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Resolved! dot walk through in notification sys approval table

Hi Expert, I want to send email notification based on some condition of request item variable value. How do i dot walk through of Requested item variables from sysapproval_approver table. I tired but couldn't able to get it. Please assist if you coul...

Srini19 by Tera Contributor
  • 1565 Views
  • 6 replies
  • 3 helpfuls

Resolved! What is the symbol for contains in a script?

Hi Could you please help me with the following script?I would like to change to include 'contains' of the catalog item instead of equal to gr.cat_item.name contains "User account" doesn't seem to be correct. answer = ifScript(); function ifScript() {...

Kifrez by Kilo Guru
  • 2363 Views
  • 8 replies
  • 1 helpfuls

Remove image/png from inbound emails

Hi Everyone, I'm currently tasked with setting up a inbound action to map a excel sheet imported to transform maps created in the system. This is working fine but then if someone has a image in their email like in their signature for example the imag...

Resolved! How to display active SCTASK in Service Portal?

Hi good day! We have a customized widget in our Service Portal (created by previous developer) that shows that active RITM Tickets (sc_req_item table) and active Incidents (incident table) of user (see image below). Now, I need to add a new ICON that...

find_real_file.png
Byron Plant by Tera Contributor
  • 3661 Views
  • 22 replies
  • 0 helpfuls

Resolved! UI Action buttons on Top Header & Footer

Hi We have UI Action Buttons on top of the screen which we have color coded and also added icons on the buttons thru client script (thanks to SN Guru for the script). It is working as expected on the top in the header but not on the bottom of the for...

find_real_file.png find_real_file.png
anupamg by Tera Guru
  • 2967 Views
  • 9 replies
  • 4 helpfuls

Unable to set values through ATF test step.

We have three different choice fields in our Incident form and only when we select one value in field no. 1 then only it shows some corresponding choice values in fields no. 2 and when we select one value in field no. 2 then only it shows some choice...

Vikas5 by Kilo Explorer
  • 732 Views
  • 1 replies
  • 0 helpfuls

Resolved! Flow designer configuration records

Anyone knows which table stores the details of flow designers? For example, if I create a flow designer with a trigger and some actions, there has to be some table that stores the trigger details and the action details right?