Resolved! How to use business rule in service portal pages?
How to use business rule on service portal?
Forum Posts
Resolved! How do I specify Date-Time range in REST 'GET' request?
I am trying to integrate our Incident Management system with another application used by a vendor. My task is to pull service-tickets created in vendor's application, based on date-time range (start, end); and create corresponding records in our Inc...
Resolved! Change default currency from USD to AED
Without changing the configuration to single currency, is it possible to change the default currency from USD to AED. I am looking at the contract module (ast_contract).
what are Text index, Database index ? How to create the both? difference?
what are Text index, Database index ? How to create the both? difference?
Resolved! Can we call Events from client side?
Can we call Events from client side?
Resolved! Is there an email notification send out to author once article gets approve and published?
Hi All, I have an Ownership Group set up, and within the group do have knowledge_group_member which allow them to create or edit an article. My question is whether the OOB Knowledge - Approval Publish workflow did send out a notification once the ar...
What is the difference between MID Server Script Include and Normal Script Include? pros and cons please
What is the difference between MID Server Script Include and Normal Script Include? pros and cons please
Resolved! Need to send email to of all approvers in requested item
Hi , I've service catalog and based on submission ,request item and multiple catalog task will be created. Once i closed the catalog item it will be having multiple approval . Once everything is done i need to send the closure notification Where rece...
Resolved! How to change search key in Reference/List field on Service Portal?
How to change search key in Reference/List field on Service Portal? By default, search key is name of user, but I want to search by user id.
Knowledge V3 - Retire Knowledge Article
We are currently re-deploying our Knowledge Management process using the Out-of-box Knowledge V3 with versioning. We have a requirement proposed that any ITIL user can start the Retire process on any article. The out-of-box process does not seem to ...
Resolved! What can be the LDAP Active Directory integration with ServiceNow Interview Questions?
What can be the LDAP Active Directory integration with ServiceNow Interview Questions?
Resolved! What is the weight field in email notifications?
What is the weight field in email notifications?
Resolved! What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
Resolved! How to set Scratchpad value's on subflows with True/False value?
How in the world do I set scratchpad value's on 'true/false' values.The Reset AD Password Activity in the PWD Reset - AD has scratchpad value's attached to a booleanHow??
Resolved! what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
