Can Playbook activity actions (buttons) be placed on top of form?
Is the position of the activity actions (like Mark Complete, Update...) configurable? Can we have them on top of the Activity's page?
Forum Posts
Which Semaphores are used during Discovery process (Horizontal and Cloud Discovery)
Hi, I am trying to understand the platform impact for creating new schedules. We have different semaphores based on the Tasks like API_INT, AMB_SEND, DEFAULT, etc. My query is, which semaphore is used during Discovery process (Horizontal and Cloud Di...
Resolved! Create ADD button in change related list
Hi All,I am trying to create ADD button in related list. i was not found the add option in list control. can you please guide me to create the button. please find the Screenshot. only new and edit buttons are available in the list.
Resolved! Copy attachment from incident to problem
Hi Expert Can someone help me with script to copy attachment from incident to problem while creating. I am creating problem via UI action.
Resolved! Script IncludeのGlideAjaxが動作しない。
クライアントスクリプトでGlideAjaxを用いてスクリプトインクルードを呼び出したいのですが、うまく動作しません。ログも表示されないです。どうすれば正常に動作するでしょうか。 //Client Script function onLoad() { //Type appropriate comment here, and begin script below g_form.addInfoMessage('text'); var case_sysid = g_form.g...
Need to set Default Score Color on Dashboards for Dark Theme
I currently have an issue when a user is in Dark Theme they are unable to see scores that would otherwise be in black. I would like to have the SCORE color default to white if user has Dark Theme enabled. I used the attached UI script on my PDI (Xan...
Set Rich Text Value in client script
Hi Everyone, I want to use client script to modify the rich text value in the Rich Text lanel type. Does anyone know how to implement it?
Always force users to their portals?
Is there an option to always force users to their portal? For example, if a user with the snc_external role tries to use the "instance.service-now.com/sn_customerservice_case_list.do" to bypass the portal, it will still be redirected to the portal. I...
Delete a custom record created after "Insert and stay" of read only record
Hi I created a copy of an OOTB business rule - Create controls running on Risk Identification [sn_risk_advanced_risk_identification] table. This BR was "Read only based on its protection policy", however i was able to create a copy of the same but no...
AssignableByRoleAccessHandler is blocking access
Hello,I have been trying to troubleshoot this issue, but I cannot figure this out. I'm thinking maybe it's a bug?I have a RP form, it it used to manage internal SN groups / group members. For the most part this works just fine.But, I run into an issu...
sys_audit "fieldname": "DELETED"
Hello, I am examining the sys_audit table, and I see many records with fieldname = "DELETED" { "fieldname": "DELETED", "reason": "", "sys_id": "<the_sys_id>", "newvalue": "DELETED", "...
Function to efficiently tell if an IPV6 address is in an IPV6 network
I currently have a script that changes an IPV4 address to an integer can then compares that integer to a "hi" and "low" integer on the IP network record to tell if the address is within the network. Does anyone know how to do this with IPV6 addresses...
UI Builder Catalog item
I want to pull the Service Catalog category page and the Catalog item page and then the record submitted page in Service Portal to the UI Builder. Currently I see we have Catalog item component but there is no option to display the record submitted p...
[UI Builder]Cannot get the Sys ID of a reference record's field in Form Controller(Data Resource)
Hi, I 'm trying to get the sys ID of a reference record's field using Form Controller in UI Builder.The red circle above indicates that the reference field has 25 attributes.Generally, when you click the data pill further, the list of the attributes...
Force redirect to portal page
Hello Community, A user is experiencing an issue where his homepage is always redirecting to https://instancename.com/home.do? rather than: https://instancename.com/nav_to.do?uri=%2Fhome.do preventing him from seeing the navigation bar and header...
