Hi there, Our Knowledge Manager created 200+ articles in a new Knowledge Base in our Production Environment, and now would like them in our Test environment. This work was done backwards, (usually we do Dev to Test to Prod using Update Sets) but un...
Hello - i have a group that is full of users, and when i impersonate anybody in that group and go to the Setting gear i don't see the time zone under the General tab. Please see image below. Has anybody else seen this?
Hello, I would like to use ATF for Negative tests , is it possible ? For example, I would like to impersonate a users with role X and clarify that a specific field or button is not shown for him. Regards, Tomer
Following an instance rename I'm trying to update the MID server url configuration parameter but I'm getting an error message "You are attempting to add or modify a read-only parameter -- not allowed"
I'm having an issue where currency values in a list cannot be seen in a service portal list in the currency that they were entered as. This is a problem because ServiceNow is converting the original value to the user's currency using the most recent ...
Is there a way to invoke a workflow in Commvault when a user submits a request in Servicenow. (Workflow is an in-built feature in commvault which facilitates automation by putting together a set of tasks in a specific order.) For example : In commvau...
The list of Windows Operating Systems stops at Windows Server 2008 … how do I update that drop-down list to include Server 2012 and Server 2016 ?
Our Service Portal is very public by design. We just discovered that searching in the Typeahead Search widget will not yield results from the Service Catalog unless you're logged in. How do I fix that so it will show catalog item matches regardless...
Hi all, I have a scenario where the user clicks the data representation ( for example a graph ) and it redirects them to the platform ui.My question is it possible for it to be redirect within the portal itself? Same look but without the platform ui ...
Hello, What would be the cause for a MID server to stop all of sudden and don't get beck online? Already checked MID user account and password, everything correct. Checking the host, the Windows Service will not come up.The wrapper log says:2019/09/...
This seems like a simple question, but I've spent an hour researching it to no avail. I have an Integer field (u_severity_num) on my form which displays across the entire width of the form. The field will only ever hold a 2-3 digit number, so I'd lik...
SOAP vs REST vs GraphQL vs Webhooks vs gRPC? which is best and why? can you please provide pros and cons of all?
put vs patch rest call difference with example?
I've been having trouble with the short description translation of the General Inquiry record producer from the Human Resources: Service Portal application. I've edited the values directly from the sys_translated_text table but it's not reflecting on...
