Hello I have a requirement where on service portal record producer form , when the user enter a data in a field and select the next field it should be readonly , is this possible ? if yes can some one help me with the code Thanks in advance
We upgraded to Fuji and I noticed that when you try and add variables to an Item under Service Catalog > maintain items the insert and stay is not at the top of the screen and you have to right click. Also if you are trying to add choices to a sele...
While setting up LogMeIn Rescue integration, setting up the OAuth Token refresh I receive this message: Read operation against 'oauth_entity' from scope 'x_lomei_logmein_re' has been refused due to the table's cross-scope access policy I checked th...
I'm building a transform map that uses a lot of scripting. I'm new to scripting, but in my experience Servicenow is kind of wonky in what works when scripting based off of how it is executed.Is there a way for me to test a transform map on only a f...
Am revisiting this old question, to understand which status field to use on CIs - install_status, hardware_status or operational_status. Would be keen to know what other people are doing around this.The 3 OOTB status fields are:hardware_status (and...
What is the difference between GlideTableCleaner and GlideMultipleDelete? Both of these APIs are referenced in the Script Include ImportSetCleaner. Neither API appears to be documented.
Hi, I cannot fing any logs related to exporting data from the platform. For example, if an admin goes to the sys_user table and exports the data as XML or Excel or otherwise, I would like to see a log confirming that activity. I don't think there is ...
Hi,I'm having an issue with the Approval Record widget on the portal, in one of my service catalog items I have 4 checkboxes, now if the chackbox has a value of false, I don't want it to show on the Service Portal Approval Record widget. I have a s...
I'm trying to send an attachment to a third party service (DocParser) in order to extract the text via OCR and return back structured data. The api documentation for DocParser says to use form-data in the body with file_content as they key and the fi...
When displaying data in the list view there doesn't seem to be a way to manage the left/center/right alignment of fields -- it is just based on the field type. This can result in some very odd results when there is a numeric type of field (right ali...
Hi all,I'm trying to sort the knowledge articles in alphabetical order. I know that there is a property "glide.knowman.section_sort" (and "glide.knowman.section_sort_direction") where I have to set the value to short_description. Or select Alphabetic...
HI, I hvae a onchange normal clientscript code which runs on sc_task when state changes. from the display BR i am taking the checkbox variables from the RITM and based on that i need to make the other set of checkboxes READONLY and MANDATORY. All th...
I have a CSV that has blank rows at the end. The import fails because it expected x number of columns. DBAs seem they can't control this on their export. I have my doubts. Can do anything on the ServiceNow end to ignore blank rows during the import p...
Hi, I have requirement to build a filter similar to AutoFilter available in excel in Service Portal Data table widget. Below is the requirement: 1. Autofilter should be visible on each column of list view. 2. It should have all the choice values avai...
Hi, I have a mail script which get's the full list of journal entries. It splits the comments and makes the timestamp bold btw. If the ticket is created via an inbound email, we have the additional comments populated with the body of the email. This...
