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Resolved! Report to include incidents, tasks, and requests

Instead of separate reports for task, incidents, and requests, can I: View all this data in a single report for a specific assignment group? Report on a specific assignment group and filter the data I am looking for? Thank you

TB1 by Tera Contributor
  • 1132 Views
  • 6 replies
  • 3 helpfuls

Evaluate Current Logged in User in ACL

Hello I am trying to write a acl where the Current logged in user can only read the records if their department has a district code of "FLO". The field would be user.department.u_district. How can I evaluate if that is true in a ACL?

Nic Omaha by Tera Guru
  • 1682 Views
  • 1 replies
  • 0 helpfuls

Timeouts for widgets in a dashboard.

I can't seem to find anything on configuring timeouts for widgets within a dashboard. I have a report that works, but just takes longer to run that the timeout established for a widget on a dashboard. Is there a way to configure timeouts?

gregm3 by Giga Contributor
  • 2187 Views
  • 2 replies
  • 0 helpfuls

I need a simple explanation of some terminology

Basically, I’m studying for the CSA exam, and really need assistance. But if you could please simplify, because I still don’t understand someone else’s explanation to my query. Basically, I’m confused with what is meant by accessing fields on related...