I see developers and implementors falling on a common mistake in using business rules. Understanding the hierarchy and how the platform works has a significant impact on the outcomes of the desired objectives. This post on how to use a business rule ...
Hi All Our security team ask me audit tables and record access. I need to know when a user read records from tables in some scoped application. Where I can find this information? Only in syslog_transaction or there are other tables. Regards Giusepp...
I have write a script include to push the user but how can I get the count of those user and set it to a form field value.var encodedQuery = 'model_category=81feb9c137101000deeabfc8bcbe5dc4^install_status=1^model.short_description=DESKTOP^ORmodel.sho...
Hello, Is there a way to call the value of a property in a script include? I tried using gliderecord on the sys_properties table ang getting the value but it's not working. Here is the script that I have used
Please share the steps to switch to native UI from SN Washington DC
Hi, I'm probably missing something very basic here but I'm not able to execute both client and server side code in my UI Action This is the script: function doClient() { alert("here " + g_form.getFormElement()) gsftSubmit(null, g_form.getForm...
Hello team,how can I offer a function in the ServiceNow ESC portal that allows you to change the language there?BR
Hi Everyone, I have a requirement to set the variable "approve" type check box to be "unchecked" When the approval is rejected.Could anyone please help me? FYII tried this solution but it didn't help me and this script too (function execute(inputs, ...
Hi All, I am working of data import from Excel File Attachment via Catalog item. While creating transform map some transform script creating automatically.I am not sure if these scripts will create issue or they are just OOTB. Please help. Thanks,Sam
I have been tasked with making some updates to the buttons in the top tool bar on REQ records, but I am not sure where to find the ability to make these edits. Could someone point me in the right direction? Specifically, I'm looking for info on the C...
I have a need to track regular tasks that need to be tracked (daily, weekly, periodically ect) an example that I’m wanting to track is if we have a system that needs its subscription monitored and tracks due time with natifications to indicate remind...
For surveys and other targeted communications, ServiceNow states that you can upload an excel spreadsheet with a list of recipients. Unfortunately, the "download template" option is broken. Can anyone upload or send me the template so that I can crea...
The process flow formatter is missing from our Problem Management Problem form In the SN Docs on Problem Management > Assess a Problem it shows a Process Formatter at the top: https://docs.servicenow.com/bundle/newyork-it-service-management/page/pro...
I understand that Knowledge Blocks are unable to display attachments but they are able to display images (whether inserted into the body of the knowledge block or by placing a link to the image library). Is there a way to create a link to a PDF in a...
I have a requirement to have assessment/survey visible on the Service Portal in widget , so that the user can submit the assessment directly through Service Portal. Also please let me know how to configure the same on service portal. Thanks
