Resolved! How to use document viewer in portal
I have activated document viewer plugin and enabled the system property. It is working fine in native ui. How to use document viewer in portal?
Forum Posts
REST API not able to populate choice value
Hi All, I am using REST API to insert/update data in Windows Server (cmdb_ci_win_server). In Opertaion system (os) column if API found existing value it is selected properly but if no matched value exist in system it will not updating value. { "name"...
How to run a report on an Order Guide (sc_request) based on certain selections made (sc_req_item) on the form?
I have an Order Guide that I want to run a report on to show records based on certain selections made. For example, I want to pull a report on all Requests that have item A and item B checked on the form. These items are tied to catalog items that ge...
Resolved! How To Tell When A Workflow Was Used Last?
Hello, I'm wondering if someone can tell me how to see when the last time was that a workflow was used? I keep seeing references to the wf_context table, which shows me some workflows and the last time they were triggered, but that still requires a l...
Resolved! To display incident records on related list on a table
Hi Community! I need to create a related list for a table.The related list should contain 'incident records' which has(or related to) 'configuration item' which is present in the table form. For example, assume there is a table to collect lists of jo...
User case for custom application
Hello, I am new to ServiceNow and will be taking on a new project for my client (who is a government agency) and have sort of a "different" use case that I am sure you all have come across before, but I am unable to find any decent guide or document ...
From an attachment, how do we give a direct link to an image?
From the sys_attachment table you can find images that are attached that could look like: I need a way to send a direct link to the image itself, not the iix file it tries to make you download when you click into it. I'm actually trying to embed an i...
Problem Password reset process
Good morning, I'm testing the Self Service Password process provided by ServiceNow but even if the account is valid, I received an error message. I attach screenshot. As far you can see below, the plugin is configured as Standard Can you help...
Flow/Integration Hub Error When Running Action for AD Spoke
Receiving an odd error when running the AD Spoke action. This worked before, I have not changed anything and it even works without error in a different instance. The error I am receiving is: The server is not operational.HRESULT: [-2147016646]Stack T...
Resolved! Non-interactive dashboards?
Hi. Is there any way I can create a dashboard and publish reports on that dashboard, but make it so that users cannot click into those reports. i.e, they can only view the information published on the report and wouldn't be able to click into an indi...
How to edit chrome_tab options visilibility
Hello, is it possible to restrict visibility of the options in chrome_tab within workspace (custom workspace)? At the moment when the user doesn't have access to create a record for that particular table from chrome_tab options and clicked one of the...
How does this execution ACL work？
I create a new ACL, set type record, set operation execute, then choose the table. How does this ACL work
Has ServiceNow implemented a web application firewall (WAF)?
Has ServiceNow implemented a web application firewall (WAF) to protect instances from common web application attacks?
Resolved! Fix script to update Bulk CIs
Hi, I have a requirement to write a fix script to update bulk CI records and update the status to 'Retired'. kindly assist me on fix script for the same. I tried something here below which I would like to run in the background script as it is a bulk ...
Is there a way to see who has viewed an Incident?
In our previous ITSM tool 'RMS', we were able to report on who had viewed an Incident and not assigned it to themselves to resolve (Let me explain the scenario - An Analyst is cherry picking incidents that are easy to resolve and leaving the more dif...