While retrieving the components, field value is not getting set for "Would you like to mirror access" field. I tried with choice list also. But it is not working. Could anyone help me on this
HELP - I do not have access to my previous work email, nor do I have access to my MFA codes. I CANNOT access my NowLearning to get to my certifications for the delta exams. SN is NOT responding to any emails or tickets I create to help me remove the ...
Hi All, I want to be able to link Knowledge Articles to existing Services, Configuration Items etc so it appears on the knowledge article when viewed.The only way I can see to do this would be to create a new knowledge template and then add a referen...
I posted this to the Higher Ed special interest group but am adding it here in case others have helpful feedback.While reading Vancouver release notes, I learned there are now default archive and destroy rules for "variable data of standard catalog i...
Hello,I'm looking for a best way to set up notifications that can be sent to KB article owner / author when there are expired KB articles or KB articles will expire in certain time frame....etc. I was looking to notify the individual (KB author), how...
Hello Team, I was wondering how is it possible to get by code, the short description field of my current action in the description field ?Thank you for your advise
I have two list fields on two different forms/tables not related (rm_release and sys_atf_test). I have a requirement to use the same choices in both fields, the choices are on the sys_choice table. I have tried using a Client Script to add the option...
I am testing the import on an Incident List,ImportSelect excel file (Modified a single record from the incident table to test)After I preview the imported data I get message, but there is NO button to Complete the importI have looked for UI Actions a...
Hi All, I have to variables in catalog item:One is 'Requested for' which is a List collector to choose more than one userThen I see also user id, email and so onBut there are some security restrictions for some users and they don't see user id, email...
Hi All, I have created a new catalog item that is visible on the Service Portal. In the Catalog Item, I want a clickable link to be displayed. This link shouldn't be in the description. I created a macro first, and then included that in the macro var...
We have a form that will create a catalog task after a first approval. I'm using flow designer and in that catalog task, I want to add a catalog variable so that a member of that assignment group has to enter a value in that variable before closing ...
Hello, I have a Flow Designer flow that has an MRVS. I get the MRVS data through the Get Catalog variables. I am trying to send an email in the flow and the body of the email needs to contain some of the data from the MRVS. I am executing a For Ea...
Hi all, We recently noticed that scheduled job still run when the user account selected for the runas is inactive. I have tried finding official information from ServiceNow about this but couldn't find any. Anybode that can shed some light on this or...
Hi All, I have a requirement to set the requested Item state based on some conditions.In requested item table I have created one custom field= u_statuson change of u_status i have written a client script; var req_status = g_form.getValue('u_status'...