Customize TinyMCE styling
Hi, Is there a way to change the Heading and Paragraph settings for TinyMCE? E.g. Font type, size, bold. Thanks, Jar
Forum Posts
Resolved! Flow Designer - Create or Update CI Record Question
I'm created a Catalog Item to allow IT to create or update CIs. Using Flow Designer I'm getting the catalog variables from my Catalog Item "CMDB Administration & then mapping the fields on the cmdb_ci table to the questions from the Catalog Item. But...
Resolved! Trigger an email to user if he is tagged as @username in additional comments.
Hello, I have a requirement whenever user in tagged in additional comments on any module task, ritm or incident then it should trigger an email to that user containing the comment entered or ticket record link when clicked on that ticket number it sh...
Change the Author of the article
There a list of knowledge articles whose author is inactive and it is published state. The requirement is to change the author to a active user using script. The publish workflow is Knowledge article - Instant Publish. When we change the author the v...
Resolved! SAML Auto Provisioning Setup
Hello All, We are stumped on SAML User Auto Provisioning and hoping the wonderful community can help us out. We have successfully setup a basic SAML integration with our ServiceNow instance. We are able to login through our SAML Provider and be authe...
Resolved! ServiceNow Support (previously known as HI) account for Personal Developer Instance
Hi,I need to create a ServiceNow Support Account for my Personal Developer Instance. When I tried to access NowSupport with my instance credentials, it was giving me the error page which I have attached below. I have gone through all the related docu...
How to set 'Default view' as the default for My Profile?
In our Kingston, when any user selects: 1. Profile from the menu on their name in top right, or 2. My Profile from the navigation, the User record display is always Self Service. I'd prefer it to be Default view (so everyone can see their Groups).
Formatted Announcement in Service Portal
Is there a way to add rich text like images & formatted text (font size change, colour change etc) in Announcement in Service Portal?
Resolved! Get response time in script
I send a request outside servicenow in the script of the business rule through rest message, I want to get the time from sending the request to receiving the response Is there any good way? I look forward to your answer Thanks
Resolved! Struggling with creating Interactive Filter Reference
I created a report from the Requested Items Table. I am trying to create an interactive filter that allows me to search/query the report. There are thousands of records in the report and the user wants to be able to search an RITM in a search box tha...
Resolved! What is the difference between Locked out and Active fields in user table.
What is the difference between Active and Locked out fields in user Creation.
Resolved! How to push notifications to browser
Is it possible to display the execution result message of the schedule job like an sample image below?Result example:"Batch processing is complete.Number of cases processed: XX casesNumber of successes: XX caseNumber of failures: XX" case※Is it possi...
Resolved! OAuth2.0 - 'Get OAuth Token' Fails with Azure, 'scope' is missing.
Hi, I am integrating with some functionality within the Microsoft Graph API and have followed these steps to configure my lab environment for access: https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/apis-intro?view=o365-world...
Pros and Cons of creating one or multiple Knowledge bases.
Does a document exist that identifies the Pros and Cons of creating one or multiple Knowledge bases. We have many many products and a customer can have one or many of them. We are trying to determine the best route and why.