Hello, For the Vancouver Show Notifications bell icon, record changes to an Incident are enabled for notifications but there isn't a notification for Requests. I'm trying to create one but it's not working so far. I've changed up configurations and...
I have created a scheduled job , event and notification in a domain separated instance. Here when the job is run the event is triggered and i can find the events in event log but the notification is not sent. I have done the same process by creating ...
Hi Folks,I have a requirement to show reports on the story table. Client wants to check how many stories have been opened for the last two/three/four month in terms of month. i.e today is 16th November 2023 so if he want to check for the last month w...
Hi,I have several (viewports) sub-pages under a parent page.ref. How do viewport tab communicate with each other? - ServiceNow Community I have a form on the first sub-page and a button on the parent page.How to make them communicated each other? Tha...
I have an HTML field (text) on a knowledge base table and I want to display it's contents on a UI Page. I can get it to correct render the contents in some instances, however in some instance I get an error when rendering the Page. 'The entity "nbs...
What writes an outbound email to the work notes activity log of the task that triggered the outbound email?I am attempting to debug why some emails write the a task's work notes activity log while others do not. Specifically, I need to debug why a sp...
Trying to determine how I can put data/text behind a check box like this. There is a lot of unused space behind a checkbox and want to add additional text here for the user. One example would be something like this... While check box is unchecked wo...
Hello ServiceNow Community, I have a Flow that is updating Group records and Group Memberships. It is showing Created by & Updated by system user. I want to modify this so that it is being Updated or Created by a different user e.g operations.user as...
Hi,In our Jakarta instance I want to limit the default parent/child related CIs displayed in the BSM map (Dependency Views).In the 'Dependency Views Properties' if I try to reduce the 'Maximum level depth from the root CI that can be initially displa...
Greetings all, I was wondering if there is any way to change the name of the image captured during ATF automatically and not manually through the "rename" button? Currently the image name is written in UTC but I'd like to change to the timezone to cu...
Hi, I have created a KB Article Template with some Article Template fields. After creation , I wanted to adopt it to the KB article.But after doing the Form Configuration ( https://www.servicenow.com/community/now-platform-forum/when-creating-a-new-k...
Have created an article in Chinese language and when I search for an article where my preferred language is English on the portal I can't find it, when I change the language to Chinese it is available. Is there a way to find the Chinese article when...
Scenario:I have an AG (a) which is responsible for receiving all incident tickets including inquiry ones.However, when the ticket is confirmed not managed by AG (a), then AG (a) will re-assign to AG (b) or some other groups.Apart from the reassignmen...
Hi Team, Requirement: Need to restrict users to log in to the agent mobile app based on their department Solution: I have modified the condition in the Installation Exist > MultiSSO Login Note : MultiSSO login overide the Login Issue: unable to res...
