I'm having an interesting new phenomenon. Two new users have been set up manually with "password must be reset" property as true.When they log in, they redirect to the Password Reset page (login_cpw.do), but it starts refreshing once or twice per s...
How to change Label value (Display Label) dynamically for related lists tables based on some conditions. e.g., CI Class: cmdb_ci_storage_serverRelated List: cmdb_ci_storage_controllersCondition: If cmdb_ci_storage_server.manufacturer = EMC i'd like t...
Hi All,I have a requirement to fire an event which will trigger a script action and SMS reminder prior to the scheduled appointment. Using this as an example https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/integrate/email-integrat...
Hello, It seems when users are created from any other view other than the User Admin - > User module, the created user's active value is set to false. Here is an example. If a support person goes to the New Call application and searches for the user ...
I have this issue of Email notifications not getting created for one Group even after event is fired. My issue is similar to the one mentioned in this thread Email (notification) does not get created / sent even though event is fired .There is one us...
how to export all the available CI classes from an instance. Appreciate quick response. Thanks!
I want to upgrade my personal instance from Istanbul to Jakarta (in order to get maximum benefit from the Service Portal Training), but I can find no way to do this and my colleagues have suggested that a better option would be to delete my Istanbul ...
How do I modify cards to just show a couple of fields in the visual task board? Don't need to see full details to save space.
Hi gang,I'm looking to use an onChange client script and a script include to do the following:- when the "location" field is set on a form I need the onChange client script/script inlude to lookup the 'region' of the entered 'location' from our locat...
Hello team,I noticed a weird behavior when querying a specific table (Software Packages) from the list view or via a reference field pointing to the name field.This table contain records having multiple words in the name field: ex. Acrobat Reader.Whe...
May i know what is difference between scope and rootscope.How do we decide which one to use?
Hi SNC,Would like to know how to add breadcrumbs in custom pages. We have 2 pages mypage1 and mypage2page2 is opened when we click on page1So we want home->page1->page2Thanks
I saw some chatter in previous posts but for whatever reason the responses are vague. Can anyone tell me what the purpose of cmdb_ci_group is? Is it used to allow CIs to be grouped? Is there some sort of additional use for this? Thanks,Steve
Hello,Do you know if there is a way to email a Knowledge base article ?
Hi Everyone,I just wanted to say thank you to everyone's help with my previous questions. I'm still working on a couple of them, but your support is truly appreciated and I am grateful.I am now trying to restrict Incident surveys from being sent to a...