Recently we turned on some integration with an external application. This app is doing a lot of REST API calls to our tables... We want to figure out how can we dedicate specific nodes only for processing those calls and do not affect users
Hey,I want to add a custom filter on a module.I'm using a dumb example just to see how it works, but I feel that I'm not understanding the concept well.I created the following script include (dumb example as I said before):so that it will return the ...
I would like to provide a user access to Servicenow tables vtb_card and vtb_lane. Reason: these tables contains meta information about cards / ptasks which he needs to produce reports and dashboards. Currently when he is trying to create a report he ...
HI All,I have a scoped application and a Record producer. Record producer creates a choice in a choice in a field which is coming from choice table. To update that choice in choice table i have written producer script (The script works fine when i tr...
I'm new to ServiceNow and currently trying to configure an outgoing REST message for the first time. I'm checking out https://currency-exchange.p.mashape.com/exchange and have already obtained my API key. The problem is, how will I configure the API ...
Customize the date picker to display on Month/Year only. Once the user selects the Month and year, value should be stored something like Oct-2019, Nov- 2019. Something like below to select only Month and Year (without date).
Hi, For defining a Remote Instance, we will have to use a user account, what is that account? Do we have to create an account especially for that with admin roles?
Hello, I am using Madrid and wanted to create a Flow using Flow Designer to automatically create scrum tasks for a story only when the previous tasks = Complete. I did the following steps: created the trigger for when a story is created on the rm_sto...
Hi all, I have been building a ServiceNow using Now platform and its UI. Realized that a better UI/UX can be delivered using Service Catalog / Service Portal. Can anyone recommend if there are best practices in terms of when to use Platform UI vs Se...
The announcement widget's client script uses the spAnnouncement API. The widget editor can not refer to methods by Ctrl + Space. I want to know what methods are provided for study. Are there anydocuments or information?
Hi ServiceNow Community Developers, By default if you use "orderby" in a choice field the sort is done by the actual value of that choice field as defined in the choice table. There are times where the choice value is a numeric / integer but the ac...
Afternoon all!I have a question that is part process, part how-to, which starts with a lesson learned.Our current Desk software does not allow the automatic listing of escalation paths within Knowledge Articles (KAs). As such, we list these group n...
I have converted the XML into JSON. But I am unable to get any values from that Json. Also I am not able to get the length. Please help. I want to know how many info there and I want to get the key and value from each info node. I consider each info ...
The last time I cloned a PROD instance to one of my other instances, ale the user passwords got wiped out in the lower environment. How do I ensure that the same production passwords make it to the cloned instance as well?
Hi, Need help to add filter condition for the database view to the tickets created on last 6 months. I tried using inc_sys_created_on<javascript:gs.beginningOfLast6Months() but it's not working