Hi, all! We're looking to our community to help guide our discussion of what Categories we might consider using as Top Level Categories for our Enterprise Customer-Facing catalog.Currently we're using Hardware, Software, Is Something Broken (contain...
Hi Everyone, I have fields like Name, Address, Country etc on a form, and I have the same related fields in a section of the same form. I have a Yes/No field on the form, when the user select yes, I need to copy the values in Name, Address, Country t...
I am getting this error "ConversionError: The undefined value has no properties." when calling script include from UI action (not client callable). Where am I doing wrong ? here is my UI action Script - var access_ID = current.u_credential.access_...
Hi, I want to be able to add an image against each catalog item (record producer) in the mobile app. When I add a .png image as a picture, it also adds a very big picture the catalog item on the desktop and it does not look very appealing. How can I...
I am trying to add a Service Portal menu to only a specific page of my Service Portal, but I am not having much luck finding a condition that will work. Has anyone done anything similar or do you know what the condition should be. In this example we ...
What does the announcement_admin role grant access to? Is it only for announcement record creation or is there more 'admin' type access granted? London version.
Hi, I have written an 'after' business rule to trigger a REST message to POST data from one instance to another. The Business Rule is written on sys_app table, with condition set on version field: Version changes. With this configuration, I was able ...
How to add a custom button to list widget. This button should be able to update one field in the table.
How do the "Status" and "Install count" fields on cmdb_ci_spkg get populated? It looks like Discovery is trying to or does in some way, but the seem to be a bit out of date. "Install count" doesn't seem to be consistent with the "Installed on" re...
I'd like to have tasks from different sources coming into one VTB to manage team workload Thanks Marco
Is there an easy and reliable way of transferring data from external systems like BMC Remedy, Salesforce or Sharepoint to ServiceNow either as a one-off or regular scheduled activity?
I have created a Flow which I need to run for all of my Server (cmdb_ci_server) records to populate an attribute that previously didn't exist. Without the use of a flow, my go-to would have been to do this with a Fix Script. What I want to do is basi...
Hello team, I would like to assess the limit of ServiceNow Scripted REST API. Our consumer have 100K-200K records with 20 fields in each record and data range from simple text to complex JSON object. Consumer can send all the JSON formatted data but ...
Hi Experts, I have a requirement of setting up a new Guest user account used for finance inbound actions processing. OOB we have "guest" user id which is used to processed inbound emails and create incidents from non servicenow user accounts (gmail...
Hello, In my case i have a workflow who runs on a record waiting for condition, i want to cancel the excecution of this flow designer when a field changes and re-run it from the begining. How can i proceed ? Thank you.
