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Cannot connect to SMTP server - Email Account

Hello, I have configured our test instance to use our company SMTP server by creating an email account record. I have configured OAUTH 2.0, which is functioning correctly. When I conduct a connection test I receive a cannot connect to SMTP server err...

Richo1 by Tera Expert
  • 5336 Views
  • 8 replies
  • 1 helpfuls

Resolved! tags not showing in list view of records

Hi all,a change manager in my company is seeing odd behavior in Production.   When he pull of the list of All changes, he's got the "Tags" column added to his personal view so he can add tags from the list view.   However when he does it this way, al...

Resolved! Auto Populate Fields

I have a form which has a reference field - USER (sys_user) This form has other fields like - First name, Last name, Manager (all these are read only fields) When a user chooses from USER, other fields must populate automatically. How can I do this?

Scheduled job not triggering the Event

Hi Community I wrote a scheduled script to trigger a couple of events. 1st event will trigger 5 days before the SLO breach and the 2nd event will trigger on the breach day. Though I have the test data ready, I have tried many ways, but the events are...

knopbrent by Tera Contributor
  • 870 Views
  • 6 replies
  • 0 helpfuls

Issues with notification preview function

Wondering if anyone has experienced something similar or has any information on this occurrence. I have a flow designer record that is preparing an event which then triggers a notification. My notification is populated by a mail script and is configu...

Harper by Kilo Contributor
  • 869 Views
  • 3 replies
  • 0 helpfuls