ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Virtual Appliance to retrieve on IP Firewall class

We are currently discovering CheckPoint virtual Appliances through vCenter, thus, CIs are being created under VMware Virtual Machine Instance. I wonder if it would be possible to retrieve this on IP Firewall Class? If yes, would you be able to point ...

Sha_pan by Giga Contributor
  • 1082 Views
  • 3 replies
  • 1 helpfuls

Resolved! How can you insert a hyperlink to a KB article in a Templated Snippet and have that link be functional in the response?

I have created a Templated Snippets and can insert the hyperlink to a KB article. Choosing the response, you can see the hyperlink and actually click into it as displayed in the Response. But, once you use the Copy Paste button and paste to the HR Ca...

kareng by Tera Contributor
  • 1728 Views
  • 1 replies
  • 1 helpfuls

Resolved! Guided versus Flexible Visual Task Boards (VTB)

I am having trouble figuring out the difference between a Guided  Visual Task Board (who's functionality I am familiar with) versus a Flexible VTB. Can anyone assist? I checked docs.service-now.com and the descriptions aren't helpful. Thanks in advan...

Stacey F by Kilo Contributor
  • 5405 Views
  • 1 replies
  • 10 helpfuls

Resolved! Guest User unable to resolve GlideRecord

I have an issue where an unauthenticated guest user (as output by gs.getUserName()) can pull a record from a table that has no ACL's whatsoever on it (u_one_time_code), and get the referenced user's sys_id from that record's u_user field. This is jus...

fogesmoges by Tera Expert
  • 1763 Views
  • 3 replies
  • 0 helpfuls

Resolved! Adding Assets to AD groups

Hello Experts,  I have a requirement to add Computers Assets to the AD groups, I wanted to know if they are any OOB Powershell scripts or PowershelModules's on Mid Server Script Files. Like [ActiveDirectory.psm1] to add Users to AD groups.  Thanks

PVK1 by Mega Sage
  • 1675 Views
  • 2 replies
  • 2 helpfuls