Navigator available commands
Can anyone point me to a list or suggest a list of available "Filter Navigator" commands.xxx and/or best practices. ie: I seen commands such as Tablename . list Stats . do etc.
Forum Posts
where is the UI pages for new GlideModal('UI_dialog_name')
I tried the example provided ty reference, and it really worked out that seemed right.But it turned out that I couldn't find out the UI page named "UI_dialog_name" example of the reference(https://developer.servicenow.com/dev.do#!/reference/api/xanad...
How default additional comments & work notes placeholder set?
How default additional comments & work notes placeholder getting set for incident & task table? Is there any script or anything? Is there any way to edit this? Where can I find this?
Resolved! sys_email table is not available in flow designer actions.
sys_email table is not available in flow designer actions. Our flow designer is in scoped application, sys_email table is in Global application. sys_email table by default access from all application scope. But still facing the issue. Can anyone ple...
How to set up the message table
Hi allPlease tell me how to set up the message table（sys_message）.What should I put in the field marked with a red line in the image?Also, what is this for?I would appreciate it if you could let me know.
Resolved! Getting Error while publishing the flow
Hi, I am getting below error while publishing the flow, but it is getting saved successfully. Error: "Failed to find reference to fd_data._4__update_record.__action_status__" Can someone please help, what should i check? my flow is having many activi...
redirecting users to the multiple portals based on some criteria
I want to route few users to the SP portal when they will use the /instance.service-now.com/esc or /instance.service-now.com/sp, and default will be esc portal.EX: only EU region user, i want to use the SP portal and for rest i want to reroute them ...
Moving from LDAP to Azure AD for User Provisioning
Hello,We currently are using LDAP for our user provisioning and I've been tasked with moving this to Azure AD.I've looked at the following guide https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/servicenow-provisioning-tutorial and ha...
Best practice for multi team knowledge articles
Hi, Is there a best practice in ServiceNow of managing 1st and 2nd/3rd line knowledge articles? I'm thinking specifically for scenarios where 1st line is doing some troubleshooting and the issue isn't solved, or where 1st line cannot do anything an...
Issue with ATF Test Export
Hello, guys! I’m currently experiencing an issue with ATF tests. I want to export an ATF test from one instance to another. The test covers a service catalog item and includes the following test steps:Open a Catalog ItemVariable State ValidationSet V...
Can't modify playbook form
Hi SNow Community,I'm having trouble modifying the playbook form. I can change the title, but I can't seem to edit the description. I even tried recreating it from scratch, but that didn’t work either.Any assistance would be greatly appreciated!Here ...
Resolved! Cart API Help
Hi Team, Can some help me with below requirement step by step. I need to submit a catalog item once i receive an email and auto assigned to group service desk level 1 as a default group.
Not able to post my query
Hi @David and @Dan Bruhn , None of my post getting approved, i am trying since couple of day. I come to know that you can help to get it approved. Please do the needful. Regards,Amit
Service Account usage for Event Management
Looking for a way to find out which service accounts created for integration are being used for Event Management - Is there a way to discover which service accounts are being directly used by Event Management (or any other module, but need to sepa...
Use Attachment on RITM to Associate CIs via Import Set
Have a catalog item that accepts a spreadsheet as an attachment containing a list of CIs to decommission. Built a flow that automates the running of the data source (attachment), import set and transformation map to add each row as a related Impacted...
