Question in flow designer
Dear All, How can we pass data from one activity to another activity in flow designer? ThanksSrini
Forum Posts
VTB View does not affect Kanban board.
I have attempted to create a view following the guidelines outlined at Here and Here for our project Kanban board. I have created the VTB view as it did not exist, added a single field (State) using form layout, but the view doesn't seem to reflect w...
How to Display Form Fields within Standard Ticket Tab widget in the Service Portal
We would like to display information from a custom table via the new Standard Ticket Tab widget. When using the 'Variable Summarizer', we discovered that this information only shows if the requestor submitted the form via the Service Portal (as a var...
Resolved! Close RITM and Request when all catalog tasks are closed
Hi All, I have below requirement:All Tasks are Closed Complete – RITM and Request Closed Complete.All Tasks are Closed Incomplete – RITM and Request Closed Incomplete.All Tasks are Closed Skipped – RITM and Request Closed Skipped. If it is a mix, the...
Resolved! Washington ticket triage how are you doing it?
We will be updating to Washington in the next few weeks. How are you using Service now to triage tickets before giving them a type of Incident, Request, Idea, Demand ect? At the moment in our instance EVERYTHING is classed as an incident first which ...
2 Tabbed Excel via script
Hi All, We have a requirement to read excel data with 2 tabs and add few more data on those 2 tabs and finally download the excel. So we wanted to know if there is a way to update 2 tabs on excel and download 2 tabbed excel in servicenow? Current w...
Resolved! How to enable 'Turn Off Next experience' option in Preferences menu?
Ahoy, quick one, please is there a sys_properties to turn on this option in Preferences menu? (see attachment) Thank you
REST API and CMDB roles
Hi there,I want to develop a REST API that manipulates the CMDB CI's.when I add the iti role we can run CRUD commands like read and update CI attributes via REST API interface. But when I remove this role and add roles like sn_cmdb_editor I cannot mo...
Setting up Error message on screen if the scheduled end date is before the start date
I was reviewing our open change requests, and I noticed the end date is before the start date. How can I set this up to have an error message displayed on the screen if the end date is before the start date. I believe a script is needed. Any help wou...
Resolved! How to restrict catalog form to only particular users?
How to restrict catalog form to only particular users? @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta @Chandra Sekhar Maganty @Musab Rasheed
Resolved! No app found matching sourceAppId
Trying to update to latest version of Workflow Studio. When I click on the Application to update it I get this message: Bad Request (400) AppsData.getAppInfoFromInstance(): No app found matching sourceAppId:<id> Refresh Couldn't find any info...
Resolved! Software Installs not listed in the CMDB?
We are implementing our CMDB. We are having problems with the software showing where it was installed on the CMDB. If you go to Configuration/Base Items/Software it doesn't list where the Software is Installed on.To see where the items are installed ...
Resolved! Hide Application on left navigation bar based on groups
Hi, We have a requirement to Hide an Application if a user is part of group "Test Group". I have written a Before Query Business rule to achieve the same, however the same seems to be not working. I am on Kingston version. My BR is : When: Befor...
Flow Designer inbound action triggers not working when email is sent from external Email ID
Hi, I have created flows with trigger type as Inbound Email. When email is being triggered from my mailbox or any user's mailbox whose user account is available in ServiceNow User table it is working perfectly fine. However, when the email is being s...
