I was requested by my clients to provide an attachment archiving solution to download all incident attachments at once into their organisation's file repository. These files should be easily searchable by their ticket number and stamped with the da...
We're working on our Virtual Agent Teams integration and have run into an issue where search results links from the VA don't work in the Teams client. You can click the link and a Teams modal/pop-up is displayed, but it never loads anything. For exam...
I see the "IterativeDelete" property documented here: Dictionary Attributes But I still don't understand it. Can someone please explain, in more detail, what this does behind the scenes? Does it translate to SQL (what exactly) under the covers? Do...
I noticed that the changes to the PDFGenerationAPI between Rome and San Diego seem to include ignoring any CSS Paged Media that you pass to the convertToPDF method. For example, if you use the following template: <style> * { box-sizing: border-...
What is the purpose of the Event Registry? The Event Registry lists all Events that have successfully completed within a 24-hour periodThe Event Registry is a list of all Events that originate through an integrationThe Event Registry is a module tha...
I have a requirement for a variable to display month and year. However, there is no OOB method for this. I have two options, and i want to know how feasible this is and how do i do it. the options are; - Block out all dates except the last day of the...
hi, i have a problem, i have this function in the client script and in the second if i want that if the condition is true I call the getReport () function which as input must have its own sys_id,otherwise I print a paragraph on the screen that says "...
Can anyone tell me if there is a way to edit in-flight flows that are running to edit a step that the flow has not reached? I have some flows running with a scripted step missing the fd_data_trigger and want to try and inject this into running flows ...
I want to validate date of birth and set a error message if the date of birth is less than 14 years of age. So if the date of birth is less than 14 years of age then there will be an error message. I have done this from my side but it still not work...
How to add the update set picker in San Diego Version of ServiceNow. Like is any extension there which allows my update set picker to be visible in the banner? Thanks and Regards in Advance.
The stage activity of the requested item was completed but it displayed one more stage which is Request Approved (Request Approved).
There is a function called getUserPreferences(), I have to do the set, saving that data in the 'sys_user_preferences' table how can I do? (function() { /* populate the 'data' object */ /* e.g., data.table = $sp.getValue('table'); */ try{ var us...
Hello, We are using the Employee Service Center and have begun exploring the use of the Alumni Service Center for off-network access by active employees, employees on leave and former employees. My question is whether a content author can create a si...
We have multiple 'File attachment' type fields on XXX table. At the backend in sys_attachment table all such records are stored as "ZZ_YY"+current table name. How does the system identify that this attachment is specific to this file attachment field...
