While running through the Instance Security Hardening guide (/isc?id=security_hardening), our instance was identified as being non-compliant for "Check Unsanitized HTML". The ISC guide says that this property is controlled by 'com.glide.security.chec...
Hello everyone, We have various PowerShell activities automated through Orchestration and recently (not sure when) I started to notice that few of them are running twice, so the instance is sending the PowerShell activity to two different MID Servers...
Hi, I'm trying to hide a variable on the catalogue item but have it displayed in the sc_task record. I assumed that this would be possible via a UI policy which would only be applied to the catalogue item but this isn't working. Has anyone done somet...
Hi all, We are currently trying to implement some of the on-call features in SNOW, and while I have set up a schedule and trigger rule to enable the on call tracker, and I have a schedule set for the current time, the on-call tracker is not pulling t...
Hi All, I have to create a Report in which all the variables will show including Multi row variable set value.I tried to create Database view(sc_multi_row_question_answer and sc_req_item), but that is not giving the correct data.Please help in this. ...
Hello Community,is somebody using one contact with multiple accounts with CSM portal?I have created some contact relationships, however I would expect that when a customer logs in to csm portal, it would ask which account does he/she wants to use?Or...
The 'Edit' button on the top right of a Knowledge Article is causing confusion. It seems enabled for ALL users if they have the ability to edit articles in that KB.Why would a user who is not the author or KB owner be able to edit an article (they ...
How can I open a record in a new tab from a ux list action (sys_declarative_action_assignment) client script? I tried g_aw.openRecord but I get undefined in the browser console. g_list works but not g_aw. I can use top.window.location top open the ...
Hello community,I have a question regarding the Embedded PNG in the scheduled emails.I have several reports with a chart and I am sending them all in one scheduled email. I am able to place five PNG charts into the email body using the Included in Em...
Hi, https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/task/t_CreateAViewRule.html This document states:「View rules do not apply to users who have no role. 」 But, In the demand form under self-service,i...
Hi team, I want to display hyperlinks in the Mobile web classic UI.I have followed this documentation: https://docs.servicenow.com/bundle/washingtondc-mobile/page/administer/tablet-mobile-ui/concept/c_MobileWebUI.html.Is there any other way?Thank you...
Hi Community! I've seen a few old threads for this requirement previously in the community, but I didn't see any solution provided yet. I wanted to know if there's possible to merge multiple PDFs attached to a record into only one PDF and how can I...
Hi, There's a reference field on table 'A' which refers to table 'A' itself. It is a parent - child relationship. Scenario: Record ABC - has a field 'owner' and has a child record XYZ. Both the records are from the same table. When 'owner' in ABC is ...
Hi I'm trying to get the value in a JSON response. Need some assistance. Im writing a script in flow designer.Need the value from Out_ComboLock in the OutputArguments. Thanks in advance. { "@odata.context": "https://cloud.uipath.com/xxxxxx/xxxxx/orc...
Is it possible to dot-walk using a reference variable in a report? I've tried using reports that point to a database view (sc_task and sc_option_item_mtom tables), a variable log report and sc_request_item however cannot see how to dot-walk using a...
