I have a workflow with 3 different group approvals, so 1-3 approval activities could be sent for the RITM depending on the variable answers. Is there a way to get the approval activity to add a comment to the approvals for that specific activity? I h...
Hi All In agent workspace you can add a field decorator to a field in workspace, similar to adding a macro to a field natively. However the documentation is sparse in ServiceNow docs. Has anyone got any experience on creating them? Basically trying t...
Hello: I understand that a custom action needs to be created for using the Notification step within a flow. I am trying to configure the customer action but it does not seem to be intuitive to me. The Notification field is mandatory but the table f...
Hi,What is your go-live preparation? Do you use a specific checklist you follow?Any best practice documentation I can review and follow?Thank you.
Has anyone had success with the 'Send SMS' action on Flow designer? Keep getting the below error when it executes. Tried dragging the pill for user field, made sure the user has email and mobile phone field populated with valid numbers, inserted a nu...
I have roles that do not require a subscription (they just decide which widgets are visible to a user in the portal). For some reason users who have been assigned this role show up under User Subscriptions for one of my licenses. The source says "Sys...
Hi folks I want to have a Button (UI Action) which scrolls down to the related list.This isn't working....any ideas :-D? This button "Scroll down" should scroll down to the related lists To this related list "Taskana Incident Tasks"
All the benefits of assigning tasks to groups rather than an individual user.
Need help.Problem Statement:User servicenow has exceeded the maximum Number of Failed Logon Attempts and has been locked out.service account, "performing a large number of failed login attempts on the MFT servers. Want to understand how to fix this i...
I am using a script include for reference qualifier, but now the list should be sorted . Is there any way this can be achieved?
Hi All How to find upstream and downstream relation of CI using script if there is "n" of relation levels. -BSM limited to 5 -Expand limited to 100 under tree view in BSM tab,
Hi. In Portal, whenever I type a text in the top Search Bar, sometimes it shows a list of related information that I can select. This search list, if i place the mouse over, changes the background color to the same color as the text, so its not reada...
I have installed mid server and it is showing up once validated. But in agent.log I am getting below warnings: (Network Configuration issue) Please check that the MID server can ping the instance: SNOWURL/You may also need to configure the network th...
Having trouble using the DurationCalculator class and it's methods. I am trying to use it to calculate the duration difference between current date_time and the planned start date_time on a change record. I am using the setSchedule method to set the ...
