I have a client that wants to be able to create a request from within another requests item record. I copied the Create Request UI Action from Incident and added it to the item table. It works to the point where it generates the request but fails to ...
I have an integration what is raising a catalog item, and here I would need a business rule to count how many times do we have a specific word in the variables called "External Description". I can fetch the value from that variable " var text = scReq...
Hi All, I need to copy RITM work notes for a particular catalog item.I am not sure what to add in the query.Please help.Thanks,Sam
I'm developing a client script in my PDI on the Incident Table. When a user changes the state to canceled (value = 8), then currency 1 field gets auto populated with the absolute value of currency 2 field. Screenshot below:Below is my Client Script t...
Hello, I have created a button in the incident form named "Create Jira" which should on click redirect to the Jira page.Steps performed:UI Action configuredUI Page configuredAttached is the result.I have the button but I cant figure out how should I ...
We recently upgraded from Utah patch 8 to Vancouver patch 5. When we did, the plus sign (the button to create/open an incident) on the My Work tab of the Agent Mobile app disappeared. Has anyone else experienced this? I saw nothing in the release not...
We've been investigating high count system log errors in our environment and this one has us perplexed. We engaged Now Support for an assist, but that didn't lead anywhere. We get about 1200 errors similar to this every day (the dates change): [Remot...
Hi all, Question if you all have an idea. I understand cloning allows you to copy a submitted request but change the requested for only. Is there any functionality or a documented workaround to allow the end user to either submit or save a draft of ...
Hello, I need to write a background script to remove _) from end of serial number in alm_hardware. Any assistance is appreciated.Thanks,Chad
I cant find it on my PDI or on org instance. it also does not list under Plugins search on the instance, why so ? For the unversed, Certification Self-Test Tool helps you to test your applications prior to submitting them for certification.
Hello Community,I have modified the script include TimeCardUIActionHelper in Line 19 as follows:var allowedStates = ["Processed", "Approved", "Submitted"];I have added state Submitted so when I user submit time sheet, he can recall right away and doe...
I am attempting to set up Service Bridge between 2 demo instances. While trying to connect the instances I am running into the following issue: After creating the Consumer Registration in the provider instance I have followed the link in the email an...
Hello Techies I'm looking to find out a way of performing "Test Load of 20 Records" using a Background Script/Server script. I have tried all possible way but unable to find the way to verify the test connectivity or test loading the Datasource using...
i have requirement had a field of assigned to in a table the particular user only access the attached files in sys_attachment table can any one help me pls.. thankyou
how to get the current logged user has role or not in client controller script widget in servicenow