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Discovery of Brocade SAN Switches

Hi, we want to discover Brocade SAN Switch DCX8510-8 (IBM System Storage SAN768B-2 Backbone(2499-816).We want to use the SSH connection, but Shazzam identified the switch as a UNIX System and therefore the discovery run failed. Then we tried SNMP. Bu...

Peter Nowak by Mega Contributor
  • 4894 Views
  • 18 replies
  • 4 helpfuls

Resolved! Create Attachments using GlideSysAttachment()

Hi Guys,I would like to get an attachment from sys_attachment table and edit it and re-attach it as a different file. I have the below code, but it isn't working? Can you please check what is missing?//fetch the attachment file that needs to be edite...

Mussie by ServiceNow Employee
  • 26272 Views
  • 10 replies
  • 10 helpfuls

Catalog Item - Bulk RITM Creation under 1 Request

Hi All I have a Catalog Item that allows users to request a correction to product codes, descriptions, suppliers details and delivery times.  The requirement from the business is that if there are more than 5 Items to be changed the option of uploadi...

Danie3 by Giga Contributor
  • 1641 Views
  • 4 replies
  • 1 helpfuls

Resolved! Changing container background color via CSS

Could anybody walk me through changing the background color for a container in the Service portal? I am assuming you need to use a CSS class since there is no built in functionality for changing background color for individual containers, rows, and c...

MattKan by Kilo Contributor
  • 7592 Views
  • 5 replies
  • 3 helpfuls