Can a service request be auto approved via Flow Designer? We have a service request to request a specific item, which we do not require approval for. So if REQ has Item A, auto approve the request? (New to ServiceNow and these ways of working so open...
In Paris version, I found that "Messages" field was newly created in UI Action. How do I use this?
Hi, My RITM stages are available in both English and Hebrew: The Stages are set using the Flow Designer: The issue I'm having is that they are not translating and still appear exclusively in English: Does anyone have any idea how to resolve this...
Hi, In the CSDM 3.0 White Document the Application Services Tables are indicated on the image below, however with the introduction of the Common Service Data Model (CSDM) navigation pane (Paris) I'm finding a new table called "csdm_app_services". Doe...
Hi there I am checking if I can reset the local password of a scoped app user. I don't have access to the scoped app, hence it doesn't allow me to reset it manually and that is expected. I tried to run a background script and it also, gave me the sam...
Hi, could we paste screenshot to additional comments ? is there any way to do so? Do we need to use [code]?
Hi , how do I get the following link to open automatically in new tab instead of the same tab? The following code is entered in journal type field. [code]<a href="http://www.service-now.com">ServiceNow</a>[/code] If the link is click from below scree...
I see that ; it is been accessed 3 times.How can i find at what period these were viewed. (EX: To check how much times a KB is accessed in the past 3 days)
This docs page tells how to add a list of email addresses, or fields with an email address: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/notification/task/t_CreateAnEmailClientTemplate.html But I want to add specific...
Is there a way to manually add interaction types in Agent Workspaces?
Hello everyone, hope all of you and your families are safe!Here is the issue we are facing. We use SCCM import to populate workstations data into ServiceNow.One of the data source is Network information. It works fine except for millions of Network A...
what does RP.getWindowProperties().get('text') do in <g:evaluate var="jvar_text" expression ="RP.getWindowProperties().get('text')" />?
Hi , I am using the XML Parser step in one of my action to parse XML response body. I have to use the action inside a for each condition in flow. The loop will go up to 5000 times. I got an error for my flow after running for some 2500 records: e...
Hello, I am trying to find the best way to hide seconds from a duration field that we have. I am using something from another community post I found earlier. I was advised by a member on my team to modify the attributes on the field. How can I do tha...
I have an On Change Client script to redirect catalog item to a new URL when a field is not blank and do not allow form submit. Currently its redirecting in the same page, but I want the URL to open in new tab and do not allow form to submit in porta...