ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

RITM stage is now sorted correctly

I have observed that the Stage on one of the catalog items is not showing up in the right order correctly. In the screenshot below, the Waiting for Approval stage should show up 2nd but it's showing up as 4th. How do I fix this?

find_real_file.png
hanaphouse by Tera Guru
  • 952 Views
  • 4 replies
  • 2 helpfuls

Flow Designer - how to loop back to previous step

I am trying to automate a document review and approval flow.  The document owner submits the document to his/her supervisor to review/approve/reject.  If approved, it goes to the department head for review/approve/reject.  If supervisor rejects, it s...

nowguru by Tera Contributor
  • 4103 Views
  • 6 replies
  • 1 helpfuls

Remove the reference qualifier condition

Hallo,I am trying to create a catalog client script. I have a checkbox field called 'user_not_visible' and a reference field called 'requested_for'. The reference field has a reference qualifier condition based on a field called 'Territory' to filter...

Simo Shaf by Tera Contributor
  • 2079 Views
  • 13 replies
  • 0 helpfuls

Survey & assessments

Hello experts, I have a requirement to issue a survey to owner of all the application in our CMDB and i have a survey designed. I would like to understand how can send this to everyone with the details of the application they are doing this survey fo...

Community Alums by Community Alums  
  • 264 Views
  • 1 replies
  • 0 helpfuls

Entra ID User provisioning not working

Hello,We have an issue with our user provisioning again.Had this issue in the past, and it seemed to resolve itself, however, we are back to having the exact same issue again. When trying to provision users directly from Entra ID, we get an error to ...

HarryLogiq by Tera Contributor
  • 1494 Views
  • 1 replies
  • 0 helpfuls