ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Upgrade Patch Release Not Available

Scenario: Recently upgraded a Utah Dev and Utah QA/Test instance to Vancouver Patch 5. About 2 weeks later when UAT completed, went to schedule Prod to upgrade to Vancouver Patch 5. However, during the 2 weeks prior, Patch 6 was released and Patch 5 ...

Thomas M by Tera Contributor
  • 896 Views
  • 2 replies
  • 2 helpfuls

Resolved! Aproval notification send every 2days?

Hi all, we got a requirement to send approval reminder notification for every 2 days and check for 30 days if still not approved then close the request. after 2 days - the first reminder to include the date to when it is going to close after 4 days -...

Siva P by Tera Expert
  • 2394 Views
  • 6 replies
  • 2 helpfuls

Resolved! Flow Designer Email format

Hi, I need to send email form flow and that email need to take variables from catalog variables. Now we have discovered that if variable(multi line text) contain line brakes (enters) then on email we don't see line brakesmultiline text example is:tes...

Query reference fields through GET API

I'm trying to use Postman to query a table. One of the fields is a reference to another table. And I want to filter the resultset for a value in that table. How do I set the Qurey parameter to get the desired result? I'm trying this query below. But ...

Twilio Reply Ingestion

Hello, I have recently set up Twilio to send SMS to a group when certain criteria is met. I am next looking to set up a way so replies to the automated message will be ingested into the ServiceNow Incident ticket form. Is there a simple way to do thi...

Resolved! Modify Sysapproal_approver record using API

I am trying to do a simple API call to update an approval record on the sysapproval_approver table.  Using API Explorer, I have  PUT https://*******.service-now.com/api/now/table/sysapproval_approver/8f0cc504873ecd109d87ba6f8bbb3575?sysparm_fields=st...