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Allow Guest user to download attachment

Hi Experts, Could you help me with the following requirements?   We have a public page in the service portal and a custom public widget with a download button on that page. With a click of that, button it should download one file which is present in ...

Resolved! How to parse JSON - REST Integration

Hi experts , Could you please suggest how to parse below JSON code ?{"next_page_id":"789c5590d14ec3300c45dffd23dd0bd5d2756ce30ffa3221f601519aa425a88da3c485edefb12304e225528eaf7dafbd7349c1adc1ec69cb514fc12faee8155d6920755c69a0dc9a95eb3a99d90b3dc0b0574...

Neeta1 by Tera Contributor
  • 651 Views
  • 5 replies
  • 5 helpfuls

Apply new Metric Definition to old Incidents

Hi all, I've just defined a new metric in order to get how much time spent my incidents on a determinated sub-state "On hold Reason"   Then i can create a dynamic report based on this metric to know that time by incident:   The thing is, this only ...

find_real_file.png find_real_file.png
daniziz by Kilo Contributor
  • 1282 Views
  • 3 replies
  • 1 helpfuls

Resolved! Cannot authenticate user using Azure AD SSO.

I have configured SSO for Azure AD and I'm trying to test the connection.  Despite it Azure AD accepting the account details it is redirecting back, asking which account to sign out of and then asking me to close the window.  Clicking Activate still ...

Aidan by Tera Guru
  • 3205 Views
  • 5 replies
  • 6 helpfuls

Resolved! DOES NOT START WITH filter

Dear all, This was asked 5 years ago, unanswered. Asking it again to a much wider audience now, hopefully. Can someone suggest that script include for DOES NOT START WITH and how to call that from a advanced filter? Please don't refer me to threads, ...

Anish Reghu by Kilo Sage
  • 14500 Views
  • 19 replies
  • 19 helpfuls

Resolved! REST Access to Multi-Row Variable Sets (MRVS)

The Internet has a lot of resources around ServiceNow's Service Catalog and Table REST APIs.The Internet also has a growing number of resources around ServiceNow's Multi-Row Variable Sets (MRVSs).   What I can't find are mentions of getting or settin...