We have had some approvals where were raised on Friday but they expired on Monday because the Timer activity in the workflow has Timer Information > Duration = 3 Days. To prevent this, I attached the Schedule "8-5 weekdays excluding holidays" to the ...
I need to accomplish some things in Visual Task Boards and I'm not sure where to begin... I want to remove the Add Task button on all boards/lanes except on freeform boards. In other words, I want users to be able to create boards to display their i...
I am working in the Human Resources: Core scope. I am unable to publish this workflow. I created a new workflow and never published it. After I created it I started working on it. Once I was done I went to publish it, but I don't have that option. Wh...
Hey All, I have a custom page on our service portal that has only one widget on it (Form). When any user pulls up the form in the Service Portal and makes a change to a form, there is an option to save using the button called 'Save (Ctrl + s)'. When ...
Hi, In a rest message uri I have to pass in a variable value that contains special characters: https://${url}/${site}/groups?filter=name:eq:${adGroup} Variable Substitution: url = test.name.com site = mysite adGroup = My/ADGroup - Title When testing ...
Is possible to set custom values in Email Client Template in To field using script includes? I already tried, and getting like current is undefined?
I have two fields on my form 1. Provider 2. Associated Phone Number I want the third field "Name" to display by combining the value of these two fields Example: Provider = Sim Associated phone number = 12345 Name = Sim - 12345 Can we achieve this?
Hi, I have 800,000 incident records that I am try to pull using a GET rest api call. My requirement is to sort them by "sys_updated_on" in descending order while querying. I using the http parameter "sysparm_query=ORBERBYDESCsys_updated_on" in my R...
I have a portal designed to order a catalog item.Once the request is created we are making an outbound REST API call through workflow. Since yesterday, we are getting the below error in console which we feel is an error thrown internally from service...
Hi There, I have an email notification, where I need to differentiate the hyper link of the Incident Number(URI_REF) to whom it is sending. For example, if the recipient user has any roles it needs to send to ServiceNow View, else to Service Portal V...
Hi there,What is your standard for allowing the business to request items via the portal. Can they request for themselves only or for others as well? How are you leveraging user criteria to request on behalf of others on the Service Portal.We've been...
Hi, Who can see updated worknotes ? All members who are added to the board? If so what is the difference between adding an update as an additional comment v a worknote. Thank you, Wendy
Hi, Is it possible to switch on email notifications to allow a user to receive an email notification when they are added to a visual task board and a notification when a task is added/ updated on the board? thank you, Wendy
Hi, Is it possible to run a report to show a list of PTSKs? I don't see the relevant drop down in the report parameters. Thank you, Wendy
Hello All,I have created a variable with variable type 'Macro with Label'. So how can i find element id of this variable.RegardsBhushan
