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Resolved! Is there a way to display an info message when we open the knowledge article based on the Sate of the article through knowledge search under the selfservice??

Hi,Currently I am trying to display the information message, when I open a knowledge article through the knowledge search under the self-service application depending upon the state. Have anybody worked on such kind of requirement or if have any idea...

Resolved! Publish a Dashboard in the ServiceNow Service Portal

I have a dashboard created, it contains several reports(over 10), interactive filters. It contains also reports that act as filter. I would like to publish it in the service portal, I have found  an oob widget for reports (in the designer), but not a...

ASB1 by Tera Contributor
  • 5144 Views
  • 2 replies
  • 8 helpfuls

Integrating SQL Database with Servicenow

Hello, We are having a requirement to integrate SQL Database with Service-now platform. Clients are going to load the data to the SQL Database instead of loading data to service-now through file system integration. So, now we need to just display the...

Community Alums by Community Alums  
  • 5688 Views
  • 6 replies
  • 1 helpfuls

Resolved! how do i create a new form?

how do i create a form? I think I   need to start by creating a new applicatio. I am a beginner, so a step by step instruction would be helpful.This is for a new process, not it incident tracking.

roneisenberg by Kilo Contributor
  • 13631 Views
  • 3 replies
  • 0 helpfuls

Resolved! Agent Workspace vs Now Experience Workspace

Hello,  I am looking for some guidance or some understanding around Agent Workspace vs the Now Experience Workspace.  Our support teams are looking to move from homepages and dashboards into the workspace platform instead and we are running into trou...

Resolved! Display subcategories as clickable items

Hi all!I have a requirement from a customer to show subcategories as items in the "SC Category Page"-widget.OOB, when a category does not have any orderable items, the page will only state that there are no items in the category, even if there are su...