Resolved! How do I change browser tab logo
How do I change browser tab logo. It is confusing to differentiate between tab opend for dev instance vs tab opened for communities site. Thanks.
Forum Posts
Resolved! ServiceNow and Azure KeyVault
We are trying to use Azure KeyVault as a possible solution store secret. However i couldn't find or understand the best approach to authenticate a Azure KeyVault, basically is it as simple as using service principal or requires similar setup to Cybe...
Passing catalog item variables to data table from URL filter
Hi everyone. I have an ask to make a list view of one of our custom tables that shows what access a customer has. I've been able to adjust the oob data table from URL widget to display but I cannot figure out how to pass the user name entered into t...
Resolved! Ask for Approval in flow designer - How is manual approval intended to work?
Hi, We're running Paris, I'm building a scoped application, based on the task table, with a flow for the "lifecycle" of the requests. We need several options for approval. It could be line manager or a list/group of predefined users, which is quite ...
Resolved! Unable to connect to Agent Chat
Hi all, After configuring AWA and Chat Setup - I am unable to reach any agent via Agent Chat I'm getting error: "There are no agents available at the moment. Please try again later." which is incorrect because while checking AWA Agent Presence I ...
Resolved! How to add an existing custom table to an update set?
I want to add an existing custom table to update set. However when I go to the table view and click "add to current update set" or "force to update set", it won't add one record in the update set, there's no columns or other table related info are ca...
Optimizing ServiceNow Workflows: Any Pro Tips?
What are your top tips for optimizing workflows in ServiceNow to boost efficiency and streamline processes? Share your insights and best practices!
Where is the most recent 「ServiceNow Platform SOC 1 Type 2 Bridge Letter 」?
Where is the most recent "ServiceNow Platform SOC 1 Type 2 Bridge Letter " ? I already could find the pdf file of "ServiceNow Platform SOC 1 Type 2 Bridge Letter 09-30 2021.pdf ”.
Roles, Customer Service Management
Hi,In CSM portal, when we impersonate user with role sn_customerservice.customer, there are no records visible in All cases, Action needed, My cases, My case tasks, My requests. And when it comes with a user with role sn_customerservice.customer.admi...
Resolved! OnCellEdit client scripts in Workspace
Hi everyone, Do onCellEdit client scripts work on lists in Workspace at all? I've tried onLoad, onChange and onSubmit and they work, but I can't get onCellEdit scripts to work in Workspace. I want to bring up a confirmation dialog box on a cell edit ...
Resolved! has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
I created a test scripted rest API and trying to call that from the javascript. However, I am getting the following error message. However, I don't get any error when I call that URL from POSTMan. ScriptedRESTaspx.aspx:1 Access to XMLHttpRequest at ...
Delete first n rows of excel attachment
Hi, I am trying to import an excel file with header starting from row 10. The problem I am facing is there are merged cells in first 9 rows that are causing parsing issue as shown in the image below. My question is, is there a script I can use in ...
Guided Tour the Triggers on a specific STATE of the record/form?
I have a Guided Tour that works on all Change Requests. But I'd really like to have a way of parsing the Guided Tour into smaller tours. For example, based on the STATE of the record, a Guided Tour to create a New Change and another Guided Tour on Re...
How to get Integration hub plugin for my PDI
I want to install the Integration hub plugin for my PDI. I know I can not request from ServiceNow store due it's PDI,Can someone can tell me how to get PDI integration hub plugin?
Resolved! Next UI option to disable in future versions
Does anyone know how long this option to disable Next UI will be available? I see this option for Vancouver but wondering about future options.