Catalog item search is not working in maintain item table (sc_cat_item) when searching via name or short description. There could be more tables affected with this issue..For Example : There are multiple catalog item available with the name starts wi...
When attempting to setup another walk-up location, with an" Appointment Booking Service Configuration" you are required to include a "catalog item". If you select the default 'Walk-up Appointment Booking' catalog item it produces the following error:...
We have a requirement to integrate ServiceNow with third party system where the client need certificate based authentication for ServiceNow inbound API calls. We have created scripted REST APIs.Please provide details or detailed steps for setting up ...
Hello Everyone, I am facing an issue in my Mid Web server extention , to be able to run a metric extention i need this one to be Up (Started) it is running on an on prem instance , and the mid server is up , any idea of what the root cause may be ? ...
Hi,Please assist on the below points I'm not able to understand when the use count field of the kb_knowledge table will be updated. i have referred so many pages. but not found appropriate answer.My obseravation:1) when we attach the knowledge articl...
Hello I need some help to understand how can i use servicenow clustering with a Application Load balancer .
Referencing the Service documentation on BATCH API, despite setting all the required parameters and ensuring each `service_request` has a unique service ID, I am encountering the following error: { "error": { "message": "Bad Request received", "de...
hey, i want to rearrange module in an application in an different order, can someone help me guide thorough this...
Hi all,I want to create a Task on submitting my catalog item by default rather than generating a REQ.What should be the approach to achieve this?
Ask your admin to check the pipeline configurations for this instance. You can try to submit again, later.#Appenginestudio
how can we select a user by using his user ID or user email on reference field.It is Adhoc approval option in HR agent Workspace
Hi, Is it possible to set sender in CC with email content? I am trying to set notification as a task in a lifecycle event. Regards,
Hi Can anyone give me any pointers on how to add a checklist to a case using flow designer ? Thanks Richard
Hello Team, We are unable to receive responses from the users when an email is sent from the below option. Can anyone help me to find the issue?
I am using a cloned Form widget on the Portal and none of the UI policies which are present on the form are loading on the Form widget. I was looking in to the OOB server code present on the widget and I am not sure from where data.f.policy is popula...