I need to create drop-down dynamically in service portal, The drop-down field name is "State", In this state drop-down field I need to show only the "Case[sn_customer_service_case]" table state field choices, Show for I try to query the "Choice" tabl...
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those se...
Hi, I would like to implement column search on a list component. Looks like there's no OOB way/setting to enable column search on a list component, in UI builder. I am looking for something that we have on lists in native UI. Requirement: A sea...
Does anybody know why I wouldn't have the option to add the Activity Formatter to a custom table's form view? I'm doing this in a new environment, but I set it up a couple of years ago in a different environment (and still have it working there today...
Hi, I am trying to monitor a Windows service from the MID server and trying to run a powershell file that creates an incident in servicenow when the service fails. I have used the default code available in Servicenow REST API explorer but I am gett...
We have had an application installed which is not available anymore. There is still update sets referencing to the application on the instance with references to other companies, which should be removed. But, how can we delete the update set, when we...
I did not see an answer in my search, so I'll post to ask. Can anyone confidently speak to which version of Angular is used in Washington release? I have questions from various enterprise engineering teams. Thanks in advance.
Hi everyone, I want to use Clients Scripts to autopopulate the "Requested By: " field with the name of the user who is making the request in the catalog, The field is set as Read Only because I want the Client Script to autopopulate without user inte...
Hi All, I was trying to show expired articles on Knowledge Home PageSelf Service -> KnowledgeCould you please guide me with the configurations
Hi All, I have a requirement to show portal based on roles.If user has snc_external_role then only they can se csm portal and rest user can see sp portalI tried some articles but nothing is working. And right now it is only redirecting to CSM portal....
HiWe are using the system property "glide.entry.first.page.script".I think it starts when I login and calls the script include that is set in the value, but I can't call the script include when I log in from the portal.You can call it if you are logg...
I received the notification below, but I don't know what the Cloud API Discovery function is.What is Cloud API Discovery and how should it be used? Cloud API Discovery feature deprecationReview • Take action by September 2024Our records indicate that...
I have three currency fields, all on the same table. I need to subtract field B from field A and populate field C with the result. Essentially A - B = C. I've gone at this from multiple directions, Calculated value, BU, Client script, but none of the...
I want to help you avoid a common misunderstanding of what ServiceNow is as a platform and what it is not. C levels who have reached a certain experience commonly say that all software solutions are the same and the only difference is the cost and th...
Hi I am writing a client script to hide a section tab on the form if the user dosnt have a specific role. If they do have the role show it. My script is not working function onLoad() { if (g_user.hasRole('training_bureau')) { g_form.setSect...