I created a list collector variable called "Request" and the values corresponding to it. The values are visible to admin users but not visible to end users. I tried disabling the read ACL for question_choice table (List collector reference table), st...
Hi, we are currently setting up Outlook email accounts using OAUTH2. I have followed steps in KB0816072, but the authorization part is not completelly clear to me and it could provide more detais and screenshots. KB says I should not use my account, ...
Hello, I am configuring ServiceNow Dynamic Translation using MS Azure. I am getting the error Unable to translate. Try again. I have reviewed the KB and tried all the workarounds mentioned on KB KB0861085. I opened a case with HI Support, meantime, w...
How do we install mariadb/oracle database for on premise installation ? we have used KB0563731,KB0565425, KB0563728) Any bulletins or knowledge document or instructions will be help us. Thanks
Hi All, I am facing a java.net.SocketException: Socket Closed exception while trying to post a request to a 3rd party URL. This works fine via postman and issue occurs only when trying via Servicenow
Hi guys, i have a problem that I need to solve. I wanted to make a sort of menu where you can navigate to other pages, i used a Content Tree to set everything and it worked fine. The problem is that i want to make this component unscrollable. Example...
Is there a way I can tell when (on which date) an ITIL license had been granted to a user?I'm trying to find out how many new licenses from our existing pool had been newly allocated since the start of the current year by looking at the "license allo...
Hi,I would like to know the purpose and description of the following tables:sys_ux_lib_assetsys_cache_flushsys_flow_plan_context_bindingsyslog_ROTATING_TABLEua_defn_agg_datausageanalytics_countsys_upgrade_statesys_update_xmlmetric_instancesn_kmf_reco...
Our Database team inform that the size of Robin Database increasing daily.. Not sure what is this table used for Can anyone help to understand the usage of this table Thanks in Advance
I am creating a custom JDBC activity to pass variables to a MSSQL stored procedure. The connection tests fine with the credentials and connection I've created and we are using Mid Servers to connect. This is the definition of the stored procedure (as...
Hey there, I'm relatively new in the whole ServiceNow universe, and i'm trying to set up my own PDI with an Agent Chat - however, whenever i try to access the customer chat through the CSM-portal, i always get the message: "There are no agents availa...
Hi All, I am currently working on Subscription Management and have come across a button called "Update Allocation Totals" in the Overview module. Clicking this button updates subscription information, but it appears to be a manual step. Is there an a...
I am trying to show the subcategories that are specific for one category, but it is showing all the sub categories, I am using onChnage client script in the Category field on the incident table.Please help, Thanks
Description: We have export set to export task_sla data in the file to the midserver for the load to the outside system. The data of "duration" type for our purposes needs to be presented as a row value, not display value. If we are using for export ...
Hi Team, I am changing company, I want to link my current account with a personal account. I followed the below steps Login in Now learningOpened below URL https://www.servicenow.com/now-creators/manage-resume.htmlClick Manage My ProfileClick o...
