I have tried the following: Text Index Configuration - Knowledge[kb_knowledge] - Set the Attachment Index to false and Text Index Attachment Displayed to false. Text Indexes - kb_knowledge I Regenerated the Table Index ran cache.do Yet the attachment...
Hi.In my Vancouver instance (glide-vancouver-07-06-2023__patch2-hotfix1-10-04-2023_10-06-2023_1235.zip), the workflow activities Send SMS and On-Call: Send Notification both instantiate NotifyUtils instead of NotifyUtil.The Utah release notes state:E...
I get an number of warning messages when opening up a flow using flow designer, all relating to a table in a different app scope. That other app scope was deleted from the instance but I am puzzled where the reference is to that table in the app scop...
HI, I have created a UI action for download. It is not working in portal. How to do?
Hello All, I am triggering a flow in my workflow run script activity using executeflow api of the flow designer. executeFlow(String name, Map inputs, Number timeout) As OOB flow context action is not available because of its visibility condition...
Dear All, I'm just confuse between the actual difference integrationHub and orchestration? Orchestration: ServiceNow® Orchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow instance. Orchestration...
Hi, We would like to be able to update Cases and Incidents from emails that have been forwarded. If an end user forwards an email with the watermark and ref number in the subject then we want the case or incident to be updated just like a reply ema...
If a IT guy select a field in catalog item this should does not go to approval another than IT guy any other roles select the field it should go to manager approval in workflow can you tell me the code
Hi Team , We have requirement to use OOB Interaction API to create/update/close interactions.1. OOB create Interaction API doesn't allow me to create interaction with below details.I believe number will be auto-populated but the created record doesn'...
I have a duplicate ci called EDI - System2System. i want to remove duplicate without affecting the tickets associated with it.
In UI Builder, I want to pass data from a table to the Stylized Text Component (example: "project_name") . I have a filter which I use for in several pie charts to display projects by name. There are two options I can use:Data or Script With the data...
Hey Community, I have a question on reporting. Can we create reports on database view table? Are they available for selection? Thanks,
I am having issues with a Date Compare between a Date and a DateTime value in Flow Designer where it is not "rounding" the value as I want it to. Example: Start Date: 2023-11-10 00:00:00 (DateTime - value for time will always be 00:00:00)End Date: 20...
I don't see that we have access to any DBA-like tools in ServiceNow to reorganize tables and/or indexes to reclaim unused space or to improve performance.My specific question is with CMDB_REL_CI. This table sees a lot of inserts and deletes. In a...
Hello. I have a workflow in Flow Designer that is doing a comparison between a Date and a DateTime value but I can't get it to "round up" like I want to. For example:Starting Date = 11-10-2023 00:00:00 (DateTime value - this value will always have 0...
