All search return empty
All search not working: search page, kb, catalog all return same blank page.
Forum Posts
Resolved! How to retrieve fields from related list for a client script?
Hi everyone, hope you're all having a nice day. I'm trying to run a shipping cost calculator in my instance and I was wondering how I would go about getting fields from a related list into the current list that I want to run client scripts for. I h...
Resolved! service catalog total price calculation from multi set variables
Hello All With one of requirement I am building service catalog. total price needs to calculate from muti variable set fields. I am seeing the issue for below call alert(JSON.parse(g_form.getValue('multi_variable_set_name')); ...
Resolved! KMF cryptographic module key for glide encrypter is missing: no thrown error, Couldn't find Crypto Module: no thrown error; where is glideEncrypter source code?
On one of my instances (all running Rome), I am seeing the following in the system logs (separate but related log entries): KMF cryptographic module key for glide encrypter is missing: no thrown errorCouldn't find Crypto Module: no thrown error I not...
Resolved! Call of Script Include in an onChange Client Script is not working
Hello, I have a Catalog Item having a "Yes/No" variable "u_reprise_donnees" and another variable "u_hierarchique" which references "sys_user" table. If the variable "u_reprise_donnees" has the value "No", I want to fill the variable "u_hierarchique"...
Resolved! MidServer takes a long time to fully start after upgrading to San Diego when running as non-admin user
After upgrading our instances from Quebec to San Diego, MidServer takes a long time to fully start when running as a non-admin user. I've followed all the procedures to run as non-admin user specifically for the San Diego release and this problem per...
What is the difference between service and service offering in creating Change
While creating new change, there are two fields service and service offering. What is the use of that two field in Change management ? What is the difference between those two fields ? Can anyone help me please ?
Difference between IntegrationHub ETL and Integration Hub Import?
Hi, What is the difference between IntegrationHub ETL and Integration Hub Import and what subscription is needed? (I want to import CMDB data from a third party via an API call). Regards, Kenneth
How to run a script within ATF.
Manually i can use the background script to run the below mentioned script and update a particular field value, However now wants to know how can i run below mentioned script to update a field value within ATF. Script: var gr = new GlideRecord('x_am...
How do you remove a plug-in that is installed?
I have installed the Managed Documents Plug-in and now want to remove this plug-in from the instance. How do you remove a plug-in that is installed?
Where can I find a list of the all variable types in ServiceNow?
Select Box, HTML and List Collector are a few variable types in ServiceNow. How many exist? Where can I find a list of the all variable types in ServiceNow?
I can't see the "Manage Company Learning Credits" menu option
Hey Team.I got given administrator access including the Learning Credit Manager and Training Manager roles but When I try to access "Manage Company Learning Credits" I don't see the option. According to the training video I should see this: But when...
Schedule in Change Request
What is the use of Schedule in Change Request ? Like if I select a time interval then the authorized person has to add change within that time limit only ? What if he/she doesn't apply change in that time interval ? Will there be any warning message ...
SMS Limitation
Hi, SMS Notifications ( SMS Alternate field in Notifications) has a limitation of 140 char https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0712569. For priority1 incidents, we want to add meeting details along with incident de...
In transfrom map , if the colease field is empty for multiple records , in source table the records gets updated. We have checked this to true , 'Create new record on empty coalesce fields' on transform map.Can i know how the records with empty colea
In transfrom map , if the colease field is empty for multiple records , in source table the records gets updated. We have checked this to true , 'Create new record on empty coalesce fields' on transform map. Can i know how the records with empty cole...