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CI record creation

I am facing a challenge, if an asset record is created manually, the associated CI record is not getting created. How to resolve this?

DebasisP by Tera Contributor
  • 520 Views
  • 6 replies
  • 0 helpfuls

MS teams connector is not working

Hello.I created a new team and channel on MS teams and in order to connect it with ServiceNow for messages I need to add the connector 'Incoming Webhook'.I already add it but everytime I click on 'configure' the page turn white. Can someone help?

JanaT by Tera Contributor
  • 356 Views
  • 1 replies
  • 0 helpfuls

Automation

 Dear Community,I am quite new to using ServiceNow and I need some help with creating an automation. My goal is to identify tickets that have been escalated to a vendor and subsequently closed, and then export the last email from the vendor to a Know...

when i am opening a table i receive a message "The element type "div" must be terminated by the matching end-tag "</div>"" and also when i open any update set i recieve this error "Exception (org.mozilla.javascript.JavaScriptException: java.lang.Null

when i am opening a table i receive a message "The element type "div" must be terminated by the matching end-tag "</div>"" and also when i open any update set i recieve this error "Exception (org.mozilla.javascript.JavaScriptException: java.lang.Null...

msd93 by Kilo Sage
  • 1782 Views
  • 2 replies
  • 0 helpfuls

Reserved words for Dynamic translation

We have enabled Dynamic translation for live chat in our instance. Is there a provision to specify a list of key words that should not be translated by Dynamic translation like some product name etc.. at ServiceNow end or is it possible only at vendo...

vasudhevankr by Giga Contributor
  • 1137 Views
  • 5 replies
  • 2 helpfuls