Resolved! Filed not appearing on article
I have created a new filed call issue with type html but while viewing the article it is not appearing. Do i need to create widget to bring this field?
Forum Posts
Delays in delivering mobile notifications
Does anybody please have experiences with delays in delivery of push notifications in mobile application ServiceNow Agent for Android ?We are facing problem with delayed mobile notifications. We are working as night on-call support which should be wo...
ServiceNow Integration with PRTG connector
Hi all, Please check the below queries: 1. What all we can get through PRTG connector of ServiceNow.2. Instead of using connector, can we directly go for API Integration of ServiceNow with PRTG ? thanks in advance.
Resolved! List filter returns different number of results based on platform language
Hi, we're currently having a very strange problem: when I'm trying to filter the category of knowledge articles (kb_category), which is a referece field, I get a different number of results depending on the language I selected in my profile settings....
Resolved! unable to access sys_flow_context table
unable to open the sys_flow_context table I'm getting error like below
Resolved! What table are RITM's stored in
Im trying to report on RITM's however I am not sure what table I would select to report on these
Flow with create condition is not triggering if we manually import the records
We have a flow which triggers when we create the record in the Business application table. This is triggering only when we create the record in the prod directly, However we have a requirement to manually import the records into the Production enviro...
Getting the task status and assignee in the workflow
Hello,do you have any idea how to get the task status and assignee in the workflow?I tried with this code in the task block in workflow (sc_task):workflow.scratchpad.assignee = current.assigned_to;It doesn't work I know it's so easy to do in BR, but ...
Resolved! How to track attachment activity
Do we have way to track the attachment like who downloaded, who uploaded, who viewed it?
Resolved! I want to set the maximum value of the radar chart using chartjs
With the help of the community, I created the following widgets. HTML<div> <canvas id="radar" class="chart chart-radar" chart-data="data" chart-labels="labels" chart-option="option"></canvas> </div> Client api.controller=function($scope) { /*...
Required Discovery Plugins
Good Day everyone. We previously have an issue on discovery and was resolved by updating the plugins(Service Mapping patterns). With that we would like to ask for your help if you have a list of required/recommended Discovery Plugins that needs to be...
Need to update Work notes and additional comments from ServiceNow in Jira Comments
Hello, I am using integration hub for ServiceNow Jira integration. I need to updated both additional comments and worknotes from ServiceNow in Jira Comments. I have create 2 actions for :1. Add additional comments : Here I am passing the defect numbe...
ITSM and DevOps
Looking to build a bridge between two perspectives, while still doing the right thing for the organization, and moving forward correctly to the future (SN technical debt)- Our organization does not "sell", and we are an ITIL based organization. Team ...
Create a new catalog item and attach a flow
Create a new catalog itemFields-1) requestor -reference (requestor should be auto populated with login user)2)groups access- list (requestor can select max 5 groups)3) due date (Due date should be auto populated with adding 5 days from now)4)justific...
Differences Between Symmetric and Asymmetric Encryption
Hi There, I am implementing encryption in servicenow and want to the difference between Symmetric and Asymmetric encryption, which one is more secure and reliable. which i should should use for my encryption.