Hello, I’m trying to learn about implementations, but when I try to log in to the servicenow store I see this: Sorry, you can't login with this ServiceNow ID Please make sure that your ServiceNow ID uses the same email address you currently use t...
It seems that when having SN send mail from our domain and setting the 3 proposed SPF records from the documentation, I still see mails coming over from SN that are not listed in the SPF records.Seems some of the IP's that aren't in the records, but ...
I was told that using domain separation would increase the license cost by 25% of the total cost. Is this true?If anyone knows the URL or other source of this information, please let me know.Example.20000 USD/year for ITSM license10000 USD/year for a...
Hello All, Requirement:To set price field(which is of type "currency") in an instance from another servicenow instance. Instance A sends value of currency field to instance B, we are able to view the data in logs too but this value is not getting set...
Hi Community, Is it possible to use OAuth 2.0 type authentication in SOAP Message in service now. As I am not able to find this option in soap authentication method and I am not able to find related documents. Earlier I configured same in Rest, Is ...
Hello, Thanks in advance to those willing to assist. We have added a custom reference field named u_privileged_access_required field to the change request.The reference choices are stored in a custom table named u_privileged_access_required.The custo...
I am creating a monthly ServiceNow release splash page, however, when I try and do line break or spaces on my knowledge article which the splash page pulls from, I get the following error "The entity "nbsp" was referenced, but not declared."Is there ...
we are considering different way to integrate Splunk with Servicenow to create incident based on alerts and trying to understand which is the better way to integrate and Why ?1. Using OOB Splunk add on and ServiceNow OOB "Splunk Integration" plugin/...
I can get the manager by "javascript:gs.getUser().getRecord().getDisplayValue('manager')". Then, I tryed "javascript:gs.getUser().getRecord().getValue('manager').getRecord().getDisplayValue('manager')" to get manager of the manager. But it doesn't w...
Similar to how you can assign a single catalog item to multiple categories, can knowledge base articles be assigned to multiple categories?
1) which of the following service catalog variable types are not supported in mobile interface HTML, Label, UI page, Lookup select box ?? 2) what are the four elements of trust worthy CMDB data ?3)To define stock rules which role is required ?4)In b...
Hello Community, I'm working on a requirement to prompt a popup message to case agent when clicks on "Send Email" button in HR Agent Workspace. Only send email if agent selects Yes. If agent selects No then return them to their email draft. Please gu...
I want to share with you the 12 Must-Know Topics to become a ServiceNow Certified System Administrator. Before we dive into the topics, I have seen a lot of beginners even with five years of experience continuously failing their CSA exams and lackin...
Hi.I want to give users belonging to the XYZ group access to all requests and some incidents, but only to the group to which they belong. I added the roles sn_incident_read, sn_incident_write, sn_request_read, sn_request_write to the entire group, bu...
How to find out the table name for duties under granular delegation --my delegates please find the screen shot
