We would like to Build AVP Server for Exporting PDF in Servicenow. I have raised case with HI and they suggested to follow the steps as in KB Article https://hi.service-now.com/kb_view.do?sysparm_article=KB0661827. In the article we need to download ...
I have some variable in my record producer to create incident which does not map to incident form, I need to show them as they are available on ritm and sc_task via a catalog item? Is there a way to achieve this oob?
Hi Experts,I need to create survey with following points,an end user should receive an email with embedded survey with the below content : Introduction : Your ticket has been resolved. Please help us improve by taking our short satisfaction survey .T...
Hi Everyone, I just want to know whether the following thing is possible or not. I have a choices like apple,mango,orange,banana in "fruit type" choice field and I have a string field "fruit name". When user enters value in string field, it needs to...
Hi Team, I would like to know the best practice regarding update sets and cloning. I understand that "The best practice of handling "update sets" is by exporting these to xmls and then importing them after the clone." What should we do regarding in p...
Hello, After submiting an order guide, we are redirected to page of request (REQXXXXXX), i want to be redirected to the page of service(SRVXXXXXX), there is a way to do this ? Thanks u .
Hello, There is an OOB automatic assignment of HR Case to a member of group who has the least task. But I notice that the case can be assigned to the same person who opened it. Is there a way to prevent this? Thanks so much. Appreciate all the help.
Hi Everyone, How to hide "Follow" button for specific table?. I don't want it to hide globally, I want it for specific table. Thank you, Rakesh
Hi All, I am creating 4 incident tasks when an incident is created as per the condition using flow designer. This works well but the tasks are shown only after manual page refresh in the agent workspace. Is there any idea to do auto refresh? Thanks i...
Hi Guys, I am inserting records to three tables using three transform maps, but I want to have the sys_id of the first record to be passed to the second transform map, as that is the child of of the first one. Any idea how can I do this? All these tr...
I find script includes to generate initialize() automatically and read that it is called as constructor when you create script include the object with a new operator. Is it not the same for creating new GlideRecord? As initialize() being called for o...
Hi, I have created a UI page and I created an UI action button on the form as well My requirement is when the Form button is clicked it should open the UI page in a new Window is it possible Thank you
I'm wondering if it is possible to modify the stage of a RITM via REST API?
I am using the "Update AD Object" in a workflow but if the user sets a field to an empty value the workflow fails with: The attribute syntax specified to the directory service is invalid.Stack Trace: at System.DirectoryServices.DirectoryEntry.CommitC...
Is there a way to do an upload of information to populate at least 1 question for user's Password Enrollment? Our Security team would like to be able to pull all user's hire date and input that as a security question answer for Password Enrollmen...
