Resolved! How to mass create knowledge articles
I'm trying to mass create knowledge articles using the import set - load data function. Would like to check if this is possible and if not, any other ways to mass create the article
Forum Posts
flow designer - wait for condition with date field
Hello Experts! I want to use "wait for condition" by defining one Field (date) with following condition. The flow waits until that date (date field input). For example, date field value is 2020-12-31. The flow should wait until 31th of December. How...
Resolved! Change default reference qualifier field set value
@Ankur Bawiskar @Community Alums @Sohail Khilji Please help me with the query see the screenshot We have a reference field in purchase order table with the name called VENDORThe field name VENDOR refers to COMPANY Table generally we if select any ...
Resolved! How to sort (a-z) names in variable with user last name
Hi, We have a "requested_for" variable on portal catalog item which is referencing user table (attached screenshot).I want the list to be populated/sorted (a-z) by last name. Is there anyway we can do this? would appreciate your help. Thanks,Nirav
How to add DKIM signature to sent emails from Servicenow
Well, one of my clients Needs certain notification emails to be sent from Servicenow with a different "from" address. The problem is that the Sender Policy Framework is blocking emails that seem to have an address coming from the company's domain but...
CSM Workspace - press + to create a new Case
Hi Team, How can you make a deposit when you press plus and are offered this function? BR
g_form.clearValue() does not work in the catalog client script
HI experts, Using a onchange client script(onchange of variable month_of_overtime) I want to clear the selected value in the selectbox type of a variable in a variable set based on the response received from the Glide Ajax call. Everything works fine...
HR document template - How to add variables and variable sets in HR document template
Hi Experts, Requirement - Client wants to export/download pdf of HR record producer which is submitted by end user. Now I am exploring OOTB "HR document template" functionality and reliased that variables and variable sets are not getting added/print...
How do I edit filters in my list filters widget?
Hello Everyone, I hope you are doing good.Do you know how to edit the filters in the following widget? My list filter I'm opening it in the widget editor, but can't figure out how the filters are setup.I also want to rename All Cases to All Tickets,...
RPA Desktop Design Studio - how to change the instance URL
I installed the RPA Design Studio. After I input the URL instance, I got an error. So I´m trying to change the instance URL, but even unistalling the application, I´m not able to enter a new instance URL. Anyone know how to set up the RPA Design Stud...
Resolved! Making knowledge article mandatory while resolving incident tickets and restricting KB category
When incident is resolved, knowledge article (KBA only fix and informative category) should be made mandatory to attach in the Incident.How can we restrict KB based on category Currently the filter condition can't 'be a default or read only or hidden...
Is there a way to use currentinstance to redirect a user instead of a hardcoded hyperlink?
Hello, i have a button that you press to log in and it takes you to the login page. Currently i just have it in the html body like so :<center style="margin-top:15px;">${sh_login_register}/<a class="large-link" href="https://dev.service-now.com/porta...
Data table widgets
HTML <table class="table table-striped table-responsive" ng-if="data.list.length"> <caption class="sr-only">{{data.title || data.table_plural}}</caption> <thead> <tr> <th ng-repeat="field in data.fields_array tr...
dashboard report
Hi, I want to add to the dashboard report an option to export in Excel by clicking a button I would appreciate your help, thanks Shir
guest transactions to /api/now/amb/session/finish
I'm auditing API transactions from the "guest" user to check for data leaks in ServiceNow, and I've noticed a large number of transactions where the syslog_transaction URL starts with "/api/now/amb/session/finish". ServiceNow docs indicate that "AMB"...
