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Resolved! Reference column in available list view

Hello,I have a requirement where user wants to see columns from reference form to be available in Available bucket of list table, and user should have option to bring it to Selected list.From the list layout, I brought the few fields from User table ...

System Class Name data type in CMDB_CI table

HiI see cmdb_ci table has a column 'Class' whose data type is System Class Name. But there is no such datatype exists in available data types. I'm trying to mimic list of classes to be displayed in a custom table as a choice field. In Berlin I could ...

Sashi K1 by • Kilo Guru
  • 9544 Views
  • 11 replies
  • 2 helpfuls

Resolved! Can anyone give me clear example on workflow

Can anyone give me clear example on workflow . I understood core activities but lack in real time workflow experiance. Can anyone give sample scenario/example which covers all core activities ? Thank you, Dinesh

Community Alums by Community Alums •  
  • 5431 Views
  • 3 replies
  • 2 helpfuls

Resolved! Duplicate CI entry, inserting from Import Set

I am inserting CIs using Web Services into Import Set tables. Transform maps is created to insert it in to different CI classes. After insertion, I am seeing a duplicate entry with class type u_computer_historical in the CI table. Refer the screensho...

find_real_file.png
prabhur34 by • Mega Contributor
  • 5659 Views
  • 10 replies
  • 0 helpfuls

GlideRecord Query Question

Hi Guys,I have a user reference field in one of the custom tables I created and this field should only fetch users who have Roles A and B (both). I am querying sys_user_has_role table but having difficult in fetching the values without writing two q...

Mussie by • ServiceNow Employee
  • 5356 Views
  • 27 replies
  • 2 helpfuls

How to get a CI to create asset?

It's been a while since I've done this.I created a custom CI class. I went to Model Categories and created a new record for this CI class and set it to Facility [alm_facility].After doing a manual   import of 200 CIs into this CI table, all the CIs a...

e_wilber by • Tera Guru
  • 8565 Views
  • 5 replies
  • 2 helpfuls

Resolved! Where does getApprovers pull from?

I am attempting to modify some custom work done by someone no longer at the company.   The Knowledge Management process uses a "getApprovers" javascript command in the Knowledge Management - Publish workflow.   So far, only the System Administrator c...

omnikb by • Kilo Contributor
  • 5217 Views
  • 4 replies
  • 10 helpfuls

Date difference in scoped application

Hi All,I want the difference of two date fields (to_date - from_date) in scoped application. I tried using dateDiff() method, but it was showing error that dateDiff is not allowed in scoped applications.Could any one of you please help me in this reg...

aparnateja by • Kilo Explorer
  • 8462 Views
  • 7 replies
  • 0 helpfuls

Resolved! Configure Service Portal as Landing Page

Is there a way to configure the Service Portal as the landing page when a user hits the https://myinstance.service-now.com URL? I want users to be able to access the Public Service Portal without going through any loginsI have tried playing around wi...

ayman_h by • Kilo Sage
  • 7033 Views
  • 7 replies
  • 1 helpfuls