I need help - if it's even possible - to disable (hide / remove) the menu option for "Toggle Template Bar" when a user is viewing a record in an application extended from the Task table. I read KB0564223 (Cannot hide Toggle Template Bar option...
We have created a dashboard and have placed a Sticky Notes gadget at the top for users to leave messages on, once the page refreshes it clears what has been entered and returned to the default text.Is there some setting we need to enable to allow it ...
Hi, I have a List type of field on a form. I have requirement to alert a message when some value is removed from this list field. The problem I am facing with on change script is: when users use Add/Remove multiple option the alert appears number of ...
Hi Everyone, I have 2 different instance of Snow and both have Quebec version but when i am opening Change -> Create New - i can see two different kind of UI, although both instance have nearly everything as same - Scope, Users etc and there is no wa...
Hey folks, I am attempting to understand how a WebDav import of external content for Knowledge Management would work, but I am confused by some of wording in the documentation for this. At the end of the documentation, it states: Result "For each f...
Hi ServiceNow Community,When I go to create a new Knowledge article, my templates aren't appearing in the toggle bar even though there are multiple:The templates only appear once I create a new template:It does show when you right-click on the header...
Is it possible to read System properties from email layout? We would like to read ie. fonts and notification colors from system properties instead of hardcoding those to the email layout. I haven't figured out a way to access system properties from e...
We have a variable set that asks for a Building location (type of Reference) then we ask users to select a Floor (also type of Reference). For the Floor variable I did the following in the Advanced Reference Qualifier:javascript: 'u_building_locatio...
Hello, Where to find the "CSD Extension Implementation Guide" as mentioned in below link. https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/orchestration/concept/c_CSDExtensionFramework.html Regards Shanks
Hi, It seems system does not allow us to trigger more than once the same catalog item on order guide at the top. We have more chekboxes for software and want to trigger at the top tab more Software catalog. We set the rule base, the conditions, but ...
Happy Monday everyone, Could you please assist ? I have created a flow using flow designer to do workflow depending whether it's an Order Guide. Which variable should I use? This is what I want If it's an Order Guide do the following flow, else go to...
When running transforms on an Import Set, is it possible to specify which transform maps are selected by default and in what order? I have a situation where I have two transform maps, where one must always run before the other (to write new records t...
Verifying that export sets can only be export to the export folder location on a MID server (no other external server, or shared drive /other folder path on the MID server). Once the files has been exported to the MID server I believe a MID server sc...
I would like to add variables to the Description field of "Create Catalog Task" in Flow Designer. I know the variables are available and can be selected using the Catalog Variables selection box. But for readability purposes, I would like this info...
