I am working on service operation workspace, so this is the edit button on incident list view , when i select any record and click on this button this form appear, I want to change the alignment of fields ,I want requestor to come first and then numb...
We are creating an ATF test case for a catalog item that contains a multirow variable set. The test case is failing at the "add row to multirow variable set" step and not processing the further steps. Has anyone faced similar issue?
Hi all, just a simple question, before i start digging into this (as this is not my main field of expertise :)). if, lets say we deploy a midserver using docker, lets say, name it mid1, it gets a sys_id. If we kill it, and re-deploy, with same name, ...
I am configuring Column level encryption, but to configure it I need to first create Field Encryption Module. But it is not appearing in my case. See below screenshot. Any idea ÉI am using Vancouver PDI, and CLE plugin is already activated.
When we have a destroy rule for a particular table , should we have an archive rule for the same table.Need all the information related to destroy rules associated with archival rules.
I want to enable AI Search on the page with the URL below. "service-now.com/esc?id=kb_home" Is there a way to enable AI Search on the page above?Can AI Search be enabled for the widget's "knowledge homepage search"?Please let me know if there is anot...
"Change > Create New" Landing Page stays at Loading... and has a circle spin and never displays the Change Model Cards. I am not sure what could be causing this. Hopefully someone knows what is going on with this. Any help would be greatly appreci...
"Incident standard ticket action" widget is added in action region of standard ticket configuration.But that action dropdown is not visible in ticket page of ESC portal.What may be the reason to that?
In portal I have a save button. If the current state od the record is x after clicking save button it will goto y state. Previously I did it by after update business rule. But my requirement is without updating the record after clicking the save butt...
Hi,I'm curious about the overhead of using a scripted field mapping for a reference field in a transfor map. Just thinking about it, I feel like a scripted field mapping might have better performance if the table I'm referencing is relatively large, ...
I have a requirement where I need to import an encrypted csv file from an SFTP location into ServiceNow and then, in theory, decrypt the file and process its decrypted contents using a import set/transform map to create and maintain user records on t...
I have a custom table u_pco. I created a widget and a service portal page to display the contents of the record in a letter format. I currently have a UI action thats working nicely to display and send the print command for the url. however, i hav...
Lately after we upgraded our instance to Tokyo, we get the following error on executing the Flow.Cancelled : error="Failed to send process plan with ID: xxxxx to instance. com.snc.process_flow.exception.ProcessAutomationException: Unable to serialize...
I am reposting these six-step solutions to guide developers and implementors alike to avoid and remove duplication from Third Party Rest-API. I see a common mistake that lacks verification on multiple layers during the implementation of integrations...
I am trying to find the data that is presented in this executed subflow. What tables is this data stored in?
