Hi, I have an issue where a variable from a catalog item is not appearing in the RITM or the SCTASK. We have a location table that's used for this catalog item, and the catalog item was created using the catalog builder and then the Type Specificatio...
Hi community, I have a requirement where I have record producer which has two variable. Variable 1 the user has to select to the assignment group and in variable 2 they have to choose the assigned to. I need group members of assignment group selected...
I understand that there is a capability of using the QR code scanner in the now mobile app. However, as I can see a login account is required to use the now mobile app before scanning a QR code. There is a requirement that a QR code needs to be gener...
I was trying to bring up a flow context in production that is supposed to still be in "Waiting" status, but got this message instead: Do flows get cleaned and deleted, even if they're still active??
HelloI'm new to the platform, and have a challenge.I've been asked to find a way to trigger notifications from the Visual Task board to those in the 'Assigned to' field and are approaching their 'Due Date' (72hrs before task is due.)Is anyone able to...
Detail requirement is as below:The "Edit" button in a knowledge article should only be available to those users, who:a. Are the author of the respective Knowledge article, ORb. Are part of the Assignment Group of the Configuration Item used for creat...
In our organization, we've developed many standard catalog request forms with workflows. Additionally, we have non-catalog request forms for requests that aren't covered by the standard catalogs. However, we're encountering a challenge: with so many ...
Hi, Usually when I right click on a field on a form on a windows machine it shows various options like watch variable, variable dictionary, etc... But when I do this on a macbook using macos catalina the main context menu shows up instead. I've confi...
Hi , I am using "ng-show" to hide a field in portal. The hiding of the field is working but leaving the space between while hiding any inputs to resolve this issue. Please, find attached screenshots for the same. RegardsNallada
This is my first attempt at using update sets, I think I've followed the process. I seem to have an old update set that I don't remember creating. I've created the new update set on my dev instance, then made some minor configuration changes to an o...
Can I some how export my favorites and their settings(icons, custom names and colors). I my DEV and TEST instance I have a set up of favorites that I don't use in Prod, and when we re clone the environments, TEST more often then DEV, from PROD my acc...
I've read the ServiceNow documentation and I can't seem to find anything that will allow the creation of Action inputs with dependency to to other inputs. The dependency can be only be set if you are using Dynamic Inputs, as this will return JSON you...
Hi All, I need help to generate the pdf values from RITM and it will create custom PDF (Tabular Format).RITM variable type is Multiline text via that field need to get some of the data and need to map in the PDF Tablular format. I tried below :I chec...
Hi all, for me it is not much clear the difference between these two license type, for example with ITSM application: Per User license indicates the number of fulfiller users, for example if the number is 200 it means that i can have maximum 200 us...
Hello Community,I'm creating a new ACL, but when I select the table and to pick a field for this table. However not all fields are showing up. Do you know the reason why? I can see for example all fields for table incident, but for case table I can't...
