Python script in flow designer
Hi All, Can we trigger python script from flow designer?? If yes, how can we do the same. Regards, Aswathy
Forum Posts
Resolved! Service Portal: C.server.update() not keeping values after .then() function
Hi SNOW Community, I am editing the sc_cat_item widget (OOB) to replace the REQ number for the RITM reference, but it looks like when trying to send the req item to the server and return the ritm reference by using c.server.get() is not working: When...
Import XML via Script instead of manual button
Hi, I need to import XML data/customization from a instance to another. I am able to fetch details in an XML attachment using data sources but need to import XML using a script instead of manual Import XML button. Please help with the solution or any...
Managing User Sessions - Different Session TImeout Times for Different Groups/Roles
Currently we have overridden the default glide.ui.session_timeout, sys_properties value to be many hours instead of the default 30 minutes. We will soon be bringing on many more fulfillers to our environments, some of them will be given access to se...
Resolved! Is there a way to click a menu item on the Header Menu on the Service Portal and leave the clicked menu item highlighted?
I am looking for a way to click the menu item and when the item redirects the user to a new page, the menu item clicked will be highlighted or be shown as a different color to show the user which tab they are on. I have tried the highlight and hover ...
Resolved! Custom URL: Determining Instance VIP Status
In the Custom URL documentation it states: Your ServiceNow instance must be on a dedicated VIP. Contact ServiceNow Technical Support for any issues. I want to check if my instance is a dedicated VIP. But I cannot find in the HI portal where to ask th...
script actions and notification- execution order
HI team I have to send some reminder notifications to users after predefined timings and then update the Status in my form . I am driving the notification via events . Question is - What is the best way to update the Status in my form after sending...
Resolved! "is not one of" filter condition not showing
I am trying to utilize the is not one of operator in a condition field. I am using it on String field, but operator is not selectedable According to https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/use/common-ui-elements/refer...
How can you change the author of a knowledge article?
Some of the original authors of a knowledge article are no longer with us. How can we change the value for that field?
Generate multiple records based on list collector variable
Can someone please assit on this. I have table newly created called "x_pgpl2_visitor_re_visitor_registration", i have created the new record producer and have used one variable as "list collector" I have created the workflow and have added the run sc...
Make all fields read-only on Incident State: resolved
Hello All, I want to make all fields read-only when incident is resolved. I tried in diff ways. but not working. even I have tried client Script & UI actions. no Luck. Please find my Client script code: function onSubmit() { var currState = g_form.g...
Resolved! How do I set a duration field as a calculated field?
I have added a new date/time field on the Problem table that gets set to the current date & time when our Root Cause field gets populated (u_root_cause_entered). I also have a duration field that I want to be calculated using the Calculation D...
Resolved! Need guidance on how I can configure one specific node ( sys_cluster_state) to be dedicated for processing Web Servi
Recently we turned on some integration with an external application. This app is doing a lot of REST API calls to our tables... We want to figure out how can we dedicate specific nodes only for processing those calls and do not affect users
How to use dynamic filters on modules
Hey,I want to add a custom filter on a module.I'm using a dumb example just to see how it works, but I feel that I'm not understanding the concept well.I created the following script include (dumb example as I said before):so that it will return the ...
vtb table access
I would like to provide a user access to Servicenow tables vtb_card and vtb_lane. Reason: these tables contains meta information about cards / ptasks which he needs to produce reports and dashboards. Currently when he is trying to create a report he ...
