I am using catalog client script on submit as below var allFields = g_form.getFieldNames(); for(var fieldName in allFields){ alert( allFields[fieldName]); } it is not working and not allowing to submit the form. i...
Hi Expert, In email script , I am having the below code in reject button and I want this reason for reject should come in the next line. How can I achieve that? Please advise. var rejButStr = '<a href="mailto:snow05@service-now.com?subject=re:' + gr...
Hey all, I am encountering an issue when attempting to create an ATF test for the creation of a Catalog Item being initiated from our Service Portal. The process is to open the form via our Service Portal, complete the form, then order it. After clic...
Hi, we applied glide-paris-06-24-2020__patch6 to one of our non-prod instances and worked through the list of skipped changes in Upgrade Center. Review results were recorded in an update set. We then moved that update set to the next non-prod instanc...
how to give requestors manager
I'm configuring ITSM Agent Workspace. I want for my List Categories to be in alphabetical order. So I want to set all of these order values to the same number so that ServiceNow will use the Names for ordering rather than the hard-coded order value...
Hi Experts, Is it possible to send encrypted mail with ServiceNow? I have gone through a few community links which say ServiceNow does not support it. Has anyone tried it? Any help on the topic is much Appreciated Thanks, Raj
I'm trying to dynamically instantiate a Script Include. Based on some other forum responses here is what I've done in the Scripts-Background interface: Script Include: Scripts://Traditional approach: WORKS!var obj = new global.TestAPI();var result =...
Unable to download MID Server files from my instance. Getting below error, do anyone know why we are getting this error? Able to download below Windows (ZIP), but it does not have installer.bat file required for the installation
Hi there, I have created a flow like this: This flow will make the release record Active when state reset to Draft from Closed complete/Cancelled. I want to do this for few other tables like rm_task, rm_release_phase and rm_feature. I don't want ...
How can we disable submit button on Service Portal view as well as ITIL view when we select Particular value under catalog variable on the catalog form @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta ...
Hello, I am trying to set up the Integration Hub SCCM Activities and went through the whole set-up process.When trying to connect to the SCCM DB with the MID Server with Windows Credentials I get an "Authentication Failure" error.I couldn't find any ...
Hi everyone, First of all, Happy New Year 2022!!! Hope you are all fine!! About my question, I want to create a page with different tabs, in each tab, create a subpage or viewport in which I create a List Template. What I have tried so far didn't wo...
Observed an issue on all the instances DEV, QA and Production. When user is added to a group it is no more adding the default roles of the group to the user. This is a P1 issue on client environment. The "ITIL Users' group have 3 roles but no roles a...
how to set incident caller dynamically as current user?
