When incident is resolved, knowledge article (KBA only fix and informative category) should be made mandatory to attach in the Incident.How can we restrict KB based on category Currently the filter condition can't 'be a default or read only or hidden...
Hello, i have a button that you press to log in and it takes you to the login page. Currently i just have it in the html body like so :<center style="margin-top:15px;">${sh_login_register}/<a class="large-link" href="https://dev.service-now.com/porta...
HTML <table class="table table-striped table-responsive" ng-if="data.list.length"> <caption class="sr-only">{{data.title || data.table_plural}}</caption> <thead> <tr> <th ng-repeat="field in data.fields_array tr...
Hi, I want to add to the dashboard report an option to export in Excel by clicking a button I would appreciate your help, thanks Shir
I'm auditing API transactions from the "guest" user to check for data leaks in ServiceNow, and I've noticed a large number of transactions where the syslog_transaction URL starts with "/api/now/amb/session/finish". ServiceNow docs indicate that "AMB"...
Hello experts,I have requirement to turn on agent chat on service portal, but we don't want to show that button on the portal. We want is to achieve this feature through some pre made widget.attaching an example below:I want to remove red circle butt...
GenAI – Now Assist for CreatorWith Gen AI, ServiceNow users can benefit from improved automation, faster problem resolution, and more personalized user experience. It's an exciting development that aims to enhance the overall efficiency and effective...
ServiceNow REST API has a default limit to 10.000 which I don't want to modify. I would like to read 1 million records from CMDB and so I will use the sysparm_offset and sysparm_limit parameters. The script that will call the 100 API calls will take ...
We'd like to send notifications when an update set is loaded (either via XML file or retrieved form another instance) or committed. Things working when an update set is committed but my business rule is not being triggered when loaded an update set v...
Hi Team, A specific group want an access to the Knowledge blocks to update fields without checkout and respective of ownership group. Please let me know how to achieve this, thank you in advance.@Ankur Bawiskar
All catalog items under the order guide move to In Progress simultaneously, and those are being worked on in parallel. I want those items to be worked on in sequential order, one after the other. How do I implement this
Hi All,I have a requirement where I have to create a custom table and defined the assignment group there. Then have to create a flow designer and catalog task will assign to custom table defined assignment group. For example,There is a Catalog Item, ...
Unsure if this is a case of not having the proper products installed or if this is an issue on the ServiceNow side, but basically I installed the External User Self-Registration plug-in and began following the directions from this Documentation artic...
Are there any SN documentation that points to the DL_MATCHER tables usage license rules? How many columns can the table to host the lookup data?
I want to help you not to fall and get stuck in these two common mistakes why the approval workflow is not behaving as expected. You may have already established a good workflow that meets your business requirement and now you would like to put it in...
