What are all the list of out of the box tables on which workflow is compulsory?
What are all the list of out of the box tables on which workflow is compulsory?
Forum Posts
Resolved! Should variables carried over to the RITM be read only?
After submitting a request, the variables are carried over to the RITM record as editable. Do most companies leave as editable or make read only? What are the ramifications either way? If best practice is to make read only, what is the best way...
Resolved! My Assessments and Surveys - View All
When an ITIL user goes to the "My Assessments & Surveys" module under Self-Service, they can see all surveys currently assigned to them. However, there is a related list (show all) that allows them to see all surveys in a "ready to take" state. Thi...
How can I add a form section title in the Service Portal using the form widget?
I have form section set up in the back end frame set that do not transfer to the Service Portal. We need some way to differentiate section of a form in the Service Portal. I have even tried adding annotations to the Service Portal form view using cli...
Show XML in Servicenow
Hello all, Show XML for change task is not displaying Assignment group field. But on the change form, it is a appearing. Can someone suggest, why this is happening. Thanks in advance.
Get the updated time and date of a particular field
Hi SN community, I want to get the updated date and time of a particular field in the business rule. How is it possible? In my requirements I want to get the updated date/time of current.comments each time a new comment added. Thank you in advance.
Resolved! Flow Designer: debug IF condition Error when doing Date/Time comparison
I'm attempting to run a simple comparison using the flow designer IF Flow Logic: If [Date/Time 1] is after [Date/Time 2] then [do something]. However I receive an error on the flow with little to no detail on what the error is and the flow does not ...
Resolved! RITM is getting closed even if the mandatory fields are not filled.
Hi, RITM is getting closed even if the mandatory fields are not filled this is happening with the workflow. But when i manually try to close the RITM i am getting the mandatory field to be filled alert. REF::
Resolved! AngularJS orderBy does not handle characters with accents (diacritics)
We have created a custom Service Portal widget that displays as list of catalog categories and catalog items. We use ng-repeat with orderBy to display and sort the items by name. We have found that the AngularJS orderBy does not correctly handle sort...
Regex to split text in multiple lines keeping delimiter with the text .
how can we split text in multiple lines keeping delimiter with the text . example string => var str= "2019-12-09 05:43:55 - System Administrator (Additional comments)testing comments2019-12-09 05:43:49 - System Administrator (Additional comments)test...
Resolved! ${URI} vs ${URI_REF} , can you please differentiate with an example??
${URI} vs ${URI_REF} , can you please differentiate with an example??
Import JSON data to ServiceNow
Hi I have set of data in JSON format which I get through Outbound REST message I need to map this data into the table i built Can you please advise me how to do this ? with a transform map script Regards Sailesh
Your text query contained only common words or ambiguous wildcards*
Can you guys help me on why am I getting this and what's the mechanism behind? Thanks!
Create report to show demands pass due / overdue?
Hello, I want to create a report to show me all the demands that are pass due / overdue. I cannot figure out how to set the filter. I am currently using the demand table, active=true, portfolio=myportfolio. Thank you for any help!
Resolved! Using Flow Designer flows for SLAs?
I am setting up SLAs for Incident for the first time, and was wondering if SLA Workflows are limited to not be attached to Flow Designer flows? If not, how does one enable and SLA to be attached to a Flow instead of a Workflow? Should I not be concer...
