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Incident Task

Hello Everyone, Greetings!! Maximum how many number of incident tasks can be created from a single parent incident. Thanks

Jaydeep_M by Mega Contributor
  • 285 Views
  • 1 replies
  • 0 helpfuls

Template Permissions

We have several users designated to create templates on behalf of their respective teams. These users are creating templates and making it so specific teams can see the templates (group option). However, we are seeing that the users in these groups c...

TramaineM by Kilo Sage
  • 873 Views
  • 2 replies
  • 0 helpfuls

FInding Flow from Active Cluster Transactions

We have a long running transaction in the Active Cluster Transactions table.   I am need help determining what object is running.  I can see from the URL it is Flow Engine Event Handler.   But I am trying to understand if this is a specific flow or j...

Community Alums by Community Alums  
  • 1616 Views
  • 2 replies
  • 1 helpfuls

Resolved! Catalog item - business rule

Hello. I'm trying to save my catalog variables in my custom table fields with an After Business Rule. Could anyone tell my why this isn't working? Or should I script it differently. I want to save them after I submit my catalog item.(function execute...

Alex-Lima84 by Tera Contributor
  • 1752 Views
  • 6 replies
  • 2 helpfuls

Next Experience ALL menu collapse all option

Couple questions on the menu options in the new Next Experience in San Diego. 1: Is there a way to collapse all apps in the ALL menu?  For instance in old UI you could click the icon twice to collapse allold -  new -  2: Is there a way to get just th...

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Michelle P by Tera Expert
  • 2779 Views
  • 6 replies
  • 3 helpfuls