Hello! I am looking for guidance on exactly as the title states. I have a new record producer to create a field on a custom table I've created. On this new record producer, there are multiple fields I would like to have that have a dynamic amount of ...
Hello Everyone. I am very new to ServiceNow and currently our Knowledge Article has the following fields: Short Description, Description and Escalation Process. Each field is showing up when the article is viewed but there is no way to differentiate ...
I am currently in the process of building new Service Portals for our environment, and want to use the most current version of Bootstrap. To that end, I have added CSS and JS includes that point to the official Bootstrap 5.3.3 CDN files.However, I a...
Hi, We want to create an HTML field on the task table. The length of an HTML field is 65536 characters. Fundamentally, I am keen to understand about the creation of a custom field and its implications on database size.As and when a new record is crea...
We are getting an incidents from users, to access/add into an email id . So Servicedesk team is checking in different portals [Azure Directory[AD] / admin centre ] and confirming the portal and adding users into it. So now i want to create an catalog...
What is the difference between flow designer and workflow?
Hi All, We have a requirement where we need to add a background image in the column of a container in Service Portal. I'm very new to ServicePortal. Please find the below screenshot for your reference. In the below image you can find that for knowle...
A) Every module must be associated with a table.B) Modules open content pagesC) Every module must be part of an Application MenuD) Access to Modules is controlled with roles I am pretty sure it is A is this correct? if not explain what is the correct...
Are the contents same for the both ServiceNow Administration Fundamentals On Demand courcer and EBOOK .Is it enough to follow any one of these for csa exam preparation
We are trying to analyse the health of the instance and whenever any script goes from a sub instance to the higher instance we could analyse everything present in the update set via various options like on the basis of update set , on the basis of ap...
Hello ServiceNow Community! I have some questions regarding Knowledge Management, and how you & your organizations have set this up. I will briefly share what our knowledge (in ServiceNow) looks like, and what we would like to know. We implemented ...
I am new to Service portal. I have two fields abc and xyz on company table which are checkboxes. on my portal widget i want to show these checkboxes if they are ticked. The checkboxes are being shown on portal but with empty value. Also these should ...
Hi, Within my org we have a requirement to be able to create a general Operational Check task, the purpose of this will be to schedule the creation of these tasks to perform routine operational checks and we can utilise these to track work done on th...
Hi,When the Virtual Agent offers to log a call, it by default selects the 1-High value, is there any way to change this to 3-Low? I can't see how to make that change?
I tried this and it didn't work current.addQuery('location', '!=', ""); current.addQuery('cmdb_ci', '!=', "");
