Hi how to hide the blue border on click of links in the service portal
unable to remove the blue border i have tried using the below css input:focus { outline:none !important; } kindly suggest what needs to be done attached the below screenshot
Forum Posts
Resolved! File type not permitted or mime type does not match the file content
When trying to upload DLL files to the MID Server JAR Files section I am getting the following error: I have already go to security and added the file extension. I have even check the option to turn off the MIME checking. Anyone have any ideas?
Resolved! Approvals via E-mail (Inbound Action) require approval licences
Hi Guys,I need your help.Could you tell me if the use of inbound actions to approve only via e-mail needs approval licenses?In this scenario, users are in sys_user table, but not has any kind of license. Regards
Resolved! is it possible to have multiple smtp accounts in email accounts
Hi, We have a requirement like we need to send notifications from related to Case Management and SLA of cases from 'abc@mail.com' because our production instance has some other applications like ITSM, changing the existing SMTP mail addresss reflect...
The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.
Hello, i am trying to add a dictionary attribute but then i face with the following error:The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.I can't find any solution for that?? Thanks in advance
Automated License revoke
Dear all,We are currently searching for a way to automate licenses.We see that we come near the maximum of licenses we bought from servicenow but also see a lot of itil users that do use servicenow at all for a longer period.Our idea is to revoke lic...
Resolved! Failed running Flow Action from Data Source Import Set
My Goal is to learn how can i use Import Sets to bring external data to servicenow, so all that I am describing below is running on my PDI. When I try to load data from my Data Source I get an erro stating that my action inputs where not informed, b...
Resolved! KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.
KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.
Applies on target record option in catalog ui policies not working
Hi, i have create a record producer with more number of fields, and i want to hide some fields based on previous selection .I have created ui policy and since i want the same hidden fields in target record in table , i have checked the option applies...
Restrict view access for service portal widgets
Hi All, I’m trying to lock down an icon link widget on the portal to specific groups, but it only worked on my non-production instance and not my production instance. I did the following: The ‘Com.glide.service-portal.user-criteria’ plugin was instal...
Resolved! How to extend ServiceNow user criteria and make your life easier
Have you ever been frustrated by the limited logic available in ServiceNow user criteria? You're not alone. Many developers find themselves scripting custom logic to show or hide catalog items, knowledge articles, widgets, and other elements.But ther...
In which version this PRB is fixed PRB1709070?
In which version this PRB is fixed PRB1709070?
Resolved! How is fx_system_rate records updated/populated?
Hi all, I'm trying to understand how fx_system_rate records are updated o inserted. Basically, I am trying to make a currency convertion between some currencies (USD,EUR, etc) to MXN. I'm using GlideConverter class to make this convertion, here's an...
Resolved! Add Approve/ Reject Button on the change form
Hi All,I have a requirement to add Approve/ Reject Button on the change form. I tried the below script but it is make all the approver no longer required including who approves it. And state is not changing. Thanks,Sam
How to refresh Access Token automatically from Refresh Token.
Hello all, We have one requirement to set up ServiceNow App Launcher to be used in conjunction with Okta to enable users to access external apps for the employee center. Configuration completed to date :1. Installed Okta spoke plugin2. Followed Servi...