Is there really no way to copy a query from one report to another in ServiceNow? I have several reports for a dashboard that all need to have the same (sometimes tedious) query criteria and I'm recreating it manually over and over again. Seems like t...
I want to change the url to a side_door. I hear it can be done. Can an admin do it or does this need to be requested?
I have a three part question related to design and implementation of Catalog Items. I am often asked to design an item which accepts "one or more" items. For example one or more (name, phone number) pairs for a request to add lines to a phone. ...
Hi Community,Few Surveys are automatically getting cancelled by system, What would be the reason.Due date I have mentioned as 0 days: 0 hours:0 min.But still few surveys are going to cancel state and other few are still ready to take state even after...
I am relatively new to ServiceNow discovery and would like some guidance on how to populate the CMDB. I have the following questions: What are the benefits of Auto Discovery?What are the benefits of Manual Population?What are some of the challenges...
We are using SCCM (integration 3.0) to feed into Service Now. SN is pulling in the data from SCCM correctly but we are having an issue associating the ci's to a user. SCCM is pulling in the users attached to a ci as domain\userid, but our users are a...
We have a module that uses a list of recipients to send mail, but when the system is sending this, it seperates it by comma. As standard our Exchange Server does not accept comma as mail seperator - only semicolon.Where do I change this in the system...
HiI am trying to create a content page in Service Now instance and when i create and try to preview i get the below error.Please help me to fix this.Thanks in advanceRegardsDarpana
I'm a new customer and just getting started with update sets. I've been able to successfully bring over may items from one environment to the next. However, there are many items that don't seem to transfer, which is causing some problems and more...
Hi Guys,Can someone please confirm if there is a way that I can send emails from multiple addresses when notifications are going out from ServiceNow?I have got a requirement where several different Request Management system (such as Finance, HR) want...
Hi,We noticed that the magnifying glass in "My Groups Work" list view is grayed out.Is there a reason why? It shows on other list views.Thanks,Maria
Using delivered powershell activities for the first time. Writing script to add a user to a group and testing possible error conditions. Test case is trying to add a user to a group that they are already a member of. Activity is throwing an err...
Hi All,I have a UI macro type variable in that i built a tabular form(<table></table>) where i am taking user entered values from an on submit client script by using document.getElementById things work fine till here.AFTER HELSINKI UPGRADE :as i want...
Hallo community,Is it possible to hide/disable the UI buttons?Any help/idea will be greatly apppreciated. Thanks
When deleting a GlideRecord, sometimes you might want to start a workflow that uses one or two fields from the record and runs after deletion. However, if you force a Business Rule (method: delete) to start a workflow it will cancel.But what if you n...