SAM issue: OKTA SSO Integration: Oauth authorization token expires too quickly (30mins) and causes scheduled jobs to fail before they can be completed. Does not appear to be using the refresh token to stay alive. Any advice, or should this go to HI S...
Hello All, Can someone please advise me how to show the most frequently searched items below Global Search box on the Service Portal ? (it should come as 'Suggested Searches' for end user.) Also it should be clickable. Thanks,Pooja
Hi All - Actually is it a good practise to report on m2m Tables in prod environments?
I have a requirement to validate XML request payload against the WSDL before sending Outbound SOAP request. e.g. checking mandatory attributes, attribute length, minimum/maximum occurrence, etc. The XML validation against WSDL is available in SOAP UI...
Hi All, I want to understand if I have created any custom table in a scoped application and want to display the data of that table( in read only mode) on portal in some custom widget to thousands of our end users, would it be considered as the cons...
I have a very simple user criteria for a catalog item as follows: I have one user in Cincinnati who is not able to access the item while others are. I've gone so far as to run scripting to show me the reference value for location for both users and...
simple business rule script to allow a new child project task to inherit fields from it parent: current.u_customer_parent_account = current.parent.u_customer_parent_account; current.u_customer_account = current.parent.u_customer_account; I've confir...
Hi. I cannot locate where the workflow conditions would be. My workflow properties box looks like this... It's not in the list of related lists for it either... Any ideas? Thanks
We are importing several groups from our Active Directory. Now we want to set a boolean variable to true if a user is in a group which is starting with "Group_" => e.g Group_A, Group_B. How is this possible? After an AD sync - ServiceNow should chec...
how many steps are recommended in Flow Designer by Servicenow?
Hi Experts, I am trying to create a workspace through UI Builder for a scoped application. Its working fine for admins but when i am impersonating as application specific roles its redirecting to landing page rather than work space. Attached the la...
How to map configuration item on RITM based on selection of variable on the catalog form? @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta @Chandra Sekhar Maganty @Musab Rasheed
Hi Expert, I want to send email notification based on some condition of request item variable value. How do i dot walk through of Requested item variables from sysapproval_approver table. I tired but couldn't able to get it. Please assist if you coul...
Hi Could you please help me with the following script?I would like to change to include 'contains' of the catalog item instead of equal to gr.cat_item.name contains "User account" doesn't seem to be correct. answer = ifScript(); function ifScript() {...
Hi Everyone, I'm currently tasked with setting up a inbound action to map a excel sheet imported to transform maps created in the system. This is working fine but then if someone has a image in their email like in their signature for example the imag...
