Hi SNOW Community, I am editing the sc_cat_item widget (OOB) to replace the REQ number for the RITM reference, but it looks like when trying to send the req item to the server and return the ritm reference by using c.server.get() is not working: When...
Currently we have overridden the default glide.ui.session_timeout, sys_properties value to be many hours instead of the default 30 minutes. We will soon be bringing on many more fulfillers to our environments, some of them will be given access to se...
In the Custom URL documentation it states: Your ServiceNow instance must be on a dedicated VIP. Contact ServiceNow Technical Support for any issues. I want to check if my instance is a dedicated VIP. But I cannot find in the HI portal where to ask th...
HI team I have to send some reminder notifications to users after predefined timings and then update the Status in my form . I am driving the notification via events . Question is - What is the best way to update the Status in my form after sending...
I am trying to utilize the is not one of operator in a condition field. I am using it on String field, but operator is not selectedable According to https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/use/common-ui-elements/refer...
Some of the original authors of a knowledge article are no longer with us. How can we change the value for that field?
Can someone please assit on this. I have table newly created called "x_pgpl2_visitor_re_visitor_registration", i have created the new record producer and have used one variable as "list collector" I have created the workflow and have added the run sc...
Hello All, I want to make all fields read-only when incident is resolved. I tried in diff ways. but not working. even I have tried client Script & UI actions. no Luck. Please find my Client script code: function onSubmit() { var currState = g_form.g...
I have added a new date/time field on the Problem table that gets set to the current date & time when our Root Cause field gets populated (u_root_cause_entered). I also have a duration field that I want to be calculated using the Calculation D...
Recently we turned on some integration with an external application. This app is doing a lot of REST API calls to our tables... We want to figure out how can we dedicate specific nodes only for processing those calls and do not affect users
Hey,I want to add a custom filter on a module.I'm using a dumb example just to see how it works, but I feel that I'm not understanding the concept well.I created the following script include (dumb example as I said before):so that it will return the ...
I would like to provide a user access to Servicenow tables vtb_card and vtb_lane. Reason: these tables contains meta information about cards / ptasks which he needs to produce reports and dashboards. Currently when he is trying to create a report he ...
HI All,I have a scoped application and a Record producer. Record producer creates a choice in a choice in a field which is coming from choice table. To update that choice in choice table i have written producer script (The script works fine when i tr...
I'm new to ServiceNow and currently trying to configure an outgoing REST message for the first time. I'm checking out https://currency-exchange.p.mashape.com/exchange and have already obtained my API key. The problem is, how will I configure the API ...
Customize the date picker to display on Month/Year only. Once the user selects the Month and year, value should be stored something like Oct-2019, Nov- 2019. Something like below to select only Month and Year (without date).
