Dear community,has anyone used Exchange Web Services (EWS) for ServiceNow email outbound and inbound.OOTB email account types are POP 3, SMTP and IMAP. No EWS.Any input is much appreciated.Many thanks
Hello, I am looking for some guidance or some understanding around Agent Workspace vs the Now Experience Workspace. Our support teams are looking to move from homepages and dashboards into the workspace platform instead and we are running into trou...
Hi all!I have a requirement from a customer to show subcategories as items in the "SC Category Page"-widget.OOB, when a category does not have any orderable items, the page will only state that there are no items in the category, even if there are su...
I have a business rule on sys_user_has_role table to perform some actions. This BR is triggering when I grant any role to a user but it is not triggering when a user is added to a group that has a role. In either case, i.e. if you add a role to user ...
Hi, I'm currently using SweetAlert which is available from Share as an Update Set from: ServiceNow Share SweetAlert 2 is now available from Share: https://developer.servicenow.com/app.do#!/share/contents/1722265_sweetalert2_a_beautiful_responsi...
what is the difference between core components and experience components?
For a business rule containing below script,current.floor = current.number.substr(0, 1);I am getting the error as: Method returned an object of type IdFunction which is not allowed in scope x_72402_hotel
I have a catalog item in that i have a multiple choice variable , i need to get the value from this variable and need to show this in cmdb resource group table in environment choice field. How can i achieve this? Thanks in advance.
Hi, we want to discover Brocade SAN Switch DCX8510-8 (IBM System Storage SAN768B-2 Backbone(2499-816).We want to use the SSH connection, but Shazzam identified the switch as a UNIX System and therefore the discovery run failed. Then we tried SNMP. Bu...
My customer has ~300 workflows and would like to run a query to find out which workflows contain activities which have been assigned to a specific group.I've seen ways posted to search for specific javascript. Any idea on how to query instead on th...
Hi Guys,I have enabled multiple languages in the client Istanbul instance I am working on. Even though the default language is English emails notifications are being sent in Portuguese. I know you can create send email notification in different langu...
Hi,I have created an integration using the rest step in a Flow designer action. I have selected to use MID server, and have to select Application and Capability of the MID server. For the integration to work, a specific MID server on each instance h...
Hi!I'm currently trying to convert a Workflow to a Flow, where one of the steps of the workflow is to set RITM variables based on the existance of catalog item variables. Example: I wish to do this if-statement check in a custom action, so that it...
Suppose I have a Incident and few tables are dependent on Incident like Incident Task and Customer. I wanna know if I have sys_auto_flush record created for all these tables with 'Age in Seconds' as 9 months for each, which table record will get dele...
Hi, Is there a OOB functionality to show major incidents in Service portal since we have enabled major incident workbench in our LONDON instance. A list of current major incidents need to shown in Service portal and automatically updated if a major ...
