When an appointment is scheduled, is it possible for an appointment invite to be sent with the confirmation email like it does for Change? OOO it does not but I checked into Calendar Integration to create one, but am unable to pull information from...
Hello,is it possible to view Flow Designer execution (Kingston release) from the contextual record?I would like to replicate the "Show Worfklow" capability provided with the previous orchestration workflows.Thanks, Luca
Hi All,i I activated the Agent intelligence plugin and trying to run Machine Learning on a custom table by creating ML Solution Definition records, however when click on "Update and Train" UI action it is always throwing an error saying- Training te...
I have a flow with: Trigger: When Demand state changes to a custom state "Close Tasks". Action: Set the state of the related demand tasks to "Closed Complete". It is working fine for Admin but for other users it is showing error "The requested flow o...
Hello there, I am very new to portal development and in the past have only dabbled in simple widgets to say display lists/records.I have recently been asked to assist in a project to update our onboarding process and as part of this my client has ask...
Hi, I could not able to find a way to change the logo for CSM Configurable Workspace. I am using the Base Agent workspace theme. Please see the below picture for the logo that I want to change. The logo works on the Basic Agent workspace but not in C...
I am searching for alternative for gs.setproperty() .As it leads to the performance issue.
Is it possible to set one (1) article to appear in multiple knowledge bases without re-creating that article on the other knowledge bases?If yes, how do we do this?
Hi! How do we copy a table? (identical everything (except name/sys_id, of course) in the same db/instance)How do we clone a new empty table with the same schema/definitions/etc. as an existing table but no records? Cheers, --Jorge
With integrations we have in place we have been using Data Source and Transformations for importing data from an external database. We are now purchasing Integration Hub. Trying to figure out, When is it better to use Flow Designer with Integration...
Community,How do you eliminate the first and last default stages (Waiting for Approval and Completed) when requesting an item via the Service Catalog. I created an execution plan with only 2 stages but when I request this item, there are four stage...
I have variable which is referencing to the group member table and on the platform, it is showing the user name, user email and user id as configured but the same is not working on portal. When I try to select user, it is showing the created time ins...
Is there a way to refresh agent workspace tab? I have looked onto other questions is community which provide location.reload option. But that refreshes the browser window. I just want to refresh the tab or a record in workspace. Is there any way to d...
Hi Experts, I am trying to load iframe in agent workspace forms but no luck so far. Does anyone have experience in doing the same? Thanks Abhishek
I have a workflow with 3 different group approvals, so 1-3 approval activities could be sent for the RITM depending on the variable answers. Is there a way to get the approval activity to add a comment to the approvals for that specific activity? I h...
