Resolved! Dashboard not auto-refreshing
After updating to Jakarta the system keeps promting me to use the dashboard instead og the homepage - but how do I get the Dashboard to refresh every 5 minutes as the Homepage does?
Forum Posts
bulk approve the CR
Hi Guys, I have bunch of CR's as close to 30-35 how can I bulk approve the CR. can anyone suggest the solution please its important. Thanks!!!
Getting Column name as Column label in the form
Hi All, The field Name in Column label is Displayed in the Form. Where as the Column name will be backend value of the Field. But in my case the column name and column label are same for (u_user_region & u_user_country) and No One modified/changed t...
configure the fields of edit button in SOW
I am working on service operation workspace, so this is the edit button on incident list view , when i select any record and click on this button this form appear, I want to change the alignment of fields ,I want requestor to come first and then numb...
Issue with multirow variable set in ATF
We are creating an ATF test case for a catalog item that contains a multirow variable set. The test case is failing at the "add row to multirow variable set" step and not processing the further steps. Has anyone faced similar issue?
Resolved! Docker/ container mid server
Hi all, just a simple question, before i start digging into this (as this is not my main field of expertise :)). if, lets say we deploy a midserver using docker, lets say, name it mid1, it gets a sys_id. If we kill it, and re-deploy, with same name, ...
Field Encryption Module is missing
I am configuring Column level encryption, but to configure it I need to first create Field Encryption Module. But it is not appearing in my case. See below screenshot. Any idea ÉI am using Vancouver PDI, and CLE plugin is already activated.
Destroy Rules
When we have a destroy rule for a particular table , should we have an archive rule for the same table.Need all the information related to destroy rules associated with archival rules.
I want to enable AI Search on the kb_home page
I want to enable AI Search on the page with the URL below. "service-now.com/esc?id=kb_home" Is there a way to enable AI Search on the page above?Can AI Search be enabled for the widget's "knowledge homepage search"?Please let me know if there is anot...
"Change > Create New" Landing Page stays at Loading...
"Change > Create New" Landing Page stays at Loading... and has a circle spin and never displays the Change Model Cards. I am not sure what could be causing this. Hopefully someone knows what is going on with this. Any help would be greatly appreci...
Resolved! Action dropdown is not visible in incident ticket page of ESC portal
"Incident standard ticket action" widget is added in action region of standard ticket configuration.But that action dropdown is not visible in ticket page of ESC portal.What may be the reason to that?
Change state with save button in portal
In portal I have a save button. If the current state od the record is x after clicking save button it will goto y state. Previously I did it by after update business rule. But my requirement is without updating the record after clicking the save butt...
Performance of scripted vs. regular field mapping for reference fields in transform maps
Hi,I'm curious about the overhead of using a scripted field mapping for a reference field in a transfor map. Just thinking about it, I feel like a scripted field mapping might have better performance if the table I'm referencing is relatively large, ...
Decrypt PGP encrypted files in ServiceNow
I have a requirement where I need to import an encrypted csv file from an SFTP location into ServiceNow and then, in theory, decrypt the file and process its decrypted contents using a import set/transform map to create and maintain user records on t...
Need help generating a PDF and attaching to a record.
I have a custom table u_pco. I created a widget and a service portal page to display the contents of the record in a letter format. I currently have a UI action thats working nicely to display and send the print command for the url. however, i hav...
