you want to check the default value, and select Configure Dictionary.
See the below images for reference.
Valid to Dictionary
Valid to Default Value
I have now found my problem. Thank you so much.
Real quick question. Now that I've unchecked the 'Use dynamic default', my 'valid to' field no longer auto populates that date. Now I want it to auto populate the date from my 'article validity'. So when I enter a value in article validity such as '500', it would auto populate 500 days from current day in 'valid to'. When I enter value it is still not auto populating, is there something I am missing here in the attributes or default value?
