Hi everybody,I tried to look into sections of API documentation where I can possibly find the answer, but failed to find the answer.So how do you get the URL to a record through it's sys_id? Is it possible? What class/function does ServiceNow offer t...
Hi All, To give a bit of background on my question, I have successfully used Cabrillo in my Service Portal custom widgets to invoke the camera for scanning the barcodes. However, service portal is not working in the mobile app in the Android 4.4 devi...
We have quite a few catalog items that have different variables on them. There have been some requests to update the catalog items to remove some questions (variables) since some are no longer needed.To accomplish this, I have been deleting the var...
Hi All,In the system, there are a lot of translated ui actions name English to Turkish,I want to translate a Ui Action Name to Turkish. I am creating like others but it doesn't work.When I login with another user which using Turkish language, still i...
As shown in the screenshot, how can we add a text/message next to the attachment icon, this should be applied to all the Catalog items. Do we need to clone the widget 'SC Catalog item' and add some lines in the HTML part or create something like Mac...
Hi All, For one of the Scoped application, we have Contract summary form, In this form there is a field called " Project Name " -- This field is dropdown with the list of options. Now the requirement is, Is it possible to allow end users can add/re...
Hi, What is the recommended solution for adding a second language for the Service Portal ? 1. Create a second Service Portal with different suffix2. Translate individual field labels and values (require login to identify language of user)3. Use a lan...
I'm trying to setup an inbound email action for an integration between the customer and their vendor that will update an existing incidents in the customer instance based on the INC number that is included in the email from the vendor. No watermark i...
Hi , unable to sort a column which is type list collector , sort a to z , z to a are grey. thanks in advance
I'd like to set MID server detects Windows Machine correctly. MID server is CentOS7, and there is Windows Machine as detected server. I completed some settings, execute "Discover now" and could confirm Windows Machine in records of "Discovery Status...
Need to create an icon next to a caller field in the incident form and it should display the details of a caller
Hi All, I have a scheduled job which will create an attachment in the same job record, is there any other way to get the sys_id of the scheduled job from its own script area: The below script is hardcoded with the Scheduled job sys_id : var attach=ne...
There is a script (see below) that changes the parents of global application tables but it doesn't work on scoped apps where one could need this function even more. Why would they deny this capability to scoped apps? Hard to understand unless of cour...
I have written an email script to show a specific email address in CC of emails. 1. I have tried writing gliderecord in the mail script and make the CC in the emails calling the ${mail_script:Add_CC} in notifications var user = new GlideRecord('sys_...
Hello,We have a fairly simple ritm workflow for a catalog item with the first step being a group approval. Once the group approval is approved , it moves on to a catalog task.We allow the user to cancel their request if no longer needed or if opene...
