Assign Fulfillment Group Script

jcsmith
Kilo Contributor

Hopefully this is an easy fix.   I'm attempting to automatically fill the fulfillment group for a catalog task based on a selection in another field (which team).   I'm trying this line of code in the Script portion of the catalog task of the workflow:  

task.fulfillment_group = current.variables.infrastructure_team_select;

Anyone know why this wouldn't be working?   I'm not a developer and have zero scripting background, so I'm trying to dive into this a little bit at a time.

12 REPLIES 12

kristenankeny
Tera Guru

I believe you'll want to reference the "task.assignment_group", unless you have a custom field for fulfillment group on your task table..


Thanks for the quick reply Kristen.   I actually tried that as well to no avail.  



Also, and I'm not sure if it will impact the script because of my lack of knowledge.   I have another line written before it that sends the short description and the request details to the user, so the advanced script box actually looks like this:



task.short_description = task.short_description +"-" +current.variables.request_details;


task.fulfillment_group = current.variables.infrastructure_team_select;



The top line works as expected.


What type of variable is the infrastructure_team_select?


It is both an order guide variable and a catalog item variable.   I used the cascade variables selection from the order guide to autofill the catalog item answer.