Forum Posts
How to make buttons (on parent page) to communicate with viewport sub-pages?
Hi,I have several (viewports) sub-pages under a parent page.ref. How do viewport tab communicate with each other? - ServiceNow Community I have a form on the first sub-page and a button on the parent page.How to make them communicated each other? Tha...
Resolved! The entity "nbsp" was referenced, but not declared. issue in UI Page..
I have an HTML field (text) on a knowledge base table and I want to display it's contents on a UI Page. I can get it to correct render the contents in some instances, however in some instance I get an error when rendering the Page. 'The entity "nbs...
What writes outbound email to task work notes activity log
What writes an outbound email to the work notes activity log of the task that triggered the outbound email?I am attempting to debug why some emails write the a task's work notes activity log while others do not. Specifically, I need to debug why a sp...
Resolved! Is it possible to display text to right of true/false field
Trying to determine how I can put data/text behind a check box like this. There is a lot of unused space behind a checkbox and want to add additional text here for the user. One example would be something like this... While check box is unchecked wo...
Flow Designer -> Flow Properties -> Run As: Can I choose user other than System User?
Hello ServiceNow Community, I have a Flow that is updating Group records and Group Memberships. It is showing Created by & Updated by system user. I want to modify this so that it is being Updated or Created by a different user e.g operations.user as...
Resolved! dependency views properties 'Maximum level depth from the root CI....' doesn't seem to work?
Hi,In our Jakarta instance I want to limit the default parent/child related CIs displayed in the BSM map (Dependency Views).In the 'Dependency Views Properties' if I try to reduce the 'Maximum level depth from the root CI that can be initially displa...
Resolved! Changing the name of the screenshot image in ATF
Greetings all, I was wondering if there is any way to change the name of the image captured during ATF automatically and not manually through the "rename" button? Currently the image name is written in UTC but I'd like to change to the timezone to cu...
After creating a new KB article template, it does not show the fields in KB article
Hi, I have created a KB Article Template with some Article Template fields. After creation , I wanted to adopt it to the KB article.But after doing the Form Configuration ( https://www.servicenow.com/community/now-platform-forum/when-creating-a-new-k...
Filter search results by language in employee center servicenow
Have created an article in Chinese language and when I search for an article where my preferred language is English on the portal I can't find it, when I change the language to Chinese it is available. Is there a way to find the Chinese article when...
Can Report show the incident that had been assigned to specific AG but not ended with the same AG?
Scenario:I have an AG (a) which is responsible for receiving all incident tickets including inquiry ones.However, when the ticket is confirmed not managed by AG (a), then AG (a) will re-assign to AG (b) or some other groups.Apart from the reassignmen...
Restrict users to login mobile app based on the department : Installation exist > Login , MultiSSO
Hi Team, Requirement: Need to restrict users to log in to the agent mobile app based on their department Solution: I have modified the condition in the Installation Exist > MultiSSO Login Note : MultiSSO login overide the Login Issue: unable to res...
Resolved! OnLoad Client Script - How to auto populate / fill up user details for the fields ??
Hi Team, Would like to create the OnLoad Catalog Client Script that when the user is loading the form, it will auto populate / fill up some user details in the form, how do I start ?? Thank you!!
Need to trigger an event from a Wizard onSubmit Client Script
Hi, I need to trigger an event from a wizard onsubmit client script. And I could use your help? THANKS
Resolved! How to create a database view with below 3 tables
Can you please help me on the below query Can we create a database view with task & sys_history_line OR database view with task & sys_history_set & sys_history_line I have created as below, however, it is not working due to where clause issue
