ATF is not available for Service operations workspace
Service operations workspace option is not available for ATFs. To make it available do we need to install any plugin or update any setting. Please suggest on this?
Forum Posts
REST get info from a webpage
This for a bit of fun on my PDI, which I assume is something quite simple but I've never done it before so could use some advice.I've created a table called "u_pokedex" and looking to get a regular feed from a website which updates the description on...
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Resolved! Best Practice for Notating a Service Account
Hi Folks, What is the best practice for notating user accounts that are service accounts? As we continue to integrate on the platform, we're getting a number of Service Accounts and I would like to be better able to review which users are/are not Ser...
Resolved! Project timeline at the top of project page is not seen (pm_project record)
Dear SPM Experts,We are using Washington release - Washington DC Patch 1 Hot Fix 2 however the issue does not seem to be the version of ServiceNow.When we create a new project, we see the timeline/phases at the top of the project page. I am unable to...
Resolved! Change field type based on the field value
Hi @Ankur Bawiskar , I have a small requirement to fulfill previously your solutions helped me a lot .There are two fields working and Name . In working there are two values A and B , if user selects "A" Name field should be reference field of cur...
Date picker on Service Portal - sideBySide
On the Service Portal the date time picker is very nice but our users have told us that when they use the arrows to increase the hours they sometimes don't notice that the date changed and this causes problems. The Options - Bootstrap 3 Datepicker ...
Change CI's filter on Configuration item field to show only operational CI's and latest version CI's
Hi All,We have a requirement to filter CI selection on Change Request form to show CI's from the Principal Class filter only for which we are using the below Reference Qualifier override on Change Request which correctly filters CI's from the Princip...
Resolved! If logged in user is manager then he/she can raise the requests for their sub-ordinates.
I created a variable set in catalog item. I created a open for field with reference field from User table. If logged in user is manager then he/she can raise the requests for their sub-ordinates as well. How can I achieve this using client script?
How to disable switching application scope to edit in the Service Portal Designer.
I am tasked with revamping Employee Center Pro as my organization's go to service portal. The problem I'm facing is that I have to keep switching my application scope from 'Global' to 'Employee Center Pro' for the smallest of tasks (cloning widgets, ...
Resolved! ServiceNow Basics: One Proven Way in Creating Forms in ServiceNow (Create Forms Using Form Designer)
ServiceNow is the number one no-code, low-code, and pro-code platform that has successfully demonstrated how to easily design forms by easy drag and drop. It has helped a lot of end users who are new to the platform in designing and configuring views...
Adding an OR query in a before query business rule
Hi all, I'm looking to add an OR condition using a before query business rule for a query that is running with an OOTB script include. I'd like to avoid editing the script include itself. I've already identified how to narrow down exactly when the qu...
ServiceNow Integration with QRADAR
Ladies and Gentlemen!I need all the detail about how to configure integration between ServiceNow and QRADAR (IBM). Please provide the specifics of steps after the QRADAR plugin is installed. Thanks for all the help.
Resolved! Flow Designer failing because of alias connection?
Hello, I'm trying to use a plugin (F5 BIG-IP Spoke) in the flow designer for an application from my company. However, when I test I get the error "Unable to load connection with alias ID: a4c9950edb40ef009a985404ce961952 Open Connection Alias".What d...
Report against changes to a Catalog Item
We have multiple Catalog Items, and recently updated a few to include new variables and such. During the update, our Search Tags/meta got deleted/removed/rolled back to a previous version. As a result, our Item doesn't come up in search by name. We...
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