Backup instance locally.

[Dan Belostotsk1]

Hello,

Is it possible to back my instance locally, for example by exporting all metadata to xml file.

Thank you.

[Pradeep Sharma]

Hello Dan,

ServiceNow does backups automatically. Read the Instance Backup and Recovery article. More details about the automatic backup process are available in the Advanced High Availability Architecture white paper.

ServiceNow Customer Service System

ServiceNow Customer Service System

P.S: No such local backup(metadata to xml file) is available as far as I'm aware. I'm assuming you are referring to the whole instance as backup.

[Deepak Ingale1]

Hi Dan,

If you are doing custom app development , you can connect your instance to GIT and use it as source control. That will help you to have "Virtual backup" of your configuration.

Note : I am assuming you are using personal developer instance

[Dan Belostotsk1]

I'm planning customer upgrade(sandbox and production) and would like to be able to export all metadata configurations.
I'm aware of ServiceNow automatic backup policies and the option to restore using HI portal ticket
I'm also aware of the option to export update set or use source control.

In my case, only some of the changes were recorded by the client into dedicated update sets and this he isn't using source control.

I'm looking for a way to export locally all the structure as an additional layer of safety.  

[Deepak Ingale1]

Hmmm, I think in that case no solution is available as far as know and also confirmed by Pradeep