Resolved! what is the use of "Toggle template bar" in incident form?
what is the use of "Toggle template bar" in incident form?
Forum Posts
Resolved! How is menu history populated? (sys_ui_navigator_history & can I change the values used?)
As you can see below, the history context contains the table name and short description for incidents but not for human resources. Does anyone have any idea where this is set? I thought it might be sys_ui_title but that only appears to affect values ...
Resolved! How can I attach a workflow to Record Producer?
I don't see any oob way to attach a new workflow to record producer, how can i achieve this?
Resolved! I am attempting to Create A Guided Tour for my Service Portal
Hello, I am attempting to create a tour for my self service portal. I am in Jakarta and following the directions verbatim, and not getting very far! First I click on create tour, enter my information an receive this error message: I then remove th...
Resolved! Split Contact in First and Last Name
How can I split the field name (User Table), into First Name and Last Name fields? I only have a space betweek the first and last name to identify where to split it.
Service Portal - Export KB Article to PDF
Is there any way to export KB article to PDF in Service Portal? Or, has anyone developed SP widget to export article to PDF?
JDBC WF activity to use integrated authentication instead of credentials?
Hello SNow community,we want to run a JDBC wf activity to run a SQL command on a internal MSSQL server (INSERT) over MID Server. For testing we added a JDBC data source and enabled "Use integrated authentication"-Flag, so no credentials are required....
Resolved! Portal HTML Variable
How can I change the default height and width of the HTML variable in a catalog item? I want to make the height larger(to get rid of the scrollbar)
Resolved! Change size of html editor
I have a catalog item that is displaying has an HTML editor to display the training courses that someone need to take before requesting access. This is displayed on the screen as read only. Is there a way to make it longer do it does not have a s...
Flow Designer - PowerShell step - error="Failed to acquire lock for plan from instance for context"
Hi all I have an issue in Flow Designer when running PowerShell or AD Spokes via MID Server, I've been getting the following error: "Failed to acquire lock for plan from instance for context: {sys_id of context}" such as the screenshot below. Flow U...
How to integration workday integration with service now?
when we are creating a record in the workday that automatically creates in service now for that how to do integration workday with service now. can anyone please help me with this? thanks, Upendar.
Resolved! Create catalog request through email inbound action ?
I have a requirement to auto-create catalog request through email inbound action, I set up the inbound on sc_req_item table but I am not doing a current.insert() otherwise it will double submit the request(as the order is already placed through Cart...
Resolved! Send all email to this test email address (non-production testing) ... sometimes?
In our ServiceNow DEV instance, we manage stories using Implement Now. We would like to send emails from it however it's DEV so it doesn't send email because we've set the email property (email_properties) > "Send all email to this test email addres...
Create Advanced Script on User Criteria for locations
Hello, I am trying to create an Advanced Script for User Criteria to make a content item available for certain locations. There are about 100 locations that the content item should be available for. Below is the script that I am using and is not work...
Resolved! Server JavaScript error Cannot find function approvers in object - Service Portal Error
Hi Team, I am getting the below error message in my Service Portal Server JavaScript error Cannot find function approvers in object [object application name]. I am unable to figure out what is causing this error message to appear. When verified in na...
