In portal I have a save button. If the current state od the record is x after clicking save button it will goto y state. Previously I did it by after update business rule. But my requirement is without updating the record after clicking the save butt...
Hi,I'm curious about the overhead of using a scripted field mapping for a reference field in a transfor map. Just thinking about it, I feel like a scripted field mapping might have better performance if the table I'm referencing is relatively large, ...
I have a requirement where I need to import an encrypted csv file from an SFTP location into ServiceNow and then, in theory, decrypt the file and process its decrypted contents using a import set/transform map to create and maintain user records on t...
I have a custom table u_pco. I created a widget and a service portal page to display the contents of the record in a letter format. I currently have a UI action thats working nicely to display and send the print command for the url. however, i hav...
Lately after we upgraded our instance to Tokyo, we get the following error on executing the Flow.Cancelled : error="Failed to send process plan with ID: xxxxx to instance. com.snc.process_flow.exception.ProcessAutomationException: Unable to serialize...
I am reposting these six-step solutions to guide developers and implementors alike to avoid and remove duplication from Third Party Rest-API. I see a common mistake that lacks verification on multiple layers during the implementation of integrations...
I am trying to find the data that is presented in this executed subflow. What tables is this data stored in?
I need to add a link to a specific record within email notifications distributed via Flow Designer. If this requires inline scripting experience, I unfortunately have no scripting experience. Can anyone from the Community provide guidance? For exam...
Hi All, I upgrade a customer's developer instance to new release San Diego patch1-hotfix1. I notice when I do a new search in the browser and there are no results I show a picture (a big picture) like this .. The customer doesn't like it .. Is it...
I see developers and implementors falling on a common mistake in using business rules. Understanding the hierarchy and how the platform works has a significant impact on the outcomes of the desired objectives. This post on how to use a business rule ...
Hi All Our security team ask me audit tables and record access. I need to know when a user read records from tables in some scoped application. Where I can find this information? Only in syslog_transaction or there are other tables. Regards Giusepp...
I have write a script include to push the user but how can I get the count of those user and set it to a form field value.var encodedQuery = 'model_category=81feb9c137101000deeabfc8bcbe5dc4^install_status=1^model.short_description=DESKTOP^ORmodel.sho...
Hello, Is there a way to call the value of a property in a script include? I tried using gliderecord on the sys_properties table ang getting the value but it's not working. Here is the script that I have used
Please share the steps to switch to native UI from SN Washington DC
