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Any way to have dashboard notifications ?

Hi everyone, Is it possible to have some sort of notifications on the dashboard, like a red dot or something when something new happen that I'm concerned ?  I know that you can get notified on the mobile app and by email, but if I get mentioned in an...

Francis Roy by Giga Contributor
  • 1799 Views
  • 2 replies
  • 1 helpfuls

Encrypted email from ServiceNow

Hi Team, We have a requirement to send password protected email from ServiceNow to the recipient. The email body should be visible only if the user provides the proper password. Can anyone help on this requirement. Thanks, Niranjani

Niranjani by Giga Expert
  • 1204 Views
  • 3 replies
  • 1 helpfuls

Resolved! Workspace Notifications for Cases Not Showing

In looking at the below product documentation, workspace notifications should appear whenever a record that I'm assigned to are updated. However, I'm having an issue with this not occurring for cases. For instance, I am assigned to a case that contai...

Cancel scheduled export if no new records

Hello, is it possible to cancel a scheduled export of data if there are no new records after last export run (delta)   I tried searching and found a couple of proposed solutions, for example https://community.servicenow.com/community?id=community_blo...

Resolved! Catalog item variables on RITM list view.

Hi Experts, Good Day!                               I am facing an issue adding catalog item variable to RITM list. Below is the process i have done: 1) I have copied the sys_id of the variable. 2) opened the lists and went to sc_req_item default vie...

Atchutaram by Tera Contributor
  • 1383 Views
  • 3 replies
  • 1 helpfuls

Resolved! Carousel widget not displayed

Hi everyone ! I'm actually trying to display OOTB Carousel Widget (without any modification) on the Service portal home page. Unfortunatly, the Carousel is not displayed As you can see below, I've correctly (I think) added the instance of the widget...

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