Greetings All, I am trying to perform a POC for Coupa Spoke via Flow Designer The goal was to create requisition in Coupa from servicenow PO (wireless mouse) from proc_po / proc_po_item tables Servicenow PO triggers >> Coupa Create requisitionHowever...
Hi all, I'd like to make a report showing all itil users with no activity during the past period (e.g. a month). I'm not looking for if they have logged in, rather if they have performed any type of activity, basically create, update or delete any re...
Hello, I have installed all the Universal Request plugins on my PDI. Following hte guided setup, I should grant a group with the role sn_uni_req.routing_agent. Problem is that I can't see the role, even elevating my role as Security admin. I have tri...
We have a requirement to add user id and serial number of the user's computer to the walk up online check in experience widget while scheduling appointment in service now.Please help
Hi all,We use the Compose Work note in KB articles, but as soon as the status changes from draft it is no longer visible. Do you know where I can set it so that it is always visible?I have already looked in the UI Policies and UI Builder, but have no...
Hi,I'd appreciate some help with this:Does anyone know why an approver added during a 'Manual Approval' activity doesn't appear on the stages?If I add approvers manually during the 'Approval - User' activity, the approver's name shows up, but I need ...
In the new Security Center module, there is a hardening setting named: "External User Registration Email Domain Allowlist" The hardening instructions state:If "sn_ext_usr_reg.allowed_email_domains" is not set with a whitelist of acceptable domains, t...
Hello,I have a List Report, and in the Related List Conditions, I specified that it must be greater than 0. Is it possible to display the number of Related List Records in the report? I wasn't able to achieve this with the Function Field.Thank you fo...
Hello ServiceNow Community,we have an issue with some of our public Knowledge bases now showing up in our Service Portal.We currently have 8 different knowledge bases and 7 of them have public knowledge articles. Five of these actually show up in our...
Hi All, I have a reference field 'application' that fetches a list of app from a table by their name. Eg. EX1234 : AppName1. I have another field that would be read only that should copy the prefix of this value so in this case 'EX123" but I am unab...
Hi All, We are trying to set up integration with DocuSign using the Spoke & since we are sending the documents for signing to external clients, we will be having only the email address & not their account ids from DocuSign. Is it possible to set up t...
is there a way to make the number of rows/columns in a grid container variable? I feel like I'm missing something but I don't see a data binding on that field?
I am looking for ideas how we can improve Aging Change Requests (CR). I have a report that I publish and share with the teams but that is not helping to keep aging CR count down. I need something that will drive action for teams (other than report & ...
Hello,When IT staff attempt to use the "Start Microsoft Teams Chat" function from Incidents/Tasks/Etc, it does not start a Teams chat and seems to freeze the window. When I look at errors, it looks like the first script that fails is "ImportChatConfi...
Hello,Can someone shed some light on how the Location field in the sc_task table gets populated? Where should I set the value for the Location field so that it populates correctly in the sc_task table?Thanks