Hi Everyone, In creating Knowledge Articles, I would like to have the option of selection different headers directly on the toolbar. Currently, the users create the articles in MS Word and then paste then in the knowledge article. While writing this ...
Hi guys, i installed the MFA plugin correctly enabled the plugin and a test user . After logout and login, nothin happens. I started investigation and found the problem, but i dont know how to solve it: the Problem is that the system automatically ...
I thought this would be simple but I'm not getting the expected results. In a Flow, I have a step to set the Planned Start Date for all Change Tasks belonging to a given Change. That step is successful. But then I'm working on adding/substracting ...
Hi guys We plan on starting to use the knowledge base subscription feature by allowing all internal users to subscribe to knowledge bases from the knowledge portal. i'm trying to understand how user criteria work together with subscription feature an...
When using the flow designer I need to add several approvals which branch from the main path to gain approval based on different attributes of the requested item. Each of these branches has an approval action that creates a fulfillment task or a reje...
Hi Friends, I am trying create an event in MS Teams using the Microsoft Graph API. 1. As a first step I have created an application in Azure Portal as below and added the necessary permission I need for my endpoint and granted the admin consent for ...
Hi, If i have table API to provide web services then what is the use of having scripted REST API? Thankyou in advance!!!
Hi all,I found out that in the new Service Portal attachments in knowledge articles just don't get displayed (I have Display Attachments to true in the article). They do show up in the Knowledge homepage. I am not sure if I am doing something wrong, ...
Hello everyone, I have a few questions: The first question is what's the difference between the RITM and the SC Task? My next question is, do you need the REQ, RITM, and the SC Task relationship or can you have just the REQ and SC Task relationship, ...
In Flow Designer, in Run Trigger, set a value other than Once and perform a test. Bad Request will be displayed. The following message is displayed in the below right. "Invalid values passed to the API, details: Record is mandatory and must be fi...
Hi All, I have situation where i need to make two outbound call. The second call is based on the first call result. Now when trigger second call i got below error: Cannot find function getStatusCode in object [object RESTMessageV2]. I couldn't find a...
We have inbound setup in our customer instance, where in it process the incoming email if it has the specific subject. It works fine for some users but not for everyone. When an email is received, it's not getting processed. Type is being set to "rec...
Can anyone provide me CSA material.
Hi SNow Superstars, We have a requirement to integrate E-signature of documents into a workflow. But's not an HR case workflow. From the docs looks like E-signature is a platform capability but there is very little guidance on how to set up E-signat...
I want to add 6 icon widget in a line .How to do it.
