Hello , how can I see the replay for questions, ex, when I read some question, and I see there is 3 reply but I couldn't open them , so what is the requirement to see the answers for any question, as I am new in the form . Thank you
Hi all, I was getting invalid configuration error in reports on legal workspace as below:I was not able to get what was the error occurring on the workspace dashboard. Could anyone please suggest on these error?
I would like to have a report that shows count of tasks month by month. What I have so far works to some degree but it gives data we don't want. It shows weekly data and I can't seem to keep it away. We would also like to have each column have a d...
I want to add custom banner image in my emails. How can I do that? Please guide me.
1. How to Display "Service" and "Configuration Item" fields on Knowledge Base Articles in kb_view page in ITIL view ?2. Is it possible to show these in Workspace view as well ?
Is it possible to create a nested (Child) resource in CMDB?We are leveraging the new API CI Class Model to configure API resources in CMDB. We have a situation whereby an individual URL path fragments are themselves resources, the API definition shou...
We are being tasked with displaying Service Now on hallway monitors so we can display a dashboard for our IT Operations. We would like to display severity 1 and 2 issues, high priority problems, and outage information. We would like any new docum...
Hi All, I have a requirement to set RITM state as Work in Progress if any of its task is closed complete or work in progress using Flow designer. I tried this. This is not working. Please help me.Thanks,Sam
Hello ServiceNow Community, When it comes to the 'due date' shown on the compact card view, does anyone know the conditions causing the 'due date' to be visualized as red font to indicate the task is overdue? See example below: I get that it comes f...
Hi Team,How can i make multiple choice variable by default empty(not selected any thing)Regards,Balaji Chara
Hi All, We have the need to restrict the access to articles in some specific Categories on a KB. I´ve checked that there are user criteria for KB or Article. Are there any other possible way to restrict it to category? Thanks a lot, Michele
I have installed VR option in our instance. How keep our IT Engineer is active to respond on the Live agent option? Do I need to add any role? I didn't see any option
I have recently started with a new company and there is was only one KB for ITIL users. I have created a separate KB for employees. I have tested an employee's access to the kb via url/KB.However the KB is not being shown on the Service Portal for en...
Hi everyone, may I ask how I can find roles like in ServiceNow that have wide access permissions, allowing users to see all records regardless of specific criteria such as the service organization Thanks!
