Resolved! Set Field default value in Record Producer.
Hi, I would like to set default values for few fields through script in record producer which is mapped to same field name into a parent table. Can someone please help here? Regards, Alok
Forum Posts
How can I show the Incident Variable Editor on the self service incident view?
How can I show the Incident Variable Editor on the self service incident view? As a customer using the self service view, they are able to see their incidents and provide updated via the additional comments field. I would also like to be able to sh...
in workflow What is Difference between Approval Group and group present in Approval user? i am not clear from docs.
Please Response I am not clear from Docs...
What is the difference between email and email log
What is the difference between email and email log tables?Also, why do they have a different number of records? Thank you for your help.
FlowDesigner set updated date of incident back to date before "update" :)
Hi together, I try to achieve a Workflow(s) with the Flow Designer which does the following: Check out all Incidents in State : On Hold and Reason: Awaiting Caller where the Updated Date is older then 7 Days. Then take all of these Incidents and ma...
SP Current Status Widget; How to display other services besides business services
The Current status widget only displays Business Services. We would like if we have a technical or application service with outage that they display too. I looked at the server script below but not sure how to change it to show all the services. Any ...
Error on opening on Flow designer
After promoting update set [ has Flow designer updates ] from lower region to Prod, When I try to open flow designer it prompting error "An error has occurred, please try again or check the logs for more information" and in lakhs of logs, I found thi...
created catalog item in the wrong application, how to move to global?
i created and finished a catalog item in the wrong application. How can i move it to global?
How to find columns information of every CMDB tables?
Is there a simple way to find what columns stores what data in CMDB tables. I found "CMDB tables descriptions" documentation which explain about tables but there is no column information. For example, if I want to store kernel data like name , releas...
Copy Test Steps - ATF
Hi All, I know that we have a UI action on the Test called 'Copy Test' , we are able to copy the entire test along with test steps. My Requirement is to copy individual test steps while creating test steps with out copying the entire test . Please le...
Resolved! In Flow Designer, how can I get the current login user?
Hi Guys, In Flow Designer, what is the command/syntax to get the current login user? Thank you!
I would like to run powershell exchange scripts on the mid server. How would I go about doing this?
I would like to be able to write a step in my mid server script file to login to exchange online (Connect-ExchangeOnline) and run a simple line of powershell.ie Add-MailboxFolderPermission -Identity john.doe@123.com ........... From what I can tell, ...
Resolved! How to make a Virtual Agent(Chat Bot) Public
Hi, I have developed a Virtual Agent(Chat Bot) according to my business and deployed in Service Portal. Now my customers are asking to deploy it in the other applications which is owned by my company. How would i achieve this. How can make my Chat Bo...
Need documentation that explains why these accounts access our instances for audit: usagestat.sync@snc, instance.scanner@snc, or system@snc
For audit purposes, we have a need for documentation we can point to that explains why these ServiceNow accounts access our instances: usagestat.sync@sncinstance.scanner@sncsystem@sncHas anyone been able to get this from ServiceNow before, or can poi...
How to display a variable's label instead of its value on catalog task?
I have a question on how to display a variable's label instead of its value on catalog task?Here's what I see on the catalog task, it's showing support group's value, instead of its label name or display name: Here's what I put on the flow to have ...
