Good Morning, I'm trying to create a business rule that checks for attachments on the sc_req_item table. The objective is to prevent Insert if no attachment is found Of one specific Item on the sec_req_item table. Is it possible to get this done?...
I downloaded MID server installation file and tried to execute the instraller but when I enter my instance link, username and password (for which i have surely given mid_server role) I am unable to connect to instance.. in command prompt it says I/...
A big number of records are being written to tables all at one time (which needs to take place) and the following error comes up: "Rejecting request [request number] because too many prior requests of the same kind are already waiting to run". For t...
Hi everyone! I have found that when using Search Sources in portal (on tasks and knowledge base) and text search in platform that several fields are included in the search, e.g Assigned to etc. The consequense of this is that you can search for a nam...
I have a request to create a CI CLASS for SSL Certificates. I am told we will have "a ton" of them. Different types, covering different Servers and applications. My thought is to of course ensure we gather the default CI Attributes such as CI Name...
We have a requirement to display Daily Task dashboard in our SharePoint site . Could some one explain how to do this and let me know if there is any security issue in doing so ? Enabled SharePoint to accept pages from ServiceNow .
Hi SNOW Community, I am editing the sc_cat_item widget (OOB) to replace the REQ number for the RITM reference, but it looks like when trying to send the req item to the server and return the ritm reference by using c.server.get() is not working: When...
Currently we have overridden the default glide.ui.session_timeout, sys_properties value to be many hours instead of the default 30 minutes. We will soon be bringing on many more fulfillers to our environments, some of them will be given access to se...
In the Custom URL documentation it states: Your ServiceNow instance must be on a dedicated VIP. Contact ServiceNow Technical Support for any issues. I want to check if my instance is a dedicated VIP. But I cannot find in the HI portal where to ask th...
HI team I have to send some reminder notifications to users after predefined timings and then update the Status in my form . I am driving the notification via events . Question is - What is the best way to update the Status in my form after sending...
I am trying to utilize the is not one of operator in a condition field. I am using it on String field, but operator is not selectedable According to https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/use/common-ui-elements/refer...
Some of the original authors of a knowledge article are no longer with us. How can we change the value for that field?
Can someone please assit on this. I have table newly created called "x_pgpl2_visitor_re_visitor_registration", i have created the new record producer and have used one variable as "list collector" I have created the workflow and have added the run sc...
Hello All, I want to make all fields read-only when incident is resolved. I tried in diff ways. but not working. even I have tried client Script & UI actions. no Luck. Please find my Client script code: function onSubmit() { var currState = g_form.g...
I have added a new date/time field on the Problem table that gets set to the current date & time when our Root Cause field gets populated (u_root_cause_entered). I also have a duration field that I want to be calculated using the Calculation D...