Hi, We have one catalog item which has three variables- Group Manager(Type- reference), Group(Type- reference) and Group Members(Type- List collector). The purpose of the catalog item is that Group Manager can select the user/users which he wants to ...
Hi, I have an ask from business to display name and id from user table on the record producer form, when the end user searches for a user.Eg : Ben Stokes (abcd1234) should be shown if the end user does a user search based on id.
Hi,I need to extract all CI classes available in ServiceNow (OOB) no matter if these classes contain any data or not. I just need to extract the whole available list.I am trying to set a filter on sys_db_object table yet not come up with the expected...
Hi all,I am getting the below error when attempting to create any workflow activity in a new workflow:Error MessageonSubmit script error: ReferenceError: EncryptedVariable is not defined:function onSubmit() { if (g_form.getViewName() != 'diagrammer')...
Hi there, Is there a way to print the entire searchResults object returned by Search Scriptable API as a JSON?
Hello Friends, Today, one of my friend who was exploring the OAuth configuration in ServiceNow asked me - 1.If we need to send the username and password in grant_type=password requests, to get the access token and refresh token, how is it different t...
Hello, We have a service portal widget that I need to enhance. One of the things I need to do is send input data from the HTML to the Client Script without any button click. Once the input data has been populated (text entry) and the user clicks on t...
ServiceNow is a cloud-based platform that provides enterprise-level IT service management (ITSM) solutions. As such, platform security is of the utmost importance to ensure that sensitive data is protected and the platform remains secure. Here's eve...
Hey everyone. I've run into sort of a peculiar problem: I want to create a workflow which uses a timer to wait a day, then perform something again. But if something specific happens in the meantime, it should just end the workflow. It doesn't seem li...
Hello Community! I am working on a Service Portal widget to allow users to add to the watch list. I used the code from the widget provided in the ServiceNow Elite blog. https://www.servicenowelite.com/blog/2017/6/1/service-portal-watchlist-widget?rq=...
I am able to get a able to create a report that shows groups that have no users listed in them with: However, this only identifies the groups that don't have members listed in the group. I want to get a list of groups that have no members listed and...
I am creating a landing page for a configurable workspace (to be exact: Service Operations Workspace). We already have a great dashboard for our servicedesk and I want to reuse the existing reports to display on the workspace landing page. How do I d...
How does URI and URI_REF work. Currently our emails redirect end users(with no roles) to cms portal and ITIL users to regular ITSM view. Where does this configuration happens? I can see few email scripts, but are there any properties or scripts that...
Hello, I have been trying to edit the SPEntryPage script include to redirect user to different page based on their roles. But I am facing a little issue. I will explain it below.So we have given all the users these three role:1. sn_request_approver_r...
I know the straightforward answer is "You cannot. You can have multiple POP/IMAP accounts, but only a single SMTP account". Though, what is the workaround, since the customers really requires it. The approach I have been thinking is to creat...