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Sticky notes not saving on dashboards

We have created a dashboard and have placed a Sticky Notes gadget at the top for users to leave messages on, once the page refreshes it clears what has been entered and returned to the default text.Is there some setting we need to enable to allow it ...

ianhamon by Tera Contributor
  • 12798 Views
  • 25 replies
  • 11 helpfuls

OnChange Client script on List type of field

Hi, I have a List type of field on a form. I have requirement to alert a message when some value is removed from this list field. The problem I am facing with on change script is: when users use Add/Remove multiple option the alert appears number of ...

madhuv by Tera Contributor
  • 2159 Views
  • 18 replies
  • 2 helpfuls

Resolved! I Can see two different versions of Change application on 2 different instance of Quebec Versions. Can someone tell me why it is happening?

Hi Everyone, I have 2 different instance of Snow and both have Quebec version but when i am opening Change -> Create New - i can see two different kind of UI, although both instance have nearly everything as same - Scope, Users etc and there is no wa...

Resolved! WebDAV to Knowledge Result

Hey folks, I am attempting to understand how a WebDav import of external content for Knowledge Management would work, but I am confused by some of wording in the documentation for this. At the end of the documentation, it states: Result "For each f...

Templates not appearing in toggle bar

Hi ServiceNow Community,When I go to create a new Knowledge article, my templates aren't appearing in the toggle bar even though there are multiple:The templates only appear once I create a new template:It does show when you right-click on the header...

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juliet2 by Giga Contributor
  • 7965 Views
  • 22 replies
  • 8 helpfuls

Resolved! Using System properties in email layouts

Is it possible to read System properties from email layout? We would like to read ie. fonts and notification colors from system properties instead of hardcoding those to the email layout. I haven't figured out a way to access system properties from e...

Riikkab by Tera Contributor
  • 2752 Views
  • 7 replies
  • 2 helpfuls

Same catalog items in order guide

Hi,  It seems system does not allow us to trigger more than once the same catalog item on order guide at the top. We have more chekboxes for software and want to trigger at the top tab more Software catalog. We set the rule base, the conditions, but ...

rexter by Kilo Contributor
  • 4645 Views
  • 12 replies
  • 4 helpfuls

Exporting To/From a MID server (Export Sets)

Verifying that export sets can only be export to the export folder location on a MID server (no other external server, or shared drive /other folder path on the MID server). Once the files has been exported to the MID server I believe a MID server sc...

rebbert by Tera Expert
  • 2258 Views
  • 2 replies
  • 0 helpfuls