So I have an issue while creating an run script for a form where I am not able to map the fields from a requested item to the Custom form(delegate table). I have given the backend values of the field inside the script but it is not working. Please l...
If we want run scheduled job at Monday and Friday only then can we do in one schedule job if no then what will we do?
I have two list fields on two different forms/tables not related (rm_release and sys_atf_test). I have a requirement to use the same choices in both fields, the choices are on the sys_choice table. I have tried using a Client Script to add the option...
Which OOB script sets the expected start date on Task to current time when it is created?
How can I set up SLA on a due_date field on Problem Task form using one of the existing schedules?All help is greatly appreciated. Thanks.
Hi, I have seen quite a few articles on the Normalization data services plugin that lead to issues. We have a mature CMDB with CIs linked several hundreds of Companies (child companies within the organization) that would like to manual group/normal...
Hi all I would like to create a report showing a view of knowledge articles created per knowledge base per week and month. What would be the best way to present it? And how do I setup the filter? I tried lots of things but don't get it to work. Any ...
I am testing the import on an Incident List,ImportSelect excel file (Modified a single record from the incident table to test)After I preview the imported data I get message, but there is NO button to Complete the importI have looked for UI Actions a...
We have a form where due_date field is read only via a UI policy. We need to make this field Editable for just one group of people. How can this be achieved? All help is appreciated. Thanks.
Hi All,So I have an issue while creating an run script for a form where I am not able to map the fields from a requested item to the Custom form(delegate table). I have given the backend values of the field inside the script but it is not working. P...
Hi, I am currently working on a Dashboard where I want 3 or more interactive filters to interact with each other. Example:If I filter the reports by 'Entity', besides the reports the values under the 'Engagement Type' and 'Select Engagement' should ...
Hi All, I have to variables in catalog item:One is 'Requested for' which is a List collector to choose more than one userThen I see also user id, email and so onBut there are some security restrictions for some users and they don't see user id, email...
I know this is a weird question but it has bugged me for years that in our instance of ServiceNow, the "Display" option under preferences is not capitalised. I've worked with ServiceNow for many years and our instance is about 11 years old. To me it ...
I tried using the Conditions type as an input into a Flow Action. The Conditions type builds an encoded query, but the problem is that the date formats are wrong. The format is MM/DD/YYYY instead of YYYY-MM-DD. Has anyone experienced this issue? I tr...
Hi All, I have created a new catalog item that is visible on the Service Portal. In the Catalog Item, I want a clickable link to be displayed. This link shouldn't be in the description. I created a macro first, and then included that in the macro var...
