Resolved! What is the difference Query or addQuery?
What is the difference Query or addQuery?
Forum Posts
Export Flow visually to PDF or similar.
Is there anyway we can graphically export a flow from flow designer to PDF or similar. Currently when a state holder asks to see the flow I use snipping tool and email it to them. I have also tried printing to pdf which works but again its not quite ...
Is there a way to print a flow designer
Is there a clean way to print a flow designer. I have SnagIT 11 and the scrolling window doesn't work.
Restricted Caller Access message after attachment uploaded to Attachment type variable on portal
Hi all, I am having an issue with a popup on the portal when adding an attachment to an attachment type variable, specifically after adding a record to an MRVS. It doesn't seem to pop up the error if there is no record in the MRVS which makes this ev...
how to disable notifications for a specific assignment group for an user?
how to disable notifications for a specific assignment group for an user?
Zabbix Integration
Hi team, Recently my team and I integrated zabbix and servicenow, the integration works fine but we want to know if we can make zabbix fill some fields in servicenow when an event is generated.When we do a test zabbix shows a log, this log is a kind ...
Resolved! Delete Activity
Hi, Can I delete activity log on the incident form? I wrote a wrong comment in work note, and I delete this comment. Please show me how to delete activity log. Best Regards,
How to switch back from UI15 to UI16 (After I switched from UI16 to UI15) - New update
There was a similar post with the same name opened but it no longer appears relevant after the new update last night.Solved: How to switch back from UI15 to UI16 (After I swit... - ServiceNow CommunityBasically, I switched to UI15 today after the Ser...
Flow Designer: How to properly create ad attributes of user/group using Create AD Object using AD spoke not orchestration
Hi Guys, Could you please help me how to properly use the Create AD objects activity of AD Spoke in flow designer(part of orchestration with flow designer). My intention is to update the ad attributes of a user without customizing the AD spoke act...
Resolved! CI Classes and CI Attributes
Hi anyone can explain with examples what are the CI Classes and CI Attributes? Its really appreciate and helpful.
Resolved! Passing Variables to Task Description Field in a workflow
Hi all, I've been attempting to pass variables from a request item to the description field in the sc task. The issue i'm facing is that it is only returning the one variable into the field. below is the code that i am inserting into the description...
How do I prevent users replying to a closed requested item or incidents in service portal designer?
How do I prevent users replying to a closed requested item in service portal designer? I have configured the portal to show the completed request items/ incidents for the users. When they click on the link they can see the ticket but it allows for th...
Resolved! What does GCF mean in the context of the GCFSampleStore
To fix a problem with the ServiceNow debugger, ServiceNow support had me add the system property glide.ua.gcf.sample_priority.enabled = true The property fixed the debugger issue. Yay! But what does GCF mean? Thanks!
Missing "Rule base" related list for Order Guides
In our environment, the "Rule base" tab is not being displayed in Vancouver. I went out and got a PDI with version Vancouver. In looking at Order Guides I see that the "Rule Base" and "Catalog Data Lookup Definitions" Related Lists tabs existed. Th...
Knowledge article links redirecting to SP in virtual agent
Hi all, My requirement is to redirect knowledge article link to my custom portal instead of SP in Virtual agent chatbot. Looking for some guidance/ inputs on the above. Thank You!