Hi All, I have a VIT from and there are 3 detections for that VIT. We have a field 'A' in the detection formI need to gliderecord the detection form and check the value of field 'A' for 3 records.If any of the value is 'true' for field 'A' , I have t...
I am trying to make our KB articles look they way our L&D team needs and so need to make the title a font called Archer.I was able to do it in the articles body playing with the HTML (as per below) but would really like to do it on the short descript...
Other users can search very quick but one of users is unable to do so. Any idea why this is happening?
Hi All,I have a 3 lookups in 'Do the following until' flow logic step. It is not needed to do 2nd and 3rd lookup if 1st lookup not returns any record. So, I just kept a if condition, which checks for 1st lookup success and then runs the 2nd and 3rd l...
I've created a REST Message using an oAuth profile. Using the Get OAuth Token link I am able to successfully pull back a token. Am now trying to script the same call in a business rule. I've read many articles and tried several variations but am not ...
Hello All,under my active items we have an item called ''my tasks''. When i click on it, i get a series of error messages Any idea why? Thanks
We want to be able to add the primary Vendor contact information but I don't see any OOB fields to populate external names or email address for a Vendor
I want to display an IT user knowledge base article in Now mobile
Hi people I'm looking for a way to remove a user from a field list when they are deactiveted. I've been looking at the flow designer to do this, but I can't seem to get a grip on it. Has anyone been in this or simular situation before? BR - Thomas
Hi all, I am not sure if this is the right forum to put this in but we are running into some roadblocks with the content editor in the CMS for the ServiceNow Knowledge Base, as it doesn’t seem to allow things like bulleted lists, numbered lists, or p...
When I unchecked the calculated checkbox and saved, the section "calculated value" disappeared and instead is giving me "default value" as below. How to bring it back to calculated value like above screenshot? All help is appreciated.
I need to create drop-down dynamically in service portal, The drop-down field name is "State", In this state drop-down field I need to show only the "Case[sn_customer_service_case]" table state field choices, Show for I try to query the "Choice" tabl...
Hi Everyone, I am trying to find a way to see all users if their location doesn't match any user criterias which have restrictions on location. Any suggestions are appreciated?
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those se...
Hi, I want to show Topic sort option in facet filter section on search result page in Employee center portal.It has been added under the search application facets in related links but still its not visible. Thanks in Advance.
