Good day! How can I list all closed incidents showing Resolved By not a member of the Resolved By Group in Flow Designer? I need to update all closed incidents with mis matching Resolved By and Resolved By Group. Resolved By Group should be a group t...
HI,Can you please suggest how to remove edit buton for only 1 record producer.For this I am trying on load client script as follow, but it is not working can any suggest on this.function onLoad() {document.getElementById('header_add_attachment').styl...
Hi. I'm trying to get a value for how long the SLA has until breach, nor when is it due. With python 3 and pysnow (link to documentation), I can pull all the fields of a ticket in a dictionary(similar to a JSON object with keys and values). Here ar...
Hi experts, I have a requirement to limit the related incidents selection list to those incidents that have a field value the same as one field value of the problem record when user clicks the incident related list EDIT button on the problem record...
Hi All, I have requirement that whenever approval is rejected the notification is send to the requested for and approver. So i have used email script and called in the body of the email, the mail is sending to the approver and requested for email Sc...
When attempting to update all from a list view when a filter is applied, i am getting an error message. This contains about 500 records. I can't find a related documentation stating that only a specific number of records can be updated in one run so ...
Hi ServiceNow Community Developers, Do you guys know if there is a way to detect if there are unsaved changes on a form before you dynamically navigate away from it? For instance I have a client script that opens up a UI page and some processing happ...
Hi Team, I want to do date validation. Here getXMLWait() is not working on service portal. Any other alternative solution for this. Because i can not use asynchronous glide ajax, it will not wait for the service response. I am keeping my code below. ...
Hi All, I want to know what is the difference between Script when checked "Run Script" true and "Transform Scripts" in Transform Map. We have a one "Type" field which is not available in file, because template of that file is fixed, and we are settin...
We have a requirement to send a generic response to inbound emails that do not have inbound email handling in place, which includes several tables. When creating an Inbound Email Action, I can only select one table, but what if you wanted to set one...
Hello, I need to hide certain fields on a parent incident only and am having lots of trouble doing this. I also need to change choice list on certain fields based on incident type selection (this is also only on the parent incident). Thanks!
When creating new fields on a table that extends the task table, typically it only takes a few seconds to add a field. For some reason, today, each new field is taking about 4 minutes and it runs a child process that seems to be making an update to ...
How to use business rule on service portal?
I am trying to integrate our Incident Management system with another application used by a vendor. My task is to pull service-tickets created in vendor's application, based on date-time range (start, end); and create corresponding records in our Inc...
Without changing the configuration to single currency, is it possible to change the default currency from USD to AED. I am looking at the contract module (ast_contract).
