I've used the Automated Test Framework's new "Auto-generate tests" feature a few times now, and just got to run it again to generate a new suite after our Xanadu upgrade. I have noticed that the generated tests do not follow the "best practice" of cr...
Hi, We have a custom table that extends request table . Lets take table name as ABC We have a record producer that creates tickets in this ABC table this record producer has a variable of type Macro - which is an OOB attachment widget. I have a scrip...
Hi All,In the IntegrationHub, are there any other triggers beside the trigger "Rest API - Asynchronous"? Is there a trigger that allows for a synchronous call, so that I can process the request and build an appropriate response (e.g.: receive request...
Hi All,The ServiceNow avatar icon is not displaying initials after upgrade to Vancouver. This happens only in portal and not in the Native UI.Note; The image is getting displayed. Only issue is with the initials. Regds,Shanker
HiI have requirement that SLA should calculate only between 10AM to 6PM and exclude holiday days. Help me the steps to configure the same.
We want to create multiple CIs. Under business applications in ServiceNow. The catalog form that we have to request the CI creation is complex and once can raise one request per CI only. What would be the best way to get bulk CIs get created in Servi...
Dear Community. The following flow is created to automate the catalog item 'Create Microsoft Entra ID groups'. For that we first need to check wether the users, we want to add into a group, already have a Microsoft Entra ID user or not.If its not, th...
You can add the "Variable Editor (Formatter)" to the Story form, or any other task form, that is generated by a record producer. This KB article explains the process: Determining whether the Variable Editor is added to a form - Support and Troublesho...
I am looking for some advice on extracting security logs from ServiceNow into our SIEM tool. We are looking to integrate via API to pull the logs from ServiceNow. An example of what events our security team are looking for is below: Account Successfu...
Hello team,when I upload a system I get this display. (SecOps). How can I make this ad display normally like a normal catalog service.
Hello everyone,am working on a custom dashboard and am trying to translate it in multiple languages (English, Arabic, etc.)the issue am facing is when I created a widget for the number of incidents created each it displays the months in a bar graph a...
I have a database view where I return a value from multiple left join tables. This is working correctly. In this example, the last 2 columns are from the left join.Is it possible to return all the highlighted values in a single column like this?The a...
Hi, We have a new instance and client wants us to connect the new instance to ADO repo so that the cusotm apps that were developed in other instances can be easily moved through the ADO Repo into the new instance. Could someone assist me with the set...
Hi All, Can someone please help me with how can we auto-populating IP addresses from a given IP Range/ IP subnet IP range --> 10.0.0.10-10.0.0.100 IP subnet --> 10.0.0.10/32
Hi Team, I have requirement to trigger the approval based on the multirow variable i.e. Item requested variable value (please refer screenshot)if Item requested value is AB = Approval should trigger to group AIf Item requested value is BC= Approval ...
