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Help with kb_knowledge table query

Hi all! I need help querying the kb_knowledge table on a record producer so I can attach the latest version of a kb article on the incidents it creates. var kbArt = new GlideRecord('kb_knowledge'); kbArt.addQuery('number', 'KB0107111'); kbArt.orderBy...

Processunity platform API Documentation.

Could anyone help in sharing the API documentation link for the ProcessUnity Platform if you have it handy. I tried to look for the same and not sure why the documentation is not easily available.  I was able to look into one of their data sheet but ...

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Siva by Tera Expert
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  • 1 replies
  • 0 helpfuls

Resolved! ServiceNow Orchestration vs IntergrationHub

Hi, We are currently reviewing our Orcherstration licence and also looking into Orchestration training.  As per the webpage it states the following:    â€œPlease note that Orchestration Fundamentals will sunset at the Quebec release (March 30th). Integ...

Resolved! Cancel workflow of a ticket using flow designer

Hi, I want to cancel the workflow of a ticket using the flow designer. currently in business rule using wf.cancel(current), I'm cancelling the workflow, but I am not getting any scripting option or OOB action to cancel the workflow for a ticket. Can ...

Community Alums by Community Alums  
  • 1043 Views
  • 4 replies
  • 0 helpfuls

User stories

Hello friends , could please give me a link to find examples of user stories . I’m writing some for core configuration and incident management.thank you 

John Ndungi by Giga Contributor
  • 4749 Views
  • 3 replies
  • 0 helpfuls