I have developed a custom application and gave itil role to have read/write/update. I want to expose this application in service portal with the same functionality as "create incident" record producer that one can do from out of the box. What exac...
Hello, I added the flow field to form but it does not appear that you can use flow designer with record producers. Get catalog variables is only for catalog item. My guess is you need to use the script portion of the rp and standard wf editor. ...
Hello Team, ### INTRODUCTION ### We have a custom table called "u_distribution_lists"In this custom table, we have a field called "Users to inform"The type of the field is "List" and is referenced to "sys_user" tableThe field can contain one or multi...
Hi Experts, Need your inputs: Trying to increment a integer value through flow. screenshot below i could see trigger and update action being executed, but no update in field value defined. is this correct syntax?
I am looking for Configuration Item attributes available OOTB and their associated definitions. Can someone point me in the right direction?Thanks.
Hi Guys,I have got a table created in a scoped app (not global) and in there I have a field with 'Table Name' type and I need to select other Global tables outside the scoped app but I can't see the global tables. Is there a way I can by pass this re...
I have added a new field to the Knowledge Article table (kb_knowledge) which is of type "Image" so that an animated gif can be attached to a knowledge article. Apparently, the image is stored in the sys_attachment table. We have configured our SN ins...
Hi The CI Class "Hardware" [cmdb_ci_hardware] has multiple Reference fields targeting the User Table. - Managed by - Owned by- Assigned to - Supported by Is there any documentation out there which describes which one is for which use case? -> e.g. Jo...
Does ldap (non ldaps) integration using the Mid server work with ldap signing and channel binding? I'm asking because this will be mandatory soon and I couldn't find anywhere in the docs that it addressed it explicitly. 2020 LDAP channel binding and...
I have a sn-choice-list as such: Which shows me list of countries. <sn-choice-list sn-model="c.cmp_country" id="cmp_country" name="cmp_country" placeholder="${Company Country}" field="country" sn-options="data.cnt" sn-value-field="value" sn-text-fiel...
I am new to ServiceNow -Service Portal. I am working on our Service Portal project. I am having some challenges for a communication between widgets. I like to learn any hands-on sample on how to pass unique parameter value between widgets at diffe...
Hi All, I have a custom service portal and when user try to access the portal using url and portal suffix: https://<vendor-name>.service-now.com/<portal-suffix> But on the login page , I want to hide the header menu items as the user is not logged in...
Hello mates, I do have an important question on a subject I am struggling until now.We do have a public portal, with a public page, a public widget and a public record producer.This form contains 15-20 questions and it works well for unauthenticated ...
I need help - if it's even possible - to disable (hide / remove) the menu option for "Toggle Template Bar" when a user is viewing a record in an application extended from the Task table. I read KB0564223 (Cannot hide Toggle Template Bar option...
