How to set size limit for attachment?
Hi there is a requirement where we need to set the size limit as 5mb for attachment. how to set the size limit for attachment. provide any solution.
Forum Posts
Resolved! Knowledge Base
Hi Team,How can I activate this view? It was available directly in the PDI, but a different page appears on the customer system:Nav: Self-Service -> KnowledgeNav: Self-Service -> Knowledge
Resolved! How do I add a cc in an email notification?? Please help!
Hi All,Please help I am looking to add a cc box in an email notification but I can't seem to locate how to do this. I see a bunch of things in the community but it appears that it all involves scripting. Is there anyway around this?Thanks!
Resolved! Extract data from ServiceNow using JDBC
Is it possible to use a JDBC Driver to connect to ServiceNow database[1] and extract data from it? I know it's possible to connect to ServiceNow using a native ODBC driver provided by ServiceNow (link), and I also know it's possible to connect using...
How to obtain the attachment of a variable from the cat item, through the flow designer?
Hello everyone, I am trying to obtain the attachment of a variable from the cat item through the flow designer and pass it to a new table, in the table the field is configured as a file attachment, but I cannot get this information to be passed. I th...
Optimization of a huge sys_user table for better performance
Hello Community, I'm searching for solutions to improve the performance of sys_user table with more than 5 mln records (including inactive ones). The pain points today are mostly:- the table is loading for ages- referencing the user record (even in...
Workflow stage - RITM showing value
I created a stage set for my workflow. When the workflow runs and updates the RITM stage, if I open the RITM I am seeing the stage value instead of the label. I thought the issue might be that my stage set had options not in the Stage column on the s...
ATF - Cannot see MRVS & catalog item fields on Test step "Adding row to multi-row variable set"
HiI made an ATF test with 2 steps on a company instance: - In step 1 "Open a Catalog Item" that contains a multi-row variable set - MVRS- In step 2 "Adding row to multi-row variable set" : the form does not show up the "Catalog Item" and "Multi-Ro...
Resolved! Knowledge Article - Dynamic URLs for Portals and Mobile
Hello ExpertThere is a URL written in a knowledge article. I am looking for a way to redirect this to suit the portal or mobile. â– ProblemThe knowledge article has the following URL written as a URL to refer to other knowledge articles: https://<insta...
How to find out when was a Dashboard was last accessed
How to find out when was a Dashboard was last accessed ? there is no such column I found on pa_dashboard table.
Resolved! Is it possible to import multiple XML at once?
Hello!Before a clone I export my update sets to xml, save them in a folder, then once the clone has happened import the xml one by one. This seems like a bit of a waste of time and that we are adding a human layer in here which could be prone to erro...
PA Script for Indicator score collection
Hello,I need to SUM value of a string type field in PA indicator which contains decimal numbers, for which trying to do via PA script as below,Number(current.fieldname);this is showing Error as invalid script(around 500 erros) in one instance whereas...
Resolved! How to do a global search for keywords in a flow designer flow/subflow/action?
Hi all, I like to know an easy way to do a search within Flow Designer flows/subflows/actions to find a keyword. Let's say I know there could be a flow that edits a custom field (u_custom_field) on the incident table, but am not sure which exact flow...
Incidents Report With Both Resolved and Created
Hi,Using performance analytics is it possible to create a report of incidents consisting of incidents created/resolved?Get started with Performance Analytics for Incident Management Report : Resolved/Created
Easy to read Email Template via Inbound action
I need an easy format of email template which then will be easy to code and fetch values from the Email Inbound action.The record is to be created on a ServiceNow custom table from the values in this email body.Please suggest an easy format. Regards...
