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Resolved! Import Nested JSON via REST Message

Dear Team, I am trying to connect my ServiceNow instance with Basecamp 3. The objective is to sync the project and its related TO DO list and its tasks.  To get the details of all the projects, I am using the endpoint https://3.basecampapi.com/543410...

Adding a link in error box message

Hi , Currently i have a error box message in my client script .g_form.showErrorBox('*******', "****************************http://***********.");The above line shows how i have it currently , I would like to have it as g_form.showErrorBox('*******', ...

spModal: take control of the default buttons

Hello. I have a widget which opens a modal with an embedded widget, in which I need the default buttons (OK and Cancel). However, once I am in the modal, I need to find a way to take control of the OK button: make it unclickable if certain inputs in ...

Rafael Pinto by Tera Contributor
  • 3002 Views
  • 3 replies
  • 0 helpfuls

Previous Values in flow Designer

I want to access the previous values in my flow designer. The scenario is When a field changes i need the previous and current values, but the data pills does not contain any value i.e. the drop down is empty .I only have trigger > Changed Fields > F...

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Shashwat1 by Tera Contributor
  • 4111 Views
  • 1 replies
  • 2 helpfuls

Best Practice - Refreshing Test and Dev

We have no regular schedule for refreshing our test and dev instances from our Production instance.  Each time we do, it seems to be a bit of managed chaos.   It would seem to me that there should be a way to refresh downward that is totally transpar...

StacyLen by Mega Guru
  • 3327 Views
  • 4 replies
  • 0 helpfuls

Resolved! Notification triggered multiple times

Hi community, We have developed a notification to trigger when a Defect is assigned to a group. The notification triggered multiple times (x4) with two different reciepents (last three reciepents had the same value), I am trying to figure out why tha...

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Kamva by Giga Guru
  • 2511 Views
  • 4 replies
  • 3 helpfuls

Whenever I click on "Request Translation" and pick a language, I receive an error message saying: Failed to request translations

Hello Community, I'm new to ServiceNow platform, and I have configured the plugins named respectively "Localization Framework" and "Dynamic Translator" I have also purchased an IBM API key, and configured it in translator configurations, created an A...

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Resolved! Check State of previous tasks in flow

Hi, I have a flow that will update and close a task (task number 3) automatically based on several conditions. The flow update automatically an asset and then close the task. I need to check from that flow the states of the previous tasks (tasks numb...

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Nico12 by Mega Sage
  • 2301 Views
  • 5 replies
  • 0 helpfuls

Resolved! Outlook does not receive email

Emails configured in email property with outlook domain do not receive emails sent by ServiceNow, only email with Gmail domain. In 'sys_email' shows that the email was sent correctly Outbox account inbox is not full There is no restriction rule in...

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Flow Designer giving "java.util.NoSuchElementException: No value present" error and aslo nt able to open executin details even if they are completed

Hi Team ,   We  have out of box edm plugin activated which has a subflow  " Automatic Creation of Document Task" but when it is supposed to trigger it gives error "java.util.NoSuchElementException: No value present" and also unable to show execution ...