Submit button on workspace
Hi guys just wondered if anyone could help me. I have added a related list onto the core_company table to be able to add key contacts but how do I get a button to say submit and then take me back?
Forum Posts
Resolved! Can you change the Knowledge Article View (kb_view.do) to display recently updated by?
I got a request to see about changing the knowledge article view at the bottom from this:to something closer to this:You can see this information from the All Articles View, but it would also greatly help if we could see it from the article itself. I...
Resolved! How to purchase learning credits
How do we purchase learning credits? In Now Support, I assigned myself all the available roles. But, I can't figure out where to go to actually purchase the learning credits so I can enroll in a Now Learning course.
Guidance on good practice cleaning data from sys_update_version
Is there any recommendation on retaining record in sys_update_version. Its one of our biggest tables obviously and wondering if you’ve come across anyone having done anything with clean-ups on it. Obviously you lose the ‘restore to version’ if you re...
Resolved! Expand/unlock List field on form of custom table
Hi All, We have a glide_list type field on form custom table Is it possible that the field will be always unlocked instead like this. Do we have to write a script to achieve this or do we have default attributes Issue 2: Once we select a record t...
Can we run a script in a list view to verify the query?
When my customer clicks the 'Add' button on the 'Affected CIs' related list on a change, they sometimes paste a bunch on CI names into the filter for 'Name is one of XXXXXX'. If, for example, they paste in 50 names and they only get 48 hits, they'd l...
OIDC SSO with multiple Custom Domains
We are looking to implement SSO to/from multiple apps and ServiceNow using OAuth OIDC and JWTs. We are going this route to be compatible with certain internally developed applications. We also use multiple custom URLs in addition to our standard x....
App Usage Table Explanation
I came across the ua_app_usage table in servicenow to track user usage count of applications in servicenow. Is anyone able to explain what the fields represents and in particular, - How is access count incremented? - What constitutes fulfillment co...
Resolved! Display Schedule Entries in Calendar View
We are using a calendar view to display Schedule Entries (cmn_schedule_span table). Is it possible to modify the format of the entries? In this case, we want to remove the time range 09:00 - 17:00. Alternatively, is there a better calendar view a...
Subscription Management - Capacity type
What are the ways to keep over allocated subscriptions of capacity type under control?
Uploaded img using GlideSysAttachment but on download shows error
I have tried uploading my img using GlideSysAttachment() into my record and it uploads but when i try to view it - it shows file format not supported. Please help me understand the fault in uploading process.Here's my code for writing data into cont...
Report on serviceNow
I have 2 reports using the alm_license table to report on Microsoft Reserved license entitlement - Microsoft True Up Cost and Microsoft Reservations. Microsoft True Up Cost is a sum of the total cost of the Reserve Entitlement which shows to be £570,...
Attachment is uploading uisng GlideSysAttachment but error while downloading
I have tried uploading my img using GlideSysAttachment() into my record and it uploads but when i try to view it - it shows file format not supported. Please help me understand the fault in uploading process.Here's my code for writing data into cont...
Resolved! Background script to update custom table's field from RITM
Hi All, My requirement is to update the custom table's (u_intralinks_vdr_request_database) fields with the corresponding RITM's variables. Can someone please suggest what is wrong with it, it doesn't update the custom tables fields.Please refer below...
Edge proxy (encryption) installation error
Hello Everyone, I facing a issue while installing the edge proxy , I'm getting following error - can anyone help me to rectify the issue.
