Resolved! Sequential Approvals - Flow Designer
Can anyone point me toward documentation on performing sequential approvals using Flow Designer? No matter what I do, it seems that the second approval causes the first to be set back to "Requested."
Forum Posts
Restrict User to REST Endpoint
Is there a way to restrict a user to one REST endpoint? i.e. an integration user account has itil role, but can only hit one scripted rest api endpoint ACLs don't appear to be useable for this, because the first ACL that passes will provide access to...
Update a List Collector field dynamically on the Service Portal based on another field
Hi All,I'm seeking assistance with a requirement I have which is to to populate a list collector field based on what is entered in another field.So basically if a name is entered into a field called comparable_user the list collector field called gro...
Global Description from HR Template not rendering on Portal (Employee center core)
Hi All, I am having one issue with the HR Template where we are pulling some values from HRLE Case on Global Description on the HR Template form. When the task is rendered for admin then it is retrieving the values from the HR Task but when the task ...
Migration of huge data from one instance of servicenow to another instance
Requirement:-Migrate 75k+ knowledge articles from one instance to another. What is the best approach to move it using REST message. Please explain each steps how can i achieve it. Thanks in advance.
Reports in UI Builder
Hi experts, Being a beginner in UI builder, I wanted to know if there's a possible way to import an already existing report into a page in UI builder? Thanks in advance.
Data Visualization component in UI builder
Hi Experts, I am new to UI builder and I'm currently facing challenges with chart creation in UI builder. Specifically, I've encountered an issue where the pie chart I'm attempting to generate only displays the top 10 output values, rather than the e...
activating mutual authorization with self signed certificate
when I try to upload a self signed certificate under All > Certificate Based Authentication > CA Certificate Chain after activating the plugin com.glide.auth.mutual an error message pops up and I'm not able to save the record!Is there any restricti...
Checking User Role against reference in Flow Designer
Hello, I want to check a user has the itil role on if condition but it does not appear you can do this in flow designer. Thanks for assistance.
What's the purpose of the table sn_cmp_stack_item in CPG?
What's the purpose of the table sn_cmp_stack_item? If we want to archive sn_cmp_stack table, do we need to archive the stack item sn_cmp_stack_item table as well? Also the sn_cmp_order table needs archived together in the related record?
Exporting fields as active hyperlinks in an Excel file
When exporting data into an Excel file how can I format a file path in a source string field so that the resulting cell in the exported Excel file is an active hyperlink to the file path rather than static plain text?
Watch shaped timer on form for sla real time value
Hi All, I wish to create a watch shaped Timer on form which should start and stop based on the SLA Task configured. Create this feature which displays count down in real time and also next part is notify clients about the time left. Please suggest o...
Resolved! How to resolve, conflict between a client side UI action and an onchange client script
Hello experts,I am currently stuck on what to do. We are tasked to make a certain field populated after clicking a UI action. But that field is also populated by an onChange client script. For better context:We have an onchange client script on calle...
How to update the default view in Cloud User Portal "?
How to update the default view in Cloud User Portal "?Currently, by default, when user login to Cloud User Portal, in upper right side, there's "view" menu, by default it's set to "my groups", how to set it to "all" in the first time for every new us...
Ideas to save large text and make it efficiently available to global text search?
Hi there A customer of mine has the need declared to store large text files in the servicenow platform. The text files should be included in the global full text search, so a user is able to search for a specific string and it delivers the text files...
