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Resolved! Error on custom widget for Service Portal

We have a custom widget that is used on our service portal like a custom icon widget I would say. When the portal loads I notice the following errors in the logs:Error while fetching the host of the URL : https://XXXX.service-now.com/{{i.icon}}: java...

k_lutz by Giga Sage
  • 2785 Views
  • 5 replies
  • 2 helpfuls

Resolved! Sending Emails from multiple accounts

Hi, after searching the forum and discords I could find only that it doesn't work, anyway I ask the questions again. Can ServiceNow send emails from multiple accounts? Background, we have in serveral countires local servicedesks, with local email adr...

frankeck by Tera Contributor
  • 553 Views
  • 1 replies
  • 1 helpfuls

Update set

Hi,I have created an update set in one scope and made changes. Now, the scope has to be changed to global. Is that possible? Please give your valuable solutions/leads. TIA, 

Nandhinisri by Tera Contributor
  • 1556 Views
  • 4 replies
  • 1 helpfuls

Resolved! Asset Discovery through ITOM discovery module

Hii AllI am trying to discover missing attributes such as assat tag,assigned to,location,company on windows server . but that attributes are not getting populate.how i can get values for those attributes through discovery.please suggest me  

harshada_p by Tera Contributor
  • 1263 Views
  • 3 replies
  • 1 helpfuls

Resolved! Cancel flow designer flow

Hello, Is there a way to cancel a flow designer flow from a UI action?  I have seen other posts about how to cancel a workflow using: new Workflow().deleteWorkflow(current); However, I'm not sure how to do this for a flow designer flow. Thank you! Mi...

Michelle B by Tera Guru
  • 10986 Views
  • 4 replies
  • 0 helpfuls

Resolved! set urgency to high if caller is vip

function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (g_form.isNewRecord()) { var callercheck = g_form.getReference('caller_id', vipcallercheck); return; } } function vipcallercheck(callercheck) { if (callerchec...

pk16514 by Tera Contributor
  • 1267 Views
  • 5 replies
  • 3 helpfuls