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Resolved! Skip Approval for VIP User

I have created a flow design where Approval process is skipped for VIP User and VIP line manager, It should directly be directed to catalog task 2.1.1.1 and follow steps 2.1.1.2 and 2.1.1.3 but I don't how how to do this like what option is flow desi...

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I have created one field (Business Area) in CMDB_CI table and added in to form through Form layout. So here my question is, how it should populate all child classes in CMDB. I shouldn't go to every Class and i should not use form layout for every cla

I have created one field (Business Area) in CMDB_CI table and added in to form through Form layout. So here my question is, how it should populate all child classes in CMDB. I shouldn't go to every Class and i should not use form layout for every cla...

rmaheshg80 by Kilo Contributor
  • 2275 Views
  • 5 replies
  • 1 helpfuls

Resolved! GlideDateTime's addDays not working as expected

The GlideDateTime's addDays not working as expected. This function is not returning correct value for time In the below example I am taking time of 90 days back from current date. However the function is returning correct value till '-78' days but no...

Sameer18 by Tera Contributor
  • 2677 Views
  • 5 replies
  • 7 helpfuls

Guided Tour Step Showing "Placement options are unavailable for hidden step" error, on portal it is "Tour ended because the next step was not found"

Hi Experts,  I'm seeing "Tour ended because the next step was not found" on portal guided tour, and i tried to edit the step and found this error "Placement options are unavailable for hidden step" its not letting me place the txtbox I think. I'll at...

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Resolved! Fill Excel sheet values in the RITM variables

Hi, I have a requirement like  I have to create Requests in ritm table and the Excel sheet contains the values which are to be inserted into the RITM variables . is it possible to Insert the  values from the Excel sheet to the RITM variables and also...

Resolved! Asset Relationships???

Is it a best practice to show relationships between Assets? If so, how can it be done in ServiceNow? Example: Two component devices are connected to each other to work as a single unit. They can be purchased and tracked individually in ServiceNow. Bu...

Maroonbyte by Tera Contributor
  • 1745 Views
  • 1 replies
  • 2 helpfuls